In the Step Editor tool you can add swimlanes to a task so you can divide the work among roles and workgroups. You can then add one to many steps in the swimlanes. You have Role swim lanes and Workgroup swim lanes. Which two represent the difference between a role and a workgroup? (Choose two)
A. A user may not be assigned to a role and a workgroup at the same time
B. A role can have many users assigned and a workgroup can only have one user assigned
C. Roles can be reused for multiple tasks and case types. Workgroups are created at the task level and not shared among other tasks or case types
D. Both roles and workgroups are assigned to Process Engine work queues. Workgroups add an assigned To property that is used to filter the work for a user
E. The Process Engine creates a work queue for each role in the solution. Workgroups are not assigned to a work queue. They are assigned to personal In baskets
The Case Information Widget has a history panel that displays a list of recorded events for the cases, documents, tasks, folders and comments. Which two of the following are true for task history? (Choose two)
A. Event history of a task reassignment is allowed
B. Event history of a change to a custom property on a task is not allowed
C. Event history is automatically logged when a task state has changed, a task is added, a task is deleted, or a task is modified.
D. Task event history can be added, modified, or disabled by changing the Audit Definitions on the Content Engine CmAcmCaseTask object
E. Event history is automatically logged for a task state change from working to completed as part of base ACM product and cannot be disabled or modified.
What does adding a task to a mutually exclusive task set mean?
A. The task must have a pre-condition
B. The task must be manually completed
C. All tasks in that set must be completed
D. If you complete one task in the set, you cannot complete any of the other tasks in the set
How does IBM Case Manager provide a framework for handling business exceptions?
A. When designing a Task, you must use the P8 Process Designer to define any exception handling by customizing the malfunction submap of the process definition
B. Well defined process are expressed by process fragments defined for tasks within the case, and IBM Case Manager is used to define the set of tools used by case workers to manage exceptions
C. The structured part of the business process must be implemented using a BPM tool such as IBM BPM which will call IBM Case Manager services to provide case management capabilities for exception handling
D. When a process fragment requires exception handling by case workers, the Task raises an event that must be specified as a pre-condition into another task that will provide an explicit exception handling implementation
What two integrations with IBM Business Process Manager Advanced edition does IBM Case Manager provide? (Choose two)
A. The mapping of Case Tasks to SOA components in Case Builder
B. The invocation of SOA components running in Websphere Process Server
C. The invocation of process fragments defined in the IBM BPM Process Center
D. The mapping of SOA components to Case Tasks in Websphere Integration Developer
E. WebSphere Integration Developer tasks may be browsed and associated with case tasks from Case Builder
What two pre-requisites are required in order to integrate with IBM Business Process Manager (BPM)? (Choose two)
A. IBM BPM and IBM Case Manager must be installed on the same server
B. IBM BPM must be licensed and acquired separately from IBM Case Manager
C. No licensing prerequisites exist since IBM BPM is bundled with IBM Case Manager
D. IBM WebSphere Process Server and IBM WebSphere Integration Developer must be installed
E. IBM Business Process Manager Advanced edition is required which bundles IBM Case Manager
How can you model the directing of work to case workers? (Choose two)
A. You associate roles with steps in the Step Editor
B. You associate roles with Case Tasks in Case Builder
C. You specify workgroups as a property of a Case Task
D. You associate workgroups with steps in the Step Editor
E. You can assign a specific user to a step in the Step Editor
What is round tripping?
A. The process of deploying changes from the design object store to the target object store for testing
B. The process of deploying a solution to another from a test environment to another non- test environment
C. The process of configuring multiple queues and inbaskets for a role by using the Case Builder and Process Configuration Console
D. The process of moving from Step Editor in Case Builder to Process Designer to add extra functionality and back to Step Editor to continue with the process modeling
When selecting Manage Roles for a solution, on which two pages is this operation available? (Choose two)
A. Work page
B. Add Task page
C. Add Case page
D. Work Detail page
E. Cases Detail page
The command widget is an important widget. Which two facts apply to this widget? (Choose two)
A. The command widget handles data about cases and tasks
B. The command widget on a page can be associated with more than one solution
C. The command widget will be automatically configured after you place it on the page
D. The command widget is a hidden widget existing in all pages for an deployed solution
E. When creating a custom page, you only place the desired visible widgets in the page
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