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Certification Preparation for Administrator

Exam Details

  • Exam Code
    :CRT-101
  • Exam Name
    :Certification Preparation for Administrator
  • Certification
    :Salesforce Certified Administrator
  • Vendor
    :Salesforce
  • Total Questions
    :1121 Q&As
  • Last Updated
    :May 04, 2025

Salesforce Salesforce Certified Administrator CRT-101 Questions & Answers

  • Question 1041:

    Who can invite Chatter customers into a Chatter group?

    A. The system admin

    B. Group owner

    C. All Chatter users

    D. None of the above

  • Question 1042:

    Folders are used to organize the following (choose all that apply)

    A. Dashboards

    B. Reports

    C. Documents

    D. Email templates

    E. All of the above

    F. None of the above

  • Question 1043:

    Chatter External license allow users outside the company to join public Chatter groups.

    A. True

    B. False

  • Question 1044:

    The Chatter Free license gives users the ability to access People, Profiles, Groups and Files as well as (choose all that apply)

    A. Make posts

    B. View comments

    C. Upload files

    D. Join groups

    E. View records

  • Question 1045:

    When Chatter is enabled in an org, the following happens (choose all that apply).

    A. The Chatter app is added to the Force.com app menu

    B. The Chatter tab is added to all standard apps

    C. Accounts, Contacts, Cases, Leads and Opportunities are enabled for Chatter

    D. All users are added to the All Chatter group

    E. All of the above

  • Question 1046:

    Auto response rules can be used to send an automated yet tailored response to customers based on the information they provide via the Web-to-lead form.

    A. True

    B. False

  • Question 1047:

    The system administrator needs to ensure that all Leads coming from the website are assigned a website lead queue, that all Leads for a recent trade show are assigned to Matt Wilson and all other leads are assigned to Phil Smith. The system administrator will

    A. Create 3 assignment rules

    B. Create 1 assignment rule with multiple criteria entries

    C. Create an assignment rule and 2 workflow rules

    D. Use workflow rules to accomplish this

  • Question 1048:

    Assignment rules allow Leads and Cases to be automatically assigned to users and queues based on criteria defined by the system administrator.

    A. True

    B. False

  • Question 1049:

    When a Lead is converted, an Account, Contact and _______ record are created.

    A. Lead

    B. Case

    C. Campaign

    D. Opportunity

  • Question 1050:

    Queues can be made up of the following

    A. Users

    B. Public Groups

    C. Roles

    D. Profiles

    E. External Chatter Users

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