Salesforce Salesforce Certified Administrator CRT-101 Questions & Answers

• Question 421:

  What are Chatter Groups?

  A. Check the answer in explanation.

  Correct Answer: A

  Chatter groups let you share information with specific people. For example, if you're working on a project

  and want to share information only with your team members, you can create a Chatter group for your

  team.

  Chatter groups include a list of members, a Chatter feed, and a photo. You can create the following types

  of Chatter groups:

  Public: Anyone can see the group's updates, but only members can post updates. Anyone can join a

  public group.

  Private: Only members can see and post updates. The group's owner or managers must add members.

• Question 422:

  You can enable Chatter in your organization without updating to the new look and feel?

  A. True

  B. False

  Correct Answer: B

  Enabling Salesforce Chatter also enables the new user interface theme, which updates the look and feel of Salesforce.com.

• Question 423:

  Who can delete records?

  A. The ability to delete individual records is controlled by administrators, the record owner, users in a role hierarchy above the record owner, and any user that has been granted "Full Access."

  Correct Answer: A

• Question 424:

  Where do Chatter Feeds Display?

  A. Check the answer in explanation.

  Correct Answer: A

  On the Home tab, where you can see your updates, status updates of people you follow, and updates to records you follow and groups you're a member of: On profiles, where you can see updates made by the person whose profile you're viewing On records, where you can see updates to the record you're viewing On Chatter groups, where you can see updates to the group you're viewing

• Question 425:

  Salesforce.com processes any rules in what order?

  A. Check the answer in explanation.

  Correct Answer: A

  1.

  Validation rules

  2.

  Assignment rules

  3.

  Auto-response rules

  4.

  Workflow rules (with immediate actions)

  5.

  Escalation rules

• Question 426:

  There are no exceptions to the role heirarchy based sharing?

  A. True

  B. False

  Correct Answer: B

  Contact sharing rules do not apply to private contacts. Notes and attachments marked as private via the Private checkbox are accessible only to the owner and administrators. n option on your organization-wide default allows you to ignore the hierarchies when determining access to data. Events marked as private via the Private checkbox are accessible only by the event owner. Managers in the role hierarchy cannot view or edit their subordinate's records if they do not have the "Read" or "Edit" user permissions for the type of record. Object permissions are set on a user's profile.

• Question 427:

  Workflow rules are triggered when a standard object in a master-detail relationship is re-parented, even if the object's evaluation criteria is set to When a record is created, or when a record is edited and did not previously meet the rule criteria.

  A. True

  B. False

  Correct Answer: A

• Question 428:

  Workflow rules never trigger on converted leads

  A. True

  B. False

  Correct Answer: A

  Workflow rules only trigger on converted leads if validation and triggers for lead convert are enabled in your organization.

• Question 429:

  Workflow rules on custom objects are automatically deleted if the custom object is deleted.

  A. True

  B. False

  Correct Answer: A

• Question 430:

  You can't package workflow rules with time triggers.

  A. True

  B. False

  Correct Answer: A