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Which process provides the IT providers with assignments for solving problems that have been registered at the helpdesk of business information management?

Where are user manuals modified?

At the last moment, just before the deployment of a new release, it is reported that one of the changes in the release isn't going to be ready in time.
In which process is decided whether the change is going to be included in or excluded from this release?

Which role does business information management play regarding the realization of the information provisioning?

Which activity belongs to the process End user support?

Which process provides insight into the demarcation between the automated part and the non-automated part of the information provisioning?

A marketing campaign has been planned by the sales and marketing department of the end user organization. Sales and marketing expects that the number of customers in the customer database will increase by 35%.

Which process should act on this information?

Which process determines which information provisioning is required, including the priorities?

Which process produces an end user training for a new release of an application?

Which Management process is responsible for monitoring how many hours have been worked?

Which process produces the transition plan with a roadmap for the transition?

The process cluster Use management signals disruptions to the information provisioning, which are experienced in the business process.

Which process cluster will be the first to act on these signals?