What type of performance standard specifies the steps necessary to complete a job duty?
A. Quality
B. Quantity
C. Time
D. Process
When an employee is sacrificing his or her personal life to manage job responsibilities, what is the first area of work-life that should be examined?
A. Financial support
B. Community involvement
C. Workplace flexibility
D. Use of paid time off.
What is continuing to contribute most to the current rise in the cost of benefits programs?
A. Rising salaries for support staff
B. Increasing cost of enterprise software systems
C. Increasing cost of communication
D. Rising costs for health care.
When are informal rewards generally given to employees?
A. Immediately or shortly after making a positive contribution
B. Shortly after the performance review
C. During the merit increase process
D. At the beginning of each month.
Which of the following is a type of variable pay?
A. Pay for time not worked
B. Hourly pay
C. Bonuses
D. Piece rate.
Which of the following is a nonquantitative method of job evaluation?
A. Point factor
B. Ranking
C. Job content
D. Rating.
Which of the following is an example of a proactive wellness strategy a company can implement in the workplace?
A. Concierge service
B. Career counseling
C. On-site fitness program
D. Product/service discounts.
Which of the following benefits are usually offered at the discretion of the employer?
A. Retirement plans
B. Unemployment insurance
C. Social security programs
D. Disability (occupational).
How should learning opportunities to accomplish a career plan best be determined?
A. By considering emerging and future trends in the employee's professional field
B. By considering what opportunities would enable the employee to move to competing organizations
C. By considering how much the employee likes his or her current position
D. By considering the minimum competencies needed to move up to the next pay grade.
What employee needs are most commonly addressed by work-life programs?
A. Financial
B. Intrinsic
C. Retirement
D. Insurance.
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