CompTIA CompTIA A+ JK0-802 Questions & Answers

• Question 681:

  Which of the following is the correct path to determine the IP address on an iOS device?

  A. General> Settings> Wi-Fi> SSID Name> Network> IP address

  B. Wi-Fi> SSID Name> Network> IP address

  C. Settings> General> Network> Wi-Fi> SSID Name> IP address

  D. Location Services> Settings> Wi-Fi> SSID Name> Network> IP address

  Correct Answer: C

  Reference: http://www.iphone-to-ipad.com/blog/find-ip-address-ios-device.html

• Question 682:

  Which of the following software types would need to be installed on a mobile device to help prevent data from being viewed if the device is lost?

  A. Remote wipe

  B. Antivirus

  C. GPS locator

  D. Remote backup application

  Correct Answer: A

  Reference: https://espace.cern.ch/mmmserviceshelp/ManagingYourMailbox/QuotaArchivingAndRecovery/Pages/WipingMobilePhones.aspx

• Question 683:

  A client reports that their VoIP phone screen displays duplicate IP address. Which of the following is the FIRST action to try to resolve this problem?

  A. Change MAC address settings

  B. Call the vendor

  C. Try another LAN connection

  D. Reboot the phone

  Correct Answer: D

  Reference: http://community.spiceworks.com/topic/172610-avaya-voip-phones-randomly- rebooting

• Question 684:

  A user has not received any new emails on their smartphone in the last two days. The user is able to access the Internet without any problems. Which of the following should the user do FIRST?

  A. Restart the smartphone

  B. Reconfigure the smartphone email account

  C. Resynchronize the smart phone

  D. Update the operating system

  Correct Answer: A

  The first step in troubleshooting a smartphone is to restart it so that the hardware can restart all the primary functions.

• Question 685:

  A user has a laptop that they need to get ready for an outdoor presentation. The user is concerned that the laptop will turn off the screen or go into standby before their presentation is complete. Which of the following Control Panel paths should the technician use in order to prevent this from occurring?

  A. System -> Hardware

  B. Power Options -> Power Schemes

  C. System -> Advanced -> Performance

  D. Power Options -> Hibernate

  Correct Answer: B

  Reference: http://www.pcsnippets.com/tutorials/how-to-change-the-power-scheme-settings- in-windows-xp/1

• Question 686:

  Which of the following should a technician do FIRST to secure a mobile device?

  A. Assign a passcode

  B. Download updates

  C. Disable GPS

  D. Install antivirus

  Correct Answer: A

  Reference:

  http://www.computerworld.com/s/article/9239655/Mobile_phone_security_no_brainer_Use_ a_device_passcode

• Question 687:

  Which of the following protocols could a technician use to connect a smartphone to an email server? (Select TWO).

  A. SMTP

  B. POP3

  C. HTTP

  D. SNTP

  E. ICMP

  Correct Answer: AB

  SMTP and POP3 are standard email protocols. This is true on a smartphone as well. To connect to an email server, all you need is POP3 and SMTP information along with specific ports.

• Question 688:

  Which of the following data types can be synchronized to a mobile device by default? (Select TWO).

  A. Biometric information

  B. Pictures

  C. Contacts

  D. Credentials

  E. SMS

  Correct Answer: BC

  Reference: http://windows.microsoft.com/en-us/windows7/sync-music-pictures-contacts-and- calendars-with-a-mobile-device

• Question 689:

  Which of the following mobile device features disables cellular and wireless communication?

  A. Hotspot Mode

  B. Pairing Mode

  C. Settings Reset

  D. Airplane Mode

  Correct Answer: D

  Reference: http://en.wikipedia.org/wiki/Airplane_mode

• Question 690:

  Laptops and tablets have which of the following in common?

  A. Solid state drives

  B. Contain an accelerometer

  C. No field serviceable parts

  D. Not upgradable

  Correct Answer: A

  Reference: http://www.computerworld.com/s/article/9229514/SSDs_still_no_threat_to_notebook_hard_ drives