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Certification Preparation for Administrator

Exam Details

  • Exam Code
    :CRT-101
  • Exam Name
    :Certification Preparation for Administrator
  • Certification
    :Salesforce Certifications
  • Vendor
    :Salesforce
  • Total Questions
    :1121 Q&As
  • Last Updated
    :Jun 06, 2025

Salesforce Salesforce Certifications CRT-101 Questions & Answers

  • Question 881:

    Which of the following are standard Salesforce applications?

    A. Ideas

    B. Campaigns

    C. Administration

    D. Call Center

    E. Sales Center

  • Question 882:

    Which of the following is part of the Sales Cloud 2?

    A. Accounts and Contacts

    B. Cases

    C. Marketing and Leads

    D. Solutions

    E. Content Library

    F. Opportunities and Quotes

  • Question 883:

    What is the default report format for new reports created in report builder?

    A. Summary

    B. Tabular

    C. Matrix

  • Question 884:

    How many workflow rules can you create per entity?

    A. 10

    B. 15

    C. 20

    D. 25

  • Question 885:

    This helps you manage the complete lifecycle of customer service,from logging cases to suggesting and delivering solutions across multiple channels, including Web self-service and live agent support:

    A. Ideas

    B. Community

    C. Sales Cloud

    D. Service Cloud2

    E. Sales Cloud2

    F. None of the Above

  • Question 886:

    You can not use the browser's print function to print reports.

    A. True

    B. False

  • Question 887:

    What happens when you convert a Lead and an existing account and contact have the same name as the one specified on the lead?

    A. A new account and contact will be created with different Salesforce ID.

    B. You can choose to update the existing account and contact.

    C. The records will automatically update.

    D. The conversion will fail.

    E. The account and contact will automatically be overwritten

  • Question 888:

    Clients do not have to enable Customizable forecasting before they can ask salesforce to activate Territory Management.

    A. True B. False

  • Question 889:

    Which statements are true about Cloud Scheduler?

    A. It is available in Group, Professional, Enterprise, Unlimited, and Developer Editions only.

    B. Cloud Scheduler is now enabled by default for all organizations.

    C. You can automatically see the New Meeting Request button on all eligible contact, lead, and person account detail pages.

    D. Meeting organizers can not use Cloud Scheduler to request meetings with customers, and have customers select preferred times before confirming the meeting.

    E. Administrators can add or remove the New Meeting Request button on multiple page layouts using the new Cloud Scheduler quick setup method.

  • Question 890:

    Which report format summarizes data in a grid against horizontal and vertical criteria and provides totals for both rows and columns?

    A. Summary

    B. Matrix

    C. Tabular

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