Which statement is true about a craft record?
A. A craft record is comprised solely as either internal or outside labor resources.
B. All labor records belonging to the same craft/skill level combination will use the same standard rate
C. A craft record that is referenced by job plans, labor contracts, or open work orders cannot be deleted.
D. There is a one-to-one relationship between craft and skill level; multiple craft/skill level combinations require multiple craft records.
Which module is used to access the E-mail Listeners application?
A. Security
B. Administration
C. Platform Configuration
D. Database Configuration
What is an advantage of using Role as a recipient in a communication template?
A. Roles are reversible where other types of recipients are fixed to a given communication template.
B. Communication templates always require a role to be used regardless of other assigned recipients even if it is only in the bcc.
C. A role is the correct recipient when used for a communication template instead of a person group which is used for ownership.
D. A person or e-mail address used as a recipient requires changes to the communication template when someone else needs to receive it.
Where can a user assign a new person to the active process in the Workflow Administration application?
A. from the List tab
B. from the Main tab
C. from the Reassign dialog box
D. it is not possible to add a new person to an active workflow process
If an object is defined at the SYSTEMORGSITE level, which two fields would be optional? (Choose two.)
A. SITED
B. ORGID
C. SYSTEM
D. SYSTEMID
E. SYSTEMORGSITE
A company wants to use a Launch in Context entry to allow users to launch their external document repository from the Assets application. The administrator has properly created and configured the launch entry, and the Asset application was changed to display the launch entry under the Select Action menu.
Even after the above configurations, why are users unable to see the launch entry in the Assets application?
A. The launch entry URL is malformed.
B. Launch in Context is not available for Assets application.
C. The users do not have security rights to access the launch entry.
D. The administrator must restart the server after the changes in the Asset application.
What are two required attributes when creating an escalation? (Choose two)
A. Action
B. Schedule
C. Applies To
D. Notification
E. Escalation Point
Work Order statuses can be set up in which application?
A. Domains
B. Organization
C. Classification
D. Database Configuration
A company has a requirement to create an inbound interface based on Web services. What are two ways to create a new Web service? (Choose two.)
A. from Interactions
B. from Publish Channels
C. from Standard Services
D. from Enterprise Services
E. from Invocation Channels
When creating a labor record, the administrator has the option to set the labor calendar. The calendar information is used in the Assignment Manager application when assigning work orders to this labor record. Where is a calendar created?
A. Labor application
B. Shifts application
C. People application
D. Calendars application
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