You would like to record what the customer hears and says from the very beginning of the call to when it is terminated, regardless of whether or not an agent transferred the call, or created a conference, and so on. Which ON type should you use to enable recording?
A. Extension
B. RP
C. Trunk
D. VOIP port
In a single site deployment, SIP Server can be deployed in which of the following modes? Choose 3 answers
A. Stand alone SIP Server
B. SIP Server integrated with a Softswitch
C. Open Standard SIP Architecture
D. Hybrid architecture
E. Application Server Mode
In a SIP Server Stand-alone mode, persistent registrar data can be configured to be held by which of the following?
A. SIP Server
B. Softswitch
C. SIP Proxy
D. Configuration Server
Which statement is correct?
A. Each SIP-capable endpoint can be used in 3PCC, but not IPCC.
B. SIP Server supports both 1PCC and 3PCC.
What method can be used to send DTMF tones?
A. UPDATE
B. C INFO
C. C MESSAGE
D. C NOTIFY
E. C OPTIONS
Which statements are correct? (Choose 2 answers)
A. A third-party Softswitch must be integrated with sip server using a CTI link.
B. If there are multiple outbound dialing rules configured within a single Class of Service (COS), and more than one rule matches the dialed number (containing a similar pattern). SIP Server will choose the outbound dialing rule with the most matched digits in it.
C. When integrating SIP Server with an approved third-party Softswitch, all SIP endpoints must be registered with the particular Softswitch and not the SIP server.
D. It is possible to configure Auto Agent Logout after a specific period of Agent inactivity on SIP Server 8.
We want to use a treatment 'PlayAnnouncement' from routing strategy to play following file:
C:\ProgramFiles\Mediaserver\Announcement\l_mulaw,wav, How would the URI in the INVITE message sent to Media Server look like?
A. sip:annc@MedlaServer:port;play=ftle://announcement/l;repeat=l
B. sip:annc@MediaSen/er:port;plav=c:\ProgramFiles\MediaServer\announcement\l;repeat=l
C. sip:annc@MediaServer:porc;play=announcement/'i_mulaw.vvav;repeat=l
D. sip:annc@MediaServer:port;play=l;repeat=l
E. sip:annc@MediaServer:port;play=l_mulaw.wav;repf^t
Which of the following are valid parameters of the Announcement Treatment? (Choose 2 answers)
A. Language
B. ID
C. Music_DN
D. Duration
Which Genesys component is used to load balance between multiple SIP Servers?
A. Load Distribution Server
B. SIP Server
C. Network SIP server
D. Media Server
Sip Server 8.x introduced the overload control feature, which allows the specification of a value to limit the number of interactions SIP Server handles. At what percentage of this value does SlP Server reject all traffic?
A. 101%
B. 120%
C. 130%
D. 150%
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