Software Software Certifications CSQA Questions & Answers

• Question 171:

  Constructive criticism should incorporate all of the following tactics, EXCEPT:

  A. Have the facts

  B. Always have another manager in the room

  C. Be specific on expectations

  D. Be prepared to help the worker improve their performance

  E. All of the above

  Correct Answer: B

• Question 172:

  When people are presented with new ideas, their most common reaction is to:

  A. Accept the idea

  B. Object to the new idea

  C. Ask for more information about the idea

  D. Ask to be trained in the concepts related to the new idea

  E. Ask for time to consider the idea

  Correct Answer: B

• Question 173:

  The first step in establishing the strategy for process deployment is:

  A. Plan the deployment

  B. Set goals for deployment

  C. Identify deployment team

  D. Prioritize

  Correct Answer: B

• Question 174:

  Which of the following is a level for maturing the People Management Processes?

  A. Innovate

  B. Process Focus

  C. Product Focus

  D. Team Focus

  Correct Answer: A

• Question 175:

  Which of the following is associated with "Big-Q" quality as proposed by Dr. Juran?

  A. Cross-functional teams throughout an organization working to prevent problems

  B. Team working to improve a specific process

  C. Creation of quality analysts tool-box

  D. Departmental team leader's quality analysis

  Correct Answer: A

• Question 176:

  There are two systems in every business application. The first is the system that ___________ business transactions, and the second is the system that _________ the processing of business transactions.

  A. Interfaces, Activities

  B. Combines, Activities

  C. Processes, Controls

  D. Controls, Processing

  Correct Answer: C

• Question 177:

  An objective baseline relies on judgment being applied in making the measure.

  A. True

  B. False

  Correct Answer: B

• Question 178:

  Which of the following would be measured subjectively to develop a baseline:

  A. Number of people assigned a project

  B. Projects completed on schedule

  C. Understandability of training material

  D. Lines of code

  Correct Answer: C

• Question 179:

  Documenting or changing processes is part of which planning activity?

  A. Business / Activity Planning

  B. Environment Planning

  C. Objective / Goal Planning

  D. Policies / Procedures Planning

  Correct Answer: D

• Question 180:

  The review and approval of a new computer system is an example of:

  A. Management Control

  B. Internal Control

  C. Application Control

  D. Quality Control

  E. Process Control

  Correct Answer: A