Northern Trail Outfitters (NTO) would like to create a landing page that contains subscriber information passed to it from email links on the page. They use a Smart Capture form to capture email address, reply date, and response from subscribers. How should NTO set up its data extension?
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A
Create a data extension with email address, reply date, and response fields as non-nullable.
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B
Create a data extension with email address, reply date, and response fields as nullable.
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C
Create a data extension with email address as the Primary Key and reply date and response fields as nullable.
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D
Create a data extension with email address as non-nullable; reply date and response fields as nullable.
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A marketer needs to test personalized content in an email prior to sending. How can the marketer easily minimize the possibility of someone unsubscribing during the testing process?
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A
Create a version of the email that does not include the unsubscribe link.
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B
Deselect the option to Enable System Generated Links in the Test Send.
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C
Send to a Test Data Extension via the Send Flow.
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D
Send the marketing team a link to the Subscriber Preview of the email.
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Question 3
Multiple choice
Which two features can be inserted into the code using a system-defined code snippet when creating a custom HTML Paste Email within Content Builder? (Choose two.)
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A
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B
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C
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D
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What tool is recommended to render personalization strings, AMPscript, and dynamic content in an email message before sending it to a subscriber?
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A
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B
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C
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D
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Which actions are taken when a subscriber selects the "one-click unsubscribe" link at the footer of an email sent from a list?
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A
The subscriber is automatically redirected to the subscription center to unsubscribe from publications
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B
The subscriber is automatically unsubscribed from All Subscribers at the enterprise level
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C
The subscriber is automatically unsubscribed from the business unit from which the send originated
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D
The subscriber is automatically unsubscribed from the list from which the send originated
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Question 6
Multiple choice
What are the key ways to improve email deliverability in email marketing? (Choose 4)
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A
Use double Opt-in to avoid getting blacklisted.
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B
Maintain a consistent "From Name"
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C
Double Check your Subject Line, don't include RE:, FW:, Hello, Free, Special Offer, Text in all CAPS, and exclamation points!!!
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D
Consider Subscriber engagement....send only to most engaged subscribers.
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E
Email sign-up on website.
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F
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Correct answersA, B, C, D
Question 7
Multiple choice
Which file type delimiter is available in the Import Wizard? (Choose 3)
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A
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B
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C
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D
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E
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A digital marketing team noticed an increase in unsubscribes and would like to implement a mechanism as an alternative to unsubscribing from all sends. The team currently uses data extensions for sending emails. Which tool should they use?
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A
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B
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C
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D
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Question 9
Multiple choice
What are three tactics for subscriber growth? (Select 3)
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A
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B
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C
Sign up requests specific to various sections of a website
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D
Email capture via Facebook
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Question 10
Single choice
A marketer wants to ensure that customers on a list want to be email subscribers. Additionally, the marketer wants to minimize the number of invalid email addresses on the list, and add a level of security when using Web Collect functionality. What is the optimal way to accomplish this task?
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A
Send a welcome email to subscribers within 24 hours that includes a link to the website, a link to the terms and conditions page, and a customer service number
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B
Configure Web Collect to return an error message for any email address that does not conform to standard conventions
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C
Add new subscribers to an automated engagement campaign, and then send a series of welcome emails based on their opens and clicks
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D
Create a double opt-in campaign that requires subscribers to confirm their email address by clicking a link in an email they receive after subscribing via Web Collect
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Question 11
Single choice
What must be configured in a Marketing Cloud account to use the import wizard?
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B
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C
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D
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Question 12
Multiple choice
Which variable can be tested using the A/B testing tool? (Choose 3)
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B
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D
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E
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Question 13
Multiple choice
A marketer plans to send a transactional email. Which three criteria should be met to ensure compliance with the CAN-SPAM Act? (Choose three.)
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A
The subject line contains a promotion to entice the recipient.
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B
The email body presents the transactional content prior to any commercial content.
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C
The email body presents any commercial content prior to the transactional content.
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D
The email confirms a transaction between the recipient and sender.
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E
The subject line is transactional in nature and non-promotional.
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Question 14
Single choice
Northern Trail Outfitters (NTO) wants to ensure a good user experience when subscribers read their emails. What best practice should NTO employ?
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A
Use one file type for all images in the email.
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B
Keep total weight with images at 800KB or lower.
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C
Increase DPI and file size for image display.
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D
Rely on image-only emails to engage subscribers
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Question 15
Single choice
What happens if you do not deal with bounce rates of 20% or greater?
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A
Your ISP will suspend your next send.
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B
Your ISP reputation will be impacted.
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C
The next time you send an email the offending emails will be dropped from the list.
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D
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Question 16
Multiple choice
When building content for an email, what would a marketer consider in the Call to Action? (Choose 2)
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A
A call to action can be text or an image based button
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B
A call to action should be direct and action-oriented
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C
A call to action below the fold performs best
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D
Text buttons receive more clicks than graphics
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Question 17
Single choice
What is a personalization string?
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A
A snippet of text that inserts subscriber attributes into an email
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B
An automated way of scraping a website for content to populate inside of an email
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C
The snippet of text at the top of the email that is visible before an email has been opened
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D
A content area that will display based on a subscriber attribute
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Question 18
Multiple choice
What is an Automation Studio activity? (Choose 3)
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B
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C
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D
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E
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Question 19
Single choice
A new data extension named "Orders" contains order data. One row is recorded for each customer's order. Customers can place multiple orders. The data extension Orders relates to other data extensions. The data extension Orders contains the following fields: OrderNumber: a unique alphanumeric order number customerID: a numeric customer identification number OrderDate: the system date and time for the order Instructions: an optional alphanumeric string that contains customer delivery notes. Which statement accurately reflects the configuration of the Orders Data Extension?
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A
The OrderNumber field will be a Number data type field
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B
All fields in the data extension are nullable
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C
CustomerID will be used as the Primary Key
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D
OrderNumber will be used as the Primary Key
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Question 20
Multiple choice
What are Data Filters in the Marketing Cloud and how are they used? (Choose 4)
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A
Can be used in both data models (Lists and Data Extensions)
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B
They are similar to rule based group wizard approach to create segmentation rules.
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C
They allow for more complex segmentation of subscribers.
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D
They are only used in the List Data Model
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E
They are only used in the Data Extension Model
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F
They use measures to look at behavioral data of subscribers
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Correct answersA, B, C, F
Question 21
Single choice
A marketer at Northern Trail Outfitters must design a targeted email campaign for the company's new winter offerings. What email best practice should be used?
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A
Personalize the email content.
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B
Send to the entire subscriber base.
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C
Limit the email text to 250 words.
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D
Use an infographic email template.
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Question 22
Multiple choice
Northern Trail Outfitters wants to display different content areas based on the subscriber data. Which two features can be used to accomplish this? (Choose two.)
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A
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B
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C
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D
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Question 23
Multiple choice
An email marketer has been tasked with increasing open rates on a weekly newsletter that currently uses a consistent, identifiable subject line: "NTO Weekly: Topics of Interest this week." Which two best practices should the marketer use to make the subject line more effective? Choose 2 answers
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A
Include "RE:", "FWD:", "etc." to get the reader's attention.
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B
A/B test the effectiveness of different subjects.
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C
Keep the subject text between 50 and 100 characters long.
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D
Include information relevant to the message in the subject line.
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Question 24
Multiple choice
Northern Trail Outfitters (NTO) has been sending email for about 10 years. A new marketing manager noticed NTO's deliverability continually decreased over the last year. NTO wants to grow its existing subscriber base and increase its ROI on email marketing by improving engagement with its subscribers. Which three strategies will help improve NTO's email deliverability? Choose 3 answers
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A
Authenticate email sending to distinguish it from spammers.
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B
Purge old or Inactive email addresses.
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C
Ensure the spam complaint rate is between 1% and 3%.
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D
Purchase lists from companies that guarantee users have opted In.
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E
Encourage subscribers to add the company's sending domain to their address books.
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Question 25
Single choice
A marketer would like to install the Salesforce Marketing Cloud Connector. Where can an installation guide be found?
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B
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D
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Question 26
Multiple choice
What does Exact Target do to help protect your data when you log in? Choose 2
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A
Authenticate your browser
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B
Enter your username and password
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C
Click Send Activation Email button
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D
You must choose a long password with multiple characters.
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Question 27
Multiple choice
A marketer needs to create an attribute named Gender that has a drop-down menu with appropriate values in the Profile Center. How can this be accomplished? (Choose 2)
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A
Select the data type as Text
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B
Set a custom maximum length of six
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C
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D
Select the attribute as required
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Question 28
Multiple choice
A company has set out to increase their subscriber base. They hired a team of marketing consultants to develop an acquisition plan backed by data. What are two effective methods to acquire new subscribers? Choose 2 answers
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A
Require customers to provide their email address when calling customer service.
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B
Create an in-store SMS campaign that offers a discount for opting in.
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C
Have customers opt in to email before they can shop online.
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D
Ask for an email address when a customer makes a purchase in-store.
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Question 29
Multiple choice
A marketing team has enabled Approvals in the Classic Editor to prevent sending of emails that have NOT been reviewed by members of their team. When setting up a deployment to a test List, the marketer notices her email is NOT available for selection. In which three send processes should an email have an "Approved" status prior to send? Choose 3 answers
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A
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B
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C
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D
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E
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Question 30
Multiple choice
What is a true statement about Subscriber Key? (Choose 3)
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A
Subscriber Key allows an email address to appear multiple times in a list or All Subscribers when populated with a value other than an email address
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B
Subscriber Key is mapped to a field in a sendable data extension when defining a Send Relationship
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C
Subscriber Key and Primary Key are interchangeable terms
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D
Subscriber Key is a unique identifier for a subscriber, and can be populated with an email address or another unique value
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E
Subscriber Key determines what update types will be available when importing data
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Question 31
Multiple choice
How do you access the Email Application in the Exact Target IMH? (Choose 2)
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A
Access the Email Application through the Exact Target Marketing Cloud Drop Down.
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B
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C
Click Campaigns and Reports
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D
Click the App Selector in Exact Target.
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Question 32
Multiple choice
Northern Trail Outfitters (NTO) has planned cross-channel marketing efforts based on how a subscriber responds to an email and when they last purchased. NTO is evaluating both Automation, Studio and Journey Builder for its campaigns and are leaning towards Journey Builder due to the available Activities. Which tree standard Canvas Activities are available in Journey Builder? (Choose three.)
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B
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D
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E
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Question 33
Single choice
The email marketing manager at Northern Trail Outfitters would like to build a new audience that will combine unique subscribers who are in their Tent Purchasers data extension and their Tent Browsers data extension. How should this new audience be created?
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A
Create a Filter Activity in Automation Studio to combine the two data extensions.
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B
Build a Group based on a Data Filter to combine the two data extensions.
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C
Export both data extensions and import into a new data extension.
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D
Populate a data extension using an SQL Query Activity in Automation Studio.
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Question 34
Multiple choice
An account has Subscriber Key enabled, and will be providing a unique key for each subscriber from an external system. A marketer wants to create a data extension for sending email campaigns. Which two steps should the marketer take when creating the data extension? Choose 2 answers
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A
Set the Email address column as Primary Key
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B
Relate the Email Address to Subscriber Key
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C
In Properties, check the "Is Sendable" option
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D
Set the column with Subscriber Key as Primary Key
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Question 35
Single choice
A retailer has been gathering email addresses in-store by asking customers to enter their email addresses at checkout to receive promotional emails. Upon sending to these addresses, many bounce because they are not valid. The marketing team would like to implement an acquisition strategy to address this. Which strategy should be used?
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A
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B
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C
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D
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Question 36
Multiple choice
What 3 options are available to create a template in the marketing cloud? (Choose 3)
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A
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B
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C
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D
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Question 37
Multiple choice
When a customer sends to a data extension where are list level unsubscribers recorded? Chose 2
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A
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B
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C
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D
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Question 38
Single choice
A marketer wants to overwrite the data in a data extension on a daily basis using Automation Studio. What can the marketer do to accomplish this task?
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A
Create an Import Activity and execute it manually
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B
Create an Import Activity to use in a workflow in Automation Studio
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C
Create an import using the Import Wizard in the Email Application
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D
Create an import using the Import Wizard in Automation Studio
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Question 39
Multiple choice
A marketer at Northern Trail Outfitters is teaching new associates the essentials of designing emails for the company's subscribers. What is a key component of optimized email design? (Choose 3)
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A
Build email templates with HTML Paste
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B
Ensure the email renders well in mobile apps
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C
Include an unsubscribe button
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D
Segment the email's target audience
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E
Included personalization and dynamic content
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Question 40
Multiple choice
When deploying a send to its customers, a marketing team would like to send to its own team members also. However, the team does not want the team members' open and click behavior to affect the tracking metrics of the send. Which two steps must be completed when creating the data extension to address this need? Choose 2 answers
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A
Mark the "Is Testable" checkbox
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B
Mark the "Is Sendable" checkbox
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C
Define the Send Relationship by email address
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D
Set the Email Address as the Primary Key
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Question 41
Single choice
Northern Trail Outfitters sent three different emails as part of a seasonal campaign and would like to compare the open and click-through rates across the emails. Which feature will enable this?
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A
Include Measures within a Filter
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B
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C
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D
Compare Email Sends on the Tracking page
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Question 42
Single choice
What is triggered automation?
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A
An automation that is triggered based on a schedule that has been defined
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B
An automation that is initiated when a designated value in a data extension is changed
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C
An automation that is initiated when a file is dropped into a designated Enhanced FTP Folder
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D
An automation that triggers an email to be sent based on a user Initiated Email definition
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Question 43
Single choice
Northern Trail Outfitters manually sent an HTML email to subscribers which contains a link to the wrong landing page for a particular campaign. Which option minimizes the impact of this error?
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A
Send another email to the same subscribers containing the correct link.
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B
Update the link in the stored email content and it will be pulled in automatically.
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C
Locate the job under Tracking and update the URL in the Job Links tab.
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D
Have Support recall the email if it has not yet been opened by a subscriber.
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Question 44
Multiple choice
What are some of the acquisition methods to allow for subscribers to opt-in to receiving email? (Choose 3)
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A
Subject line recognition.
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B
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C
During inbound sales call
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D
In-store loyalty programs.
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E
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