Salesforce Salesforce Certified Administrator CRT-101 Questions & Answers

• Question 241:

  Which of the following special picklist fields are not available for record types because they're used exclusively for sales processes, lead processes, support processes, and solution processes

  A. Opportunity Stage

  B. Lead Status

  C. Case Status

  D. Solution Status

  E. Case Origin

  Correct Answer: ABCD

• Question 242:

  A virtual storage that can be used to group on criteria such as skill requirements, product categories, customer types or service levels is called a:

  A. Case Queue

  B. Case Assignment Rule

  C. Solutions Queue

  D. None of the above

  Correct Answer: A

• Question 243:

  How many External ID fields can you have per object?

  External ID: When importing custom objects, solutions, or person accounts, you can use external IDs to prevent duplicate records from being created as a result of the import operation.

  A. 1

  B. 2

  C. 3

  D. 4

  E. 5

  F. 6

  Correct Answer: C

• Question 244:

  When creating a custom report type Making the status "In Development" hides the custom report type and any reports created from it from all users except those with the "Manage Custom Report Types" permission. Making the status "In Development" also prevents all users except those with the "Manage Custom Report Types" permission from creating and running reports from the report type.

  A. True

  B. False

  Correct Answer: A

• Question 245:

  Select the user permissions which override field-level security (Select all that apply):

  A. Modify All Data

  B. View All Data

  C. Configure UI

  D. View Encrypted Data

  Correct Answer: ABD

• Question 246:

  Which of the following statements are true about Import wizard?

  A. You can import Accounts, contacts, leads, solutions and custom objects using the Import wizard

  B. You can work with both records of data and metadata

  C. When importing data file size cannot exceed 100 MB and each record in the file cannot be bigger than 400 KB

  D. Standard users can import up to 50000 account or contact records per session

  Correct Answer: AC

• Question 247:

  Formula cannot reference any field that is restricted by Field level security

  A. True

  B. False

  Correct Answer: B

• Question 248:

  Record types are used to implement custom business processes by associating them to specific

  A. Objects

  B. Page Layouts

  C. Records

  D. Campaigns

  Correct Answer: B

• Question 249:

  How many lead assignment rules can be active at one time?

  A. One

  B. Two

  C. Eleven

  D. Twenty-three

  Correct Answer: A

• Question 250:

  Which of the statements are true for Cases:

  A. Manually entering the case received from an email

  B. Automatically generated by an email or website form

  C. Can be assigned only automatically by rule assignment however it can be reassigned manually at later time

  D. Associated to Contacts and Accounts

  Correct Answer: ABD