Software Software Certifications CSQA Questions & Answers

• Question 251:

  ______________is a statement of principles, and a broad guide to action.

  A. Quality Standards

  B. Quality Policy

  C. Quality Procedures

  D. Guidelines

  Correct Answer: B

• Question 252:

  A "master list" of processes that support an organization in accomplishing its goals is known as a:

  A. Process Map

  B. Strategic Plan

  C. Tactical Work Plan

  D. Process Inventory

  E. Audit List

  Correct Answer: D

• Question 253:

  Internal control is not a serial process, where one component affects only the next. It is a multidirectional interactive process in which almost any component can and will influence another.

  A. True

  B. False

  Correct Answer: A

• Question 254:

  One of the reasons a quality baseline needs to be established is: A. Identify missing requirements

  B. Identify perceived quality problems

  C. Measure other organizations' quality

  D. Prepare quality audits

  Correct Answer: B

• Question 255:

  Which one of the following is NOT a step for benchmarking to establish a baseline goal?

  A. Develop a clearly defined baseline in your organization

  B. Select a 'process model' for the organization

  C. Identify the organizations you desire to baseline against

  D. Compare baseline calculations

  Correct Answer: B

• Question 256:

  What type of software testing is most closely associated with testing after a change has been made to the software or operational software has been changed to maintain the software?

  A. Stress Testing

  B. Thread Testing

  C. Reliability Testing

  D. Regression Testing

  E. Structural Testing

  Correct Answer: D

• Question 257:

  Which of the following is an important component of a complaint resolution process?

  A. Get on your opposing party's wavelength

  B. Get the facts

  C. Establish and initiate an action program

  D. Follow-up

  E. All of the above

  Correct Answer: E

• Question 258:

  The objective of process improvement is to eliminate which of the following?

  A. Individuals that make the process

  B. Root cause of problems

  C. Incorrect input of processes

  D. Process engineering staff

  E. All of the control personnel

  Correct Answer: B

• Question 259:

  Which one of the following is NOT a responsibility of management committees (or process management committees)?

  A. Developing quality charter

  B. Deploying quality management practices

  C. Establish teams or work groups

  D. Defining mission and goals

  Correct Answer: D

• Question 260:

  The unit testing performed by a programmer is an example of:

  A. Quality Assurance

  B. Quality Control

  C. Walkthroughs

  D. Service-Level Agreements

  E. Customer Satisfaction

  Correct Answer: B