Software Certifications Software exam CABA Questions & Answers

• Question 331:

  The ________________ is used to organize large quantities of suggestions, ideas, and comments into groupings for later analysis.

  A. Affinity Diagram

  B. Cause-and-Effect Diagram

  C. Control Chart

  D. Regression Analysis

  E. Bar Chart

  Correct Answer: A

• Question 332:

  The "Cause and Effect Diagram" is used to:

  A. Enhance Customer Satisfaction

  B. Perform Root Cause Analysis

  C. Reducing Product Costs

  D. None of the above

  Correct Answer: B

• Question 333:

  Philip Crosby's book ___________ articulates the Four Absolutes of Quality Management.

  A. Hygiene Motivation Theory

  B. Quality is Free

  C. Peopleware

  D. Out of Crisis

  Correct Answer: B

• Question 334:

  Quality Assurance is defined as those activities which are designed to ___________ defects.

  A. Detect

  B. Reduce

  C. Prevent

  D. Remove

  Correct Answer: C

• Question 335:

  Quality Assurance is defined as those activities which are designed to prevent defects. Which of the following is an example of Quality Assurance?

  A. Conduct reviews / inspection

  B. Conduct a test to prevent defects reaching customers

  C. Perform root cause analysis on systemic process errors

  D. Conduct end-user training

  Correct Answer: C

• Question 336:

  Quality Assurance is defined as those activities which are designed to:

  A. Prevent defects from occurring

  B. Improves a product's quality

  C. Track problems reported to closure

  D. None of the above

  E. All of the above

  Correct Answer: A

• Question 337:

  It is essential to establish a _____________ before the improvement activities are undertaken so it is possible to demonstrate the nature and extent of improvement.

  A. Baseline

  B. Defined Process

  C. Training Program

  D. All the above

  E. None of the above

  Correct Answer: A

• Question 338:

  Force Field Analysis is a structured approach for identifying and evaluating the forces that will promote, encourage, and support change and those that will resist change. These forces are:

  A. Driving Forces

  B. Restraining Forces

  C. Resolving Forces

  D. A and B

  E. B and C

  Correct Answer: D

• Question 339:

  Inspections, reviews, and dynamic testing are __________ activities in the Software Development Lifecycle (SDLC).

  A. Training

  B. Quality Assurance

  C. TQM

  D. Quality Control

  E. Risk Analysis

  Correct Answer: D

• Question 340:

  _______________defects are more expensive to correct when found during the UAT phase than duringother phases.

  A. Requirements Phase

  B. Design Phase

  C. Testing Phase

  D. None

  Correct Answer: A