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ENERGY-AND-UTILITIES-CLOUD Salesforce Energy and Utilities Cloud Accredited Professional (AP-207)

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Salesforce · ENERGY-AND-UTILITIES-CLOUD

Free ENERGY-AND-UTILITIES-CLOUD Exam Dumps Preview

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Question 1

Multiple choice

An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal.
The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal.

What three things are needed to meet the requirement?

A
Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.
B
Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures
C
Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data
D
Develop or configure integration between Energy and Utilities Cloud and the energy company's customer information system to get the monthly usage information
E
Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.

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Correct answersB, C, D

Question 2

Single choice

What's an example of a parent and child premise record?

A
The parent premise is the type of service provided, and the child is the apartment.
B
The parent premise is the apartment building, and the child is the apartment unit.
C
The parent premise is the apartment unit, and the child is the apartment building.
D
The parent premise is the apartment, and the child is the type of service provided.

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Correct answerB

Question 3

Single choice

An administrator for an energy company recently built a new FlexCard that shows whether a customer is enrolled in autopay.

How can the administrator put the new FlexCard in the Energy and Utilities Cloud Contact Center Console?

A
Edit the Lightning Record or App Builder and place the FlexCard LIC onto the page.
B
Create a VisualForce Page wrapper for the FlexCard and add it onte the page.
C
Create a Lightning Web Component wrapper for the FlexCard and add it onto the page.
D
Open the object's page layout and add the FlexCard LWC ante the layout.

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Correct answerA

Question 4

Single choice

An energy company has decided to keep the latest customer invoice in Energy and Utilities Cloud to improve performance.

Which object is used to store this data?

A
Service Account
B
Account
C
Bill
D
Statement

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Correct answerC

Question 5

Single choice

An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.

What's the preferred method to configure the application security to meet the requirement?

A
The Customer Acquisition Management application cannot support unauthenticated self serve portal users
B
A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.
C
A consultant should create new permission sets to grant appropriate access to all required objects.
D
A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.

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Correct answerD

Question 6

Single choice

During a discovery session, an energy company mentioned they have a high response rate for customer satisfaction surveys. However, the company has noticed consistently negative feedback about its electric utility-payment set-up, stating the customer would like to see payment confirmations from their respective financial institution with payments.

What's one area the consultant should consider for process improvement?

A
Payment reminders
B
Rate change notifications
C
Electronic funds transfers
D
Customer satisfaction surveys

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Correct answerC

Question 7

Multiple choice

An energy company wants to accurately price quotes for new.
small and medium businesses, which two scenarios would require integration to a third-party system?

A
Some customers existed on a legacy billing system from previous contracts
B
Meter technical data is required from the Distributed System Operator (DSO) m order to confirm supply is possible
C
The potential customer began their journey using WhatsApp.
D
Credit ratings are actively used as a pricing input for small and medium business customers

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Correct answersB, D

Question 8

Single choice

An energy company was onboarded on Energy and Utilities Cloud. They want to see now many Energy and Utilities Cloud licenses are assigned.

What's the most effective way to check for the number of their assigned Energy and Utilities Cloud licenses?

A
Call Salesforce Support to get the Energy and Utilities Cloud information.
B
Go to Setup -> Company Information -> Permission Set Licenses.
C
Go to Setup -> installed Packages -> Vlocity CMT to see the Energy and Utilities Cloud license
information.
D
Execute a SOQL query to retrieve the license count

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Correct answerB

Question 9

Multiple choice

The key stakeholders at an energy company want to understand the value of adapting the Salesforce Professional Services Methodology for the execution of their transformation program.

Which three definitions should the Energy and Utilities Cloud Consultant use to persuade the project sponsors to adapt the methodology? Choose 3 answers

A
The definition stage implies prioritizing the user stories and defining the end-to-end program's road map,
B
The definition stage is used to allow the program teams to understand what the engagement involves, set the terms of the engagement, and determine how best to move forward.
C
The discovery stage is used to ensure transparency, clarity, and alignment on the engagement and what it's due to deliver to the business.
D
The design stage ensures a holistic design aligned with business benefits and establishes key responsibilities, roles, timeframes, and deadlines.

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Correct answersA, B, D

Question 10

Multiple choice

A customer is ready to install the managed package for Energy and Utilities Cloud.

Which two Product Schedules settings must be enabled for all products as a prerequisite step for a successful installation?

A
Product Scheduling
B
Revenue Scheduling
C
Quantity Scheduling
D
Inventory Scheduling

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Correct answersA, C

Question 11

Multiple choice

A company's energy and utilities org uses Permission Set Licenses.

What are the two methods to control users access to features and functionality?

A
Permission Sets
B
Sharing Settings
C
Permission Set Groups
D
Managed Package Licenses

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Correct answersA, C

Question 12

Multiple choice

A customer is ready to migrate and deploy large volumes of configuration components as part of production deployment.

Which two tools support this deployment? Choose 2 answers

A
Velocity Build Tool
B
Velocity Installation Assistant
C
Big Objects Manager
D
IDX Workbench

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Correct answersA, D

VOL	TYPE	QUESTIONS
1	Single choice	6
2	Multiple choice	6

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Salesforce Energy and Utilities Cloud Accredited Professional (AP-207)

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