DSCI DSCI Certifications DCPLA Questions & Answers

• Question 11:

  Certification once granted, will be valid for period of _______ years subject to surveillance assessments.

  A. 4

  B. 5

  C. 3

  D. 1

  Correct Answer: C

• Question 12:

  From the following list, identify the technology aspects that are specially designed for upholding privacy:

  I) Data minimization II) Intrusion prevention system III) Data scrambling IV) Data loss prevention V) Data portability VI) Data obfuscation VII) Data encryption VIII) Data mirroring

  A. Only I, III, V, VII and VIII

  B. Only I, II, III, VII and VIII

  C. Only I, III, IV, VI and VII

  D. Only II, V, VI, VII and VIII

  Correct Answer: C

• Question 13:

  PPP

  Based on the visibility exercise, the consultants created a single privacy policy applicable to all the client relationships and business functions. The policy detailed out what PI company deals with, how it is used, what security measures are deployed for protection, to whom it is shared, etc. Given the need to address all the client relationships and business functions, through a single policy, the privacy policy became very lengthy and complex. The privacy policy was published on company's intranet and also circulated to heads of all the relationships and functions. W.r.t. some client relationships, there was also confusion whether the privacy policy should be notified to the end customers of the clients as the company was directly collecting PI as part of the delivery of BPM services. The heads found it difficult to understand the policy (as they could not directly relate to it) and what actions they need to perform. To assuage their concerns, a training workshop was conducted for 1 day. All the relationship and function heads attended the training. However, the training could not be completed in the given time, as there were numerous questions from the audiences and it took lot of time to clarify.

  (Note: Candidates are requested to make and state assumptions wherever appropriate to reach a definitive conclusion)

  Introduction and Background

  XYZ is a major India based IT and Business Process Management (BPM) service provider listed at BSE and NSE. It has more than 1.5 lakh employees operating in 100 offices across 30 countries. It serves more than 500 clients across industry verticals -- BFSI, Retail, Government, Healthcare, Telecom among others in Americas, Europe, Asia-Pacific, Middle East and Africa. The company provides IT services including application development and maintenance, IT Infrastructure management, consulting, among others. It also offers IT products mainly for its BFSI customers.

  The company is witnessing phenomenal growth in the BPM services over last few years including Finance and Accounting including credit card processing, Payroll processing, Customer support, Legal Process Outsourcing, among others and has rolled out platform based services. Most of the company's revenue comes from the US from the BFSI sector. In order to diversify its portfolio, the company is looking to expand its operations in Europe. India, too has attracted company's attention given the phenomenal increase in domestic IT spend esp. by the government through various large scale IT projects. The company is also very aggressive in the cloud and mobility space, with a strong focus on delivery of cloud services. When it comes to expanding operations in Europe, company is facing difficulties in realizing the full potential of the market because of privacy related concerns of the clients arising from the stringent regulatory requirements based on EU General Data Protection Regulation (EU GDPR).

  To get better access to this market, the company decided to invest in privacy, so that it is able to provide increased assurance to potential clients in the EU and this will also benefit its US operations because privacy concerns are also on rise in the US. It will also help company leverage outsourcing opportunities in the Healthcare sector in the US which would involve protection of sensitive medical records of the US citizens. The company believes that privacy will also be a key differentiator in the cloud business going forward. In short, privacy was taken up as a strategic initiative in the company in early 2011.

  Since XYZ had an internal consulting arm, it assigned the responsibility of designing and implementing an enterprise wide privacy program to the consulting arm. The consulting arm had very good expertise in information security consulting but had limited expertise in the privacy domain. The project was to be driven by CIO's office, in close consultation with the Corporate Information Security and Legal functions.

  Given the confusion among relationship and function heads, how would you proceed to address the problem and ensure that policy is well understood and deployed? (250 to 500 words)

  A. See the answer in explanation below.

  B. PlaceHolder

  C. PlaceHolder

  D. PlaceHolder

  Correct Answer: A

  In order to address the confusion among relationship and function heads, it is important to ensure that the privacy policy is effectively communicated and understood by all stakeholders. The following steps can be taken towards this end:

  1.

  Awareness Campaigns - In order to educate the stakeholders about the importance of data privacy, various awareness campaigns should be launched through digital media, print media, and seminars. These campaigns must include topics such as why data privacy is important, the consequences of not adhering to the policy, and how to comply with it.

  2.

  Training - In addition to awareness campaigns, proper training should be provided to all stakeholders on data privacy policies and procedures. The training should also focus on best practices such as secure coding, encryption techniques etc., so that they understand the importance of these security measures in protecting data from unauthorized access.

  3.

  Policies and Procedures - All stakeholders should have access to a clear set of policies and procedures governing their actions related to data privacy. Such guidelines should include information about the types of sensitive information which needs to be kept confidential, what constitutes a violation of the policy, and how to take corrective measures if a violation occurs.

  4.

  Auditing - The effectiveness of all the policies and procedures should be regularly audited in order to ensure that the data privacy policy is being followed properly. Any discrepancies or violations must be reported immediately so that appropriate action can be taken.

  5.

  Reporting Mechanism - A reporting mechanism should also be put into place for stakeholders to report any suspected errors or breaches in data privacy policies. This will help in identifying potential risks early on and taking corrective action as soon as possible. These initiatives will not only reduce confusion among relationship and function heads but will also help build trust with customers by ensuring proper implementation of enterprise- wide privacy program, which in turn will help the company in leveraging outsourcing opportunities. Lastly, by following all these measures, the company will be able to demonstrate its commitment towards privacy and create a secure environment for its customers. In conclusion, in order to ensure that policy is well understood and deployed, it is important to take appropriate steps such as launching awareness campaigns, providing training to stakeholders on data privacy policies, auditing policies and procedures regularly, and setting up a reporting mechanism for errors or breaches. Doing so will reduce confusion among relationship and function heads and help build trust with customers by ensuring proper implementation of an enterprise-wide privacy program.

• Question 14:

  Arrange the following techniques in decreasing order of the risk of re-identification:

  I) Pseudonymization II) De-identification III) Anonymization

  A. I, II

  B. III, II, I

  C. II, III, I

  D. All have equal risk of re-identification

  Correct Answer: C

• Question 15:

  Classify the following scenario as major or minor non-conformity.

  "The organization has a very mature information security policy. Lately, the organization has realized the need to focus on protection of PI. A formal PI identification exercise was done for this purpose and a mapping of PI and security controls was done. The organization has also put in place data masking technology in certain functions where the SPI was accessed by employees of a third party. However, the organization is yet to include PI specifically in its risk assessment exercise, incident management, testing, data classification and security architecture programs."

  A. Major

  B. Minor

  C. Both Major and Minor

  D. None of the above

  Correct Answer: C

• Question 16:

  Which of the following does the `Privacy Strategy and Processes' layer in the DPF help accomplish? (Choose all that apply.)

  A. Visibility over Personal Information

  B. Privacy Policy and Processes

  C. Regulatory Compliance Intelligence

  D. Information Usage and Access

  E. Personal Information Security

  Correct Answer: ABDE

• Question 17:

  Your district council releases an interactive of map of orange trees in the district which shows that the locality in which your house is located has the highest concentration of orange trees. Does the council map contain your personal information?

  A. Yes your ownership of the property is a matter of public record.

  B. No Orange trees are not a person and so it can't have personal information.

  C. It depends on the context of other information associated with the map.

  D. None of the above.

  Correct Answer: C

• Question 18:

  Which of the following is not in line with the modem definition of Consent?

  A. Consent is taken by clear and affirmative action

  B. Consenting individual should have the ability to withdraw consent

  C. Consent should be bundled in nature

  D. Purpose of processing should be informed to the individual before consenting

  Correct Answer: C

• Question 19:

  A newly appointed Data Protection officer is reviewing the organization's existing privacy policy. Which of the following would be the most critical factor for the review process?

  A. Awareness of the business units about the privacy policy

  B. Changes in the legal/regulatory regime

  C. Privacy policies of industry peers

  D. Foreseeable challenges in the effective implementation of the policy

  Correct Answer: B

• Question 20:

  Following aspects can serve as inputs to a privacy organization for ensuring privacy protection:

  I) Privacy related incidents detected/reported

  II) Contractual obligations

  III) Organization's exposure to personal information

  IV) Regulatory requirements

  A. I, II and III

  B. II and IV

  C. I, II, III and IV

  D. None of the above, as privacy and compliance protection mechanisms are evolved based only on organization's privacy policies and procedures

  Correct Answer: C