Which of the following operating systems enables a user to use Flip 3D?
A. Windows XP Professional
B. Windows 7 Professional
C. Windows Vista Home Basic
D. Windows 7 Starter
A user states that they are connected to a hotel's wireless access point but cannot reach their email account. Which of the following should the user MOST likely perform?
A. Agree to the web based terms of use
B. Reinstall the wireless NIC drivers
C. Turn off Windows firewall
D. Change the wireless frequency
A user has just installed an old CRT monitor on their home PC, and is connected to the onboard VGA port. The user notes that the display has a green tint at all times. Which of the following is the MOST likely cause of the issue?
A. Old video card drivers
B. Loose video cable
C. Monitor
D. Video card
A technician encounters a PC where they can hear the power supply fan running, but the system is not booting up and there is no display. Which of the following are the MOST likely causes? (Select TWO).
A. Bad PCI card
B. Bad Motherboard
C. Bad RAM
D. Bad boot.ini file
E. Bad Power Supply
Which of the following is an edition of a Windows XP operating system?
A. Enterprise
B. Media Center
C. Ultimate
D. Home Premium
When using an optical mouse connected via USB on a laptop and experiencing strange cursor movement, which of the following is MOST likely to be the cause? (Select TWO).
A. The mouse is failing and should be replaced
B. There is contact with the touchpad
C. The mouse drivers need to updated
D. The laptop is using a capacitive touchscreen
E. The surface is interfering with the optical sensor
A user is receiving random errors when accessing files commonly used throughout the day. Which of the following actions should the technician take FIRST?
A. Move the files to another location
B. Run FixMBR
C. Convert the file system to NTFS
D. Run CHKDSK
A user is running a RAID 0 array and has problems with one of the drives. Which of the following actions will the technician take NEXT?
A. Replace the failing drive and let the RAID recover.
B. Add an additional drive to the array and let the RAID recover.
C. Replace the drive; all the data is lost and cannot be recovered.
D. Remap the RAID array to another drive letter to recover the data.
Multiple users have reported that there are black dots on the conference room LCD when doing presentations. Which of the following is MOST likely the problem?
A. The video card displaying to the LCD is incompatible.
B. The LCD has dead pixels.
C. The LCD needs to be recalibrated.
D. The conference room PC is overheating.
Which of the following is a best practice when securing passwords for a desktop? (Select TWO).
A. Store on a flash drive
B. Place in an encrypted file
C. Place in a zip file
D. Passwords should be memorized
E. Store on an FTP
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