Scenario 2: Beauty is a cosmetics company that has recently switched to an e-commerce model, leaving the traditional retail. The top management has decided to build their own custom platform in-house and outsource the payment process to an external provider operating online payments systems that support online money transfers.
Due to this transformation of the business model, a number of security controls were implemented based on the identified threats and vulnerabilities associated to critical assets. To protect customers' information. Beauty's employees had to sign a confidentiality agreement. In addition, the company reviewed all user access rights so that only authorized personnel can have access to sensitive files and drafted a new segregation of duties chart.
However, the transition was difficult for the IT team, who had to deal with a security incident not long after transitioning to the e commerce model. After investigating the incident, the team concluded that due to the out-of-date anti-malware software, an attacker gamed access to their files and exposed customers' information, including their names and home addresses.
The IT team decided to stop using the old anti-malware software and install a new one which would automatically remove malicious code in case of similar incidents. The new software was installed in every workstation within the company. After installing the new software, the team updated it with the latest malware definitions and enabled the automatic update feature to keep it up to date at all times. Additionally, they established an authentication process that requires a user identification and password when accessing sensitive information.
In addition, Beauty conducted a number of information security awareness sessions for the IT team and other employees that have access to confidential information in order to raise awareness on the importance of system and network security.
According to scenario 2. Beauty has reviewed all user access rights. What type of control is this?
A. Detective and administrative
B. Corrective and managerial
C. Legal and technical
Correct Answer: A
Explanation: According to ISO/IEC 27001:2022, controls can be classified into different types based on their nature and purpose1. Some of the common types of controls are:
Preventive controls: These are controls that aim to prevent or deter the occurrence of a security incident or reduce its likelihood. Examples of preventive controls are encryption, firewalls, locks, policies, etc.
Detective controls: These are controls that aim to detect or discover the occurrence of a security incident or its symptoms. Examples of detective controls are logs, alarms, audits, etc.
Corrective controls: These are controls that aim to correct or restore the normal state of an asset or a process after a security incident or mitigate its impact. Examples of corrective controls are backups, recovery plans, incident response
teams, etc.
Administrative controls: These are controls that involve the management and governance of information security, such as policies, procedures, roles, responsibilities, awareness, training, etc.
Technical controls: These are controls that involve the use of technology or software to implement information security, such as encryption, firewalls, anti- malware, authentication, etc.
Physical controls: These are controls that involve the protection of physical assets or locations from unauthorized access, damage, or theft, such as locks, fences, cameras, guards, etc.
Legal controls: These are controls that involve the compliance with laws, regulations, contracts, or agreements related to information security, such as privacy laws, data protection laws, confidentiality agreements, etc. In this scenario,
reviewing all user access rights is a type of detective and administrative control. It is a detective control because it helps to identify any unauthorized or inappropriate access to sensitive information or systems. It is also an administrative
control because it involves the definition and enforcement of policies and procedures for granting, revoking, and monitoring user access rights.
References:
ISO/IEC 27001:2022 - Information security, cybersecurity and privacy protection -- Information security management systems -- Requirements
Question 2:
Which security controls must be implemented to comply with ISO/IEC 27001?
A. Those designed by the organization only
B. Those included in the risk treatment plan
C. Those listed in Annex A of ISO/IEC 27001, without any exception
Correct Answer: B
Explanation: ISO/IEC 27001:2022 does not prescribe a specific set of security controls that must be implemented by all organizations. Instead, it allows organizations to select and implement the controls that are appropriate for their context,
based on the results of a risk assessment and a risk treatment plan. The risk treatment plan is a document that specifies the actions to be taken to address the identified risks, including the selection of controls from Annex A or other sources,
the allocation of responsibilities, the expected outcomes, the priorities and the resources. Therefore, the security controls that must be implemented to comply with ISO/IEC 27001 are those that are included in the risk treatment plan, which
may vary from one organization to another.
References:
ISO/IEC 27001:2022, clause 6.1.3
PECB ISO/IEC 27001 Lead Implementer Course, Module 5, slide 18
Question 3:
An organization that has an ISMS in place conducts management reviews at planned intervals, but does not retain documented information on the results. Is this in accordance with the requirements of ISO/IEC 27001?
A. Yes. ISO/IEC 27001 does not require organizations to document the results of management reviews
B. No, ISO/IEC 27001 requires organizations to document the results of management reviews C. Yes. ISO/IEC 27001 requires organizations to document the results of management reviews only if they are conducted ad hoc
Correct Answer: B
Explanation: According to ISO/IEC 27001:2022, clause 9.3.3, the organization must retain documented information as evidence of the results of management reviews. The results of management reviews must include decisions and actions related to the ISMS policy, objectives, risks, opportunities, resources, and communication. Documenting the results of management reviews is important to ensure the accountability, traceability, and effectiveness of the ISMS. It also helps the organization to monitor and measure the performance and improvement of the ISMS, and to demonstrate compliance with the requirements of ISO/IEC 27001:2022. Therefore, an organization that has an ISMS in place and conducts management reviews at planned intervals, but does not retain documented information on the results, is not in accordance with the requirements of ISO/IEC 27001. (From the PECB ISO/IEC 27001 Lead Implementer Course Manual, page 107) References: PECB ISO/IEC 27001 Lead Implementer Course Manual, page 107 PECB ISO/IEC 27001 Lead Implementer Info Kit, page 7 ISO/IEC 27001:2022 (en), Information security, cybersecurity and privacy protection -- Information security management systems -- Requirements, clause 9.3.3 1
Question 4:
Scenario 6: Skyver offers worldwide shipping of electronic products, including gaming consoles, flat-screen TVs. computers, and printers. In order to ensure information security, the company has decided to implement an information security management system (ISMS) based on the requirements of ISO/IEC 27001.
Colin, the company's best information security expert, decided to hold a training and awareness session for the personnel of the company regarding the information security challenges and other information security-related controls. The session included topics such as Skyver's information security approaches and techniques for mitigating phishing and malware.
One of the participants in the session is Lisa, who works in the HR Department. Although Colin explains the existing Skyver's information security policies and procedures in an honest and fair manner, she finds some of the issues being discussed too technical and does not fully understand the session. Therefore, in a lot of cases, she requests additional help from the trainer and her colleagues
What is the difference between training and awareness? Refer to scenario 6.
A. Training helps acquire certain skills, whereas awareness develops certain habits and behaviors.
B. Training helps acquire a skill, whereas awareness helps apply it in practice
C. Training helps transfer a message with the intent of informing, whereas awareness helps change the behavior toward the message
Correct Answer: A
Explanation: According to ISO/IEC 27001, training and awareness are two different but complementary activities that aim to enhance the information security competence and performance of the organization's personnel. Training is the process of providing instruction and guidance to help individuals acquire certain skills, knowledge, or abilities related to information security. Awareness is the process of raising the level of consciousness and understanding of the importance and benefits of information security, and developing certain habits and behaviors that support the information security objectives and requirements. In scenario 6, Colin is holding a training and awareness session for the personnel of Skyver, which means he is combining both activities to achieve a more effective and comprehensive information security education. The training part of the session covers topics such as Skyver's information security policies and procedures, and techniques for mitigating phishing and malware. The awareness part of the session covers topics such as Skyver's information security approaches and challenges, and the benefits of information security for the organization and its customers. The purpose of the session is to help the personnel acquire the necessary skills to perform their information security roles and responsibilities, and to develop the appropriate habits and behaviors to protect the information assets of the organization. References: ISO/IEC 27001:2013, clause 7.2.2: Information security awareness, education and training ISO/IEC 27001 Lead Implementer Course, Module 6: Implementing the ISMS based on ISO/IEC 27001 ISO/IEC 27001 Lead Implementer Course, Module 7: Performance evaluation, monitoring and measurement of the ISMS based on ISO/IEC 27001 ISO/IEC 27001 Lead Implementer Course, Module 8: Continual improvement of the ISMS based on ISO/IEC 27001 ISO/IEC 27001 Lead Implementer Course, Module 9: Preparing for the ISMS certification audit ISO 27001 Security Awareness Training and Compliance - InfosecTrain1 ISO/IEC 27001 compliance and cybersecurity awareness training2 ISO 27001 Free Training | Online Course | British Assessment Bureau
Question 5:
Scenario 4: TradeB. a commercial bank that has just entered the market, accepts deposits from its clients and offers basic financial services and loans for investments. TradeB has decided to implement an information security management system (ISMS) based on ISO/IEC 27001 Having no experience of a management [^system implementation, TradeB's top management contracted two experts to direct and manage the ISMS implementation project.
First, the project team analyzed the 93 controls of ISO/IEC 27001 Annex A and listed only the security controls deemed applicable to the company and their objectives Based on this analysis, they drafted the Statement of Applicability. Afterward, they conducted a risk assessment, during which they identified assets, such as hardware, software, and networks, as well as threats and vulnerabilities, assessed potential consequences and likelihood, and determined the level of risks based on three nonnumerical categories (low, medium, and high). They evaluated the risks based on the risk evaluation criteria and decided to treat only the high risk category They also decided to focus primarily on the unauthorized use of administrator rights and system interruptions due to several hardware failures by establishing a new version of the access control policy, implementing controls to manage and control user access, and implementing a control for ICT readiness for business continuity Lastly, they drafted a risk assessment report, in which they wrote that if after the implementation of these security controls the level of risk is below the acceptable level, the risks will be accepted
Based on the scenario above, answer the following question:
The decision to treat only risks that were classified as high indicates that Trade B has:
A. Evaluated other risk categories based on risk treatment criteria
B. Accepted other risk categories based on risk acceptance criteria
C. Modified other risk categories based on risk evaluation criteria
Correct Answer: B
Explanation: According to ISO/IEC 27001 : 2022, risk acceptance criteria are the criteria used to decide whether a risk can be accepted or not1. Risk acceptance criteria are often based on a maximum level of acceptable risks, on cost-benefits considerations, or on consequences for the organization2. In the scenario, TradeB decided to treat only the high risk category, which implies that
Question 6:
A company decided to use an algorithm that analyzes various attributes of customer behavior, such as browsing patterns and demographics, and groups customers based on their similar characteristics. This way. the company will be able to identify frequent buyers and trend-followers, among others. What type of machine learning this the company using?
A. Decision tree machine learning
B. Supervised machine learning
C. Unsupervised machine learning
Correct Answer: C
Explanation: According to the ISO/IEC 27001 : 2022 Lead Implementer course, one of the objectives of information security incident management is to collect and preserve records that can be used as evidence for disciplinary and legal action, as well as for learning and improvement purposes1. Therefore, Anna should be aware of the collection and preservation of records when gathering data for the forensics team. She should follow the guidelines and procedures specified in the information security incident management policy of InfoSec, which defines the type, format, content, and location of the records to be created and maintained2. The records should be accurate, complete, consistent, and reliable, and should be protected from unauthorized access, modification, or deletion3. References: 1: PECB, ISO/IEC 27001 Lead Implementer Course, Module 8: Information Security Incident Management, slide 16 2: PECB, ISO/IEC 27001 Lead Implementer Course, Module 8: Information Security Incident Management, slide 19 3: PECB, ISO/IEC 27001 Lead Implementer Course, Module 8: Information Security Incident Management, slide 20
Question 7:
An employee of the organization accidentally deleted customers' data stored in the database. What is the impact of this action?
A. Information is not accessible when required
B. Information is modified in transit
C. Information is not available to only authorized users
Correct Answer: A
Explanation: According to ISO/IEC 27001:2022, availability is one of the three principles of information security, along with confidentiality and integrity1. Availability means that information is accessible and usable by authorized persons
whenever it is needed2. If an employee of the organization accidentally deleted customers' data stored in the database, this would affect the availability of the information, as it would not be accessible when required by the authorized persons,
such as the customers themselves, the organization's staff, or other stakeholders. This could result in loss of trust, reputation, or business opportunities for the organization, as well as dissatisfaction or inconvenience for the customers.
References:
ISO/IEC 27001:2022 - Information security, cybersecurity and privacy protection -- Information security management systems -- Requirements What is ISO 27001? A detailed and straightforward guide - Advisera
Question 8:
Scenario 3: Socket Inc is a telecommunications company offering mainly wireless products and services. It uses MongoDB. a document model database that offers high availability, scalability, and flexibility.
Last month, Socket Inc. reported an information security incident. A group of hackers compromised its MongoDB database, because the database administrators did not change its default settings, leaving it without a password and publicly accessible.
Fortunately. Socket Inc. performed regular information backups in their MongoDB database, so no information was lost during the incident. In addition, a syslog server allowed Socket Inc. to centralize all logs in one server. The company found out that no persistent backdoor was placed and that the attack was not initiated from an employee inside the company by reviewing the event logs that record user faults and exceptions.
To prevent similar incidents in the future, Socket Inc. decided to use an access control system that grants access to authorized personnel only. The company also implemented a control in order to define and implement rules for the effective use of cryptography, including cryptographic key management, to protect the database from unauthorized access The implementation was based on all relevant agreements, legislation, and regulations, and the information classification scheme. To improve security and reduce the administrative efforts, network segregation using VPNs was proposed.
Lastly, Socket Inc. implemented a new system to maintain, collect, and analyze information related to information security threats, and integrate information security into project management.
Based on the scenario above, answer the following question:
Which security control does NOT prevent information security incidents from recurring?
A. Segregation of networks
B. Privileged access rights
C. Information backup
Correct Answer: C
Explanation: Information backup is a corrective control that aims to restore the information in case of data loss, corruption, or deletion. It does not prevent information security incidents from recurring, but rather mitigates their impact. The other options are preventive controls that reduce the likelihood of information security incidents by limiting the access to authorized personnel, segregating the networks, and using cryptography. These controls can help Socket Inc. avoid future attacks on its MongoDB database by addressing the vulnerabilities that were exploited by the hackers.
Question 9:
What should an organization allocate to ensure the maintenance and improvement of the information security management system?
A. The appropriate transfer to operations
B. Sufficient resources, such as the budget, qualified personnel, and required tools
C. The documented information required by ISO/IEC 27001
Correct Answer: B
Explanation: According to ISO/IEC 27001:2022, clause 10.2.2, the organization shall define and apply an information security incident management process that includes the following activities:
reporting information security events and weaknesses; assessing information security events and classifying them as information security incidents;
responding to information security incidents according to their classification; learning from information security incidents, including identifying causes, taking corrective actions and preventive actions, and communicating the results and actions
taken;
collecting evidence, where applicable.
The standard does not specify who should perform these activities, as long as they are done in a consistent and effective manner. Therefore, the organization may choose to conduct forensic investigation internally or by using external
consultants, depending on its needs, resources, and capabilities. However, the organization should ensure that the external consultants are competent, trustworthy, and comply with the organization's policies and procedures.
References: ISO/IEC 27001:2022, Information security, cybersecurity and privacy protection -- Information security management systems -- Requirements, clause 10.2.2; PECB ISO/IEC 27001 Lead Implementer Course, Module 10: Incident
Management.
Question 10:
An organization has decided to conduct information security awareness and training sessions on a monthly basis for all employees. Only 45% of employees who attended these sessions were able to pass the exam. What does the percentage represent?
A. Measurement objective
B. Attribute
C. Performance indicator
Correct Answer: C
Explanation: According to the ISO/IEC 27001:2022 standard, a performance indicator is "a metric that provides information about the effectiveness or efficiency of an activity, process, system or organization" (section 3.35). A performance indicator should be measurable, relevant, achievable, realistic and time-bound (SMART). In this case, the percentage of employees who passed the exam is a performance indicator that measures the effectiveness of the information security awareness and training sessions. It shows how well the sessions achieved their intended learning outcomes and how well the employees understood the information security concepts and practices. References: ISO/IEC 27001:2022, Information security, cybersecurity and privacy protection -- Information security management systems -- Requirements1 ISO/IEC 27001 Lead Implementer Info Kit Key performance indicators for an ISO 27001 ISMS2
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