IBM IBM Certifications C2010-571 Questions & Answers

• Question 51:

  A company has a large project with a work order hierarchy structure where each work unit has its own work plan requirements. A client wants the work plans for these projects to use planning templates. These templates can be reused across organizations and system actions and will generate the work order hierarchies for these job plans. Which approach meets the business requirement?

  A. Create job plans for each unit of work.

  B. The Route Stops will become child work orders.

  C. Create job plans for each unit of work.

  D. The Route Stops will become Work Order Tasks.

  Correct Answer: A

• Question 52:

  Work management practices include not only the planning of the work, but also the recording (reporting) of who, what, where, when, and why. Which three application tabs or actions will meet this requirement? (Choose three.)

  A. Activities and Tasks application, Failure tab

  B. Work Order Tracking application, Actuals tab

  C. Work Order Tracking application, Resources tab

  D. Activities and Tasks application, Report Downtime action

  E. Assignment Manager application, Start and Finish Assignment actions

  F. Assignment Manager application, Start and Stop Assignment Timer actions

  Correct Answer: BDE

• Question 53:

  Why does one create a package in Migration Manager?

  A. for testing purposes

  B. To generate new environments

  C. To group together configuration data

  D. To understand all the configurations that have been made

  Correct Answer: C

• Question 54:

  Flow action is used in a flow control to define certain actions that should occur while work is being done. The administrator can determine whether the action will take place automatically or will only take place when initiated manually. When the action takes lace automatically, into which status will the work order or task be put by the flow control?

  A. Initiated

  B. Queued

  C. Approved

  D. In Progress

  Correct Answer: D

• Question 55:

  When defining Security Groups which parameters can be specified?

  A. Users, Sites, Applications and Storerooms

  B. Storerooms, Group, Person and Applications

  C. Users, Security, Data Restrictions and Access Rights

  D. Permissions, Applications, Locations and Departments

  Correct Answer: A

• Question 56:

  Which application or data element is required to design a Start Center?

  A. Portlet

  B. Template

  C. Workflow Designer

  D. Application Designer

  Correct Answer: B

• Question 57:

  Which three applications can be used to create work order hierarchies? (Choose three.)

  A. Actions

  B. Job Plans

  C. Activities and Tasks

  D. Work Order Tracking

  E. Assignment Manager

  F. Preventive Maintenance

  Correct Answer: BDF

• Question 58:

  A customer would like end users to be able to submit service requests to multiple e-mail

  addresses. For example, facilities service requests should be sent to [email protected] and IT requests should be sent to [email protected]. How should this be done using Tivoli process automation engine?

  A. The E-mail Listener can be configured to have listeners on multiple e-mail addresses.

  B. The E-mail Listener can only be configured to receive e-mails from one e-mail address.

  C. A domain would be configured to receive the different e-mail addresses and generate corresponding service requests.

  D. The E-mail Listener would be configured to receive multiple e-mail addresses and a corresponding change ticket would be generated.

  Correct Answer: A

• Question 59:

  A customer needs to send e-mails to end users whenever they submit a service request to tell the end user that the service request has been submitted Which applications should be used to fulfill this request?

  A. Escalations, Service Request and E-mail Listener

  B. Ticket, Work Order, Cron Task, and Service Request

  C. Workflow, Service Request and Communication Templates

  D. Workflow, Service Request, E-mail Listener and Ticket Escalations

  Correct Answer: C

• Question 60:

  Which factor would normally be considered when developing a primary location hierarchy?

  A. The financial relationship between locations

  B. The functional relationship between locations

  C. The geophysical relationship between locations

  D. The organizational relationship between locations

  Correct Answer: C