Microsoft Role-based MB-210 Questions & Answers

• Question 1:

  You need to configure the system to handle all ticket sales. What should you configure?

  A. Discount Lists

  B. Product Bundles

  C. Product Catalog Settings

  D. Goals

  Correct Answer: A

  Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/set-up-discount-list

• Question 2:

  You need to ensure that sales numbers reflect the accounting calendar. What should you configure?

  A. Rollup Queries

  B. Business Closures

  C. Sales Territories

  D. Fiscal Year Settings

  Correct Answer: D

• Question 3:

  You need to determine which fields are required when opportunities are marked as lost. Which fields are required?

  A. Status and Stakeholders

  B. Status and Contact

  C. Status Reason and Competitor

  D. Status Reason and Description

  Correct Answer: C

• Question 4:

  You need to resolve the issue UserA is experiencing. Where should you add UserA?

  A. Team

  B. Field Security Profile

  C. Office 365 group

  D. Business Unit

  Correct Answer: D

• Question 5:

  You need to determine how notes and attachments are handled in converted leads. How are they handled?

  A. moved to the account after the lead is qualified

  B. deleted after the lead is qualified

  C. stay with the inactive lead after the opportunity is qualified

  D. automatically moved to the opportunity after the lead is qualified

  Correct Answer: D

  Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/qualify-lead-convert-opportunity-sales

• Question 6:

  You need to determine the cause of the error for approved quotes. Why does the error occur?

  A. The quote has been deleted.

  B. The opportunity is m Active state.

  C. The quote template is in Active mode.

  D. The quote is in Active state.

  Correct Answer: D

• Question 7:

  You need to create orders for large quantity purchases.

  What are two possible ways to achieve this goal? Each correct answer presents a complete solution

  NOTE: Each correct selection is worth one point.

  A. Create an invoice from the order record.

  B. Make a copy of the quote and save it as won.

  C. Select Won when prompted.

  D. Select a Create order from the Quote record.

  E. Select Convert to work order from the Opportunity record.

  Correct Answer: BD

  Reference: https://docs.microsoft.com/en-us/dynamics365/sales-professional/create-orders-sp

• Question 8:

  You need to choose where to enter the other show names in the system. Where should you add the shows?

  A. Competitor

  B. Product

  C. Accounts

  D. Contacts

  Correct Answer: A

• Question 9:

  You need to determine the cause of the issue with desktop users and business cards. What is the cause of the issue?

  A. The field needs to be added to the form

  B. Show image on the form is not selected in Form Properties

  C. The users do not have the appropriate permissions

  D. A business rule needs to be set up to show the field

  E. The AI Builder Business Card control needs to be configured for the field on the form

  Correct Answer: B

• Question 10:

  You need to implement the time study. What should you create?

  A. business rule

  B. insight cards with Sales Insights

  C. custom activity type

  D. new data step in the business process flow

  Correct Answer: C

  Reference: https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/basics/work-with-activities?view=op-9-1