Sales and marketing users have similar roles, and use similar record types. However sales uses 3 different fields and marketing has 5, how do you set up processes the most efficiently (something like that)
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A
2 page layouts, 2 record types, 2 profiles
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B
2 page layouts, 1 record type, 2 profiles
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C
1 page layout, 1 record type, 1 profile
-
D
1 page layout, 2 record types, 2 profiles
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Question 2
Multiple choice
Universal Containers needs to update a field on an Account when an Opportunity Stage is changed to Closed Lost. Which two should be used to accomplish this requirement? (Choose two.)
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A
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B
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C
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D
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Universal Containers has deployed custom tabs to Production via change sets, without including the profile settings. What statement is true about the visibility of custom tabs in Enterprise Edition?
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A
Custom tabs are not deployed.
-
B
Custom tabs are default on for all users.
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C
Custom tabs are not hidden for all users.
-
D
Custom tabs are default off for all users.
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Question 4
Multiple choice
Which three are true about converting a tabular, summary, or matrix report to a joined report? (Choose three.)
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A
Cross filters are not supported in joined reports.
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B
The Rows to Display filter is not supported in joined reports.
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C
Joined report blocks are formatted as matrix reports.
-
D
Report formula fields are not supported in joined reports.
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E
Bucket fields are not supported in joined reports.
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Question 5
Multiple choice
Which two of the following are supported actions for the Global Actions Menu? (Choose two.)
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A
Launch a custom Canvas App
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B
Upload a new Chatter File
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C
-
D
Launch a custom Lighting Component
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Question 6
Multiple choice
Universal Containers wants to automate a business process using workflow. They are aware that workflow rules may cause recursive behavior, and as a result certain actions will only cause workflow rules that didn't fire previously to be retriggered. What workflow action might cause this behavior? (Choose two.)
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A
Workflow Field updates with the "Re-evaluate Workflow Rules After Field Change" field selected.
-
B
Workflow Tasks where the "Due Date" field is set to "Rule Trigger Date" minus X Days.
-
C
Workflow Outbound Messages with the "Protected Component" field selected.
-
D
Workflow E-mails containing hard-coded links with Salesforce IDs referencing specific workflow rules.
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Question 7
Multiple choice
Which setting is available to customize Salesforce1 mobile app for branding? Choose 3 answers
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A
Header and search bar color.
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B
The image on loading page
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C
Background color on loading page.
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D
Notification and search icon
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E
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Your company has a Custom Object called Projects with a Lookup relationship to Opportunities. Once an Opportunity is closed won a project needs to be created automatically and assigned to a queue. How would you best accomplish this requirement?
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A
Apex Trigger on Opportunities
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B
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C
Lightning Process Builder
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D
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Universal Containers needs the ability to generate proposal documents. All the data required for a proposal resides in a custom object. What is the recommended solution?
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A
Store a template in the Static Resources and configure the Action Link Template to use it.
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B
Create the HTML template for Proposals and store it in the Public Folder.
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C
Select and install an AppExchange product to meet the Proposal generation needs.
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D
Enable the PDF feature and create a custom Proposal Template based on the Standard Template.
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Question 10
Single choice
Universal Containers needs to send an Outbound Message to an external system when a record has been updated. What is the recommended feature to meet this requirement?
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A
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B
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C
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D
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Question 11
Single choice
Each workflow rule applies to a single object.
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A
-
B
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Question 12
Single choice
You can control access to report folders based on __________.
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A
Permissions, roles, and public groups.
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B
Public groups, organization-wide defaults, and IP restrictions.
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C
Password settings, permissions, and user settings.
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D
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Question 13
Single choice
Universal Containers has a workflow on opportunity that will change the status field to "In Progress" when the Stage field is changed "Negotiation." In addition, there is a validation rule on Status that will prevent the status being set to "In Progress" if the amount of the opportunity is less than $10,000.A user named Frank does not have FLS to see status. When Frank changes opportunities to a stage of "Negotiation" the status is still being changed to "In Progress", why is this occurring?
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A
Workflow rules cannot trigger a validation rule
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B
Workflow rules occur after validation rules and thus override validation rules.
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C
Field Level Security prevents the validation rule from running.
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Question 14
Multiple choice
You should use a Validation rule if __________. (Choose two.)
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A
You want to improve user efficiency by limiting the number of available options in a lookup search dialog.
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B
You are close to the maximum number of lookup filters allowed.
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C
You want to improve user efficiency by automating filters on lookup search dialogs that your users manually set.
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D
You must implement a complex business rule that requires you to use a formula. Formulas can reference fields that basic filter criteria can't reference, such as fields on the parent of the source object. Formulas can also use functions. For example, use ISNEW if the rule should only apply on record creation, or ISCHANGED if the rule should apply when a field changes.
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Question 15
Multiple choice
When changing a fields data type, which scenario can you expect data loss? (Choose two.)
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A
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B
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C
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D
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Question 16
Single choice
Which of these is true about the Lookup Relationship?
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A
Security access of the child record is dependent upon the parent record.
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B
Deleting an object deletes its children.
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C
Roll-up Summary Field can be used to perform basic operations over all children of a parent record.
-
D
Parent is not a required field and may be omitted.
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Question 17
Multiple choice
Universal Containers would like to automatically assign a specific permission set to new users. How can this requirement be met? Choose 2 Answers
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A
Create an approval process on the User object to assign a permission set
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B
Create a flow on the user object to assign a permission set.
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C
Create a lightning process on the user object to launch a flow.
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D
Create a workflow rule on the User object to assign a permission set.
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Question 18
Single choice
What external relationship requires a Salesforce ID in the external data?
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A
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B
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C
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D
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Question 19
Multiple choice
What is a section of the Lightning App Builder Tool? Choose 3 Answers
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A
-
B
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C
Selected Publisher Actions
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D
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E
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Question 20
Multiple choice
What would the proper field type be to allow users to enter multiple paragraphs? (Choose two.)
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A
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B
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C
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D
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E
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Question 21
Single choice
A user has requested a field that counts the number of child records associated with a custom object. These custom objects have a lookup relationship between each other. Which feature would best accomplish this requirement?
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A
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B
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C
Lightning Process Builder
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D
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Correct answerA
ExplanationProcess builder can't count.
Question 22
Single choice
An app builder needs to change the data types of a few custom fields. The app builder is not able to delete and recreate any of the fields, nor modify any Apex code. What data type change will require the app builder to perform additional steps in order to retain existing functionality?
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A
Changing the data type of a field used in lead conversion from number to text.
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B
Changing the data type of a field used as an External ID from number to text.
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C
Changing the data type of a field used in an Apex class from number to text.
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D
Changing the data type of a field used in a report from text to an encrypted field.
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Question 23
Multiple choice
You have created a workflow rule to send an e-mail in your configuration sandbox. For some reason it's not working, what should you double check? (Choose two.)
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A
Look at the system audit trail.
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B
HTML does not work in sandbox, make sure your e-mail has no HTML.
-
C
You have the correct e-mail address.
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D
Check the deliverability settings.
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Question 24
Single choice
What is true regarding the user interface for external object data? Choose 1 answer.
-
A
External object data can be accessed via lists views
-
B
External object data can be accessed via custom tabs
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C
External object data can be accessed via detail pages
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D
Chatter Feeds can be enabled on external object pages
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E
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Question 25
Single choice
Universal Containers wants to test code against a subset of production data that is under 5 GB. Additionally, Universal Containers would like to refresh this sandbox every weekend. What type of sandbox should be used to accomplish this?
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A
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B
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C
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D
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Question 26
Single choice
A custom field contains a feedback score which is on a scale of one to five. End users would like a visual indicator of one to five stars based on the number found in the feedback score custom field. How can this visual indicator be displayed?
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A
Use a custom number field.
-
B
Use a custom image field.
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C
Use a custom formula field.
-
D
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Question 27
Single choice
Custom objects on the "detail" side of a master-detail relationship cannot have sharing rules.
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A
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B
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Correct answerA
ExplanationThe Owner field on the detail object is not available and is automatically set to the owner of its associated master record. Custom objects on the detail side of a master-detail relationship cannot have sharing rules, manual sharing, or queues, as these require the Owner field.
Question 28
Single choice
If a child record in a master-detail relationship is deleted, the parent is deleted.
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A
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B
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Question 29
Multiple choice
At Universal Containers, the VP of Service has requested a visual indicator flag on each case, based on the case priority. High-priority cases should be flagged red, medium-priority should be flagged yellow, and low-priority cases should be flagged green. Which formula would accomplish this requirement? Choose 2 answers
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A
CASE( Priority, "Low", "img/samples/flag_green.gif", "Medium", "img/samples/flag_yellow.gif", "High", "img/samples/flag_red.gif", "/s.gif")
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B
IMAGE( IF(ISPICKVAL(Priority, "Low"), "img/samples/flag_green.gif", IF(ISPICKVAL(Priority, "Medium"), "img/samples/flag_yellow.gif", IF(ISPICKVAL(Priority, "High"), "img/samples/flag_red.gif"))), "Priority Flag")
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C
IF(ISPICKVAL(Priority, "Low"), "img/samples/flag_green.gif", IF(ISPICKVAL(Priority, "Medium"), "img/ samples/flag_yellow.gif", IF(ISPICKVAL(Priority, "High"), "img/samples/flag_red.gif", "/s.gif")))
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D
IMAGE(CASE( Priority, "Low", "img/samples/flag_green.gif", "Medium", "img/samples/flag_yellow.gif", "High", "img/samples/flag_red.gif", "Priority Flag")
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Question 30
Single choice
You can have multiple records with the same external ID.
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A
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B
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Correct answerA
ExplanationExplanation: It is not recommended, as it will defeat the purpose of the external id.
Question 31
Multiple choice
Which two ways can an app builder grant object-level access to users? (Choose two.)
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A
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B
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C
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D
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Question 32
Multiple choice
Which two statements are true when a new full sandbox is created? (Choose two.)
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A
Chatter data will be copied to the sandbox by default.
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B
Default e-mail deliverability is set to system e-mail only.
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C
Usernames will be modified uniquely for that sandbox.
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D
Users' e-mail addresses will not be modified.
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Question 33
Single choice
What is true about Junction objects?
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A
Junction object records are deleted when either associated master record is deleted and placed in the Recycle Bin.
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B
If both associated master records are deleted, the junction object record is deleted permanently and can't be restored.
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C
The first master-detail relationship you create on your junction object becomes the primary relationship.
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D
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Question 34
Multiple choice
What is true about change sets? (Choose two.)
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A
Change sets can only contain modifications you can make through the Setup menu.
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B
They contain data such as records.
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C
Change sets can only be sent between organizations that are affiliated with a production organization.
-
D
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Question 35
Multiple choice
An app builder has been asked to integrate Salesforce with an external web service. The web service must be notified every time an Opportunity is Won. Which two can satisfy this requirement? (Choose two.)
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A
Use a workflow rule and an outbound message.
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B
Write a trigger to use Apex Managed Sharing to grant access with the Process Improvement team.
-
C
Use a process and an outbound message.
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D
Use a process and Apex code.
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Question 36
Single choice
Which type of component CANNOT be added to a Lightning App Builder page?
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A
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B
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C
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D
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Question 37
Single choice
Currently defined picklist values are retained when you change a picklist to a multi-select picklist.
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A
-
B
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Question 38
Multiple choice
When would a developer use upsert and external IDs? (Choose two.)
-
A
To use Web Services API to query for data.
-
B
To migrate customizations from a sandbox to production.
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C
To load related records without knowing Salesforce record IDs.
-
D
To integrate with an external system.
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Question 39
Multiple choice
Which two statements are true about field update actions from workflow rules and approval processes? (Choose two.)
-
A
Field updates are tracked in the History related list of a record regardless of whether or not history tracking is set for those fields.
-
B
Field updates to records based on workflow rules and approval processes do not trigger Validation Rules.
-
C
Field updates are not available on currency fields if the organization uses multi-currency.
-
D
Field updates with "Re-evaluate Workflow Rules" selected can cause a recursive loop if the update field is included in a workflow.
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Question 40
Single choice
An admin is trying to add a custom VF page to the mobile app quick navigation menu but can't. What might be the problem?
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A
The VF page references / fields that the user can't access
-
B
The menu configuration has not been set up correctly for the VF page
-
C
The smart search is not enabled for the VF page
-
D
A tab has not been created for the VF page
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Question 41
Multiple choice
Which three statements are true about converting a Lead? (Choose three.)
-
A
The system automatically maps standard lead fields to standard account, contact, and opportunity fields.
-
B
Administrators may choose whether to enforce validation rules and triggers.
-
C
Multi-select picklist values on Lead records overwrite values on Contact's corresponding field.
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D
Users can convert leads that are associated with an active approval process.
-
E
The Lead's most recent campaign record is automatically applied to the "Primary Campaign Source" field on the opportunity.
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Question 42
Single choice
When an opportunity closes, close all activities related to that opportunity automatically and create a renewal opportunity. Which tool would you use for the following use case?
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A
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B
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C
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D
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Question 43
Single choice
An app builder wants to show Groups as the last navigation menu item in the Salesforce Mobile App. However, the app builder is not able to select Groups as one of the items on the drop-down menu. What could cause this?
-
A
Groups is showing up in the recent section and not in the navigation menu.
-
B
Groups cannot be the last item in the navigation menu.
-
C
Groups is included in the Smart Search items but not on the navigation menu.
-
D
Groups is not included in the selected list for the navigation menu.
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Question 44
Single choice
Which sandbox is used for performance testing?
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A
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B
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C
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D
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Question 45
Single choice
Which of the following can you create safely in a production organization?
-
A
-
B
-
C
Custom Apex Controllers for Visualforce Pages
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D
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Question 46
Multiple choice
The Director of Customer Services wants to know when agents are overwhelmed with high-priority items in the support queue. The Director wants to receive a notification when a new case is open with the status of "New" for more than four business hours. Which two automation processes should be used to accomplish this? (Choose two.)
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A
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B
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C
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D
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Question 47
Single choice
In a master-detail relationship scenario, the fields of the parent object need to be displayed in the related list. How will a developer achieve this design?
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A
-
B
-
C
-
D
Cross-object formula field
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Correct answerD
ExplanationCross-object formulas can reference merge fields from a master ("parent") object if an object is on the detail side of a master-detail relationship. Cross-object formulas also work with lookup relationships. You can reference fields from objects that are up to 10 relationships away.
Question 48
Single choice
A manager wants to calculate the number of days since an account was last contacted through e-mail. What field type should be used to accomplish this?
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A
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B
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C
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D
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Question 49
Single choice
A developer has completed work in the sandbox and is ready to send it to a related org. What deployment tool should be used?
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A
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B
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C
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D
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Question 50
Single choice
An organization wants to create a field to store manager data on the user object. The manager field is a reference to another user record. What type of relationship should be used?
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A
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B
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C
-
D
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Correct answerD
ExplanationHierarchical relationship: This type of relationship is a special lookup relationship available only for the user object. It allows users to use a lookup field to associate one user with another that does not directly or indirectly refer to itself. For example, you can create a custom hierarchical relationship field to store each user's direct manager.
Question 51
Single choice
Before code can be deployed in production, what percentage of test coverage must be achieved?
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A
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B
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C
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D
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Question 52
Multiple choice
Use the data import wizard when __________. (Choose three.)
-
A
You need to load less than 50,000 records.
-
B
The objects you need to import are supported by the wizard.
-
C
You want to schedule regular data loads, such as nightly imports.
-
D
You don't need the import process to be automate.
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Question 53
Multiple choice
Which two rules can be configured for the Opportunity object? (Choose two.)
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A
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B
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C
-
D
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Question 54
Single choice
Workflow rules on custom objects are NOT automatically deleted if the custom object is deleted.
-
A
-
B
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Question 55
Single choice
Which of these is not a method for controlling record-level access?
-
A
Organization-Wide Defaults
-
B
-
C
-
D
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Question 56
Multiple choice
Which three values must be defined when creating a new Opportunity Stage picklist value? (Choose three.)
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A
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B
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C
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D
-
E
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Question 57
Single choice
Which sandbox type allows for the use of a sandbox template?
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A
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B
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C
-
D
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Question 58
Single choice
Universal Containers would like to show different values to different groups of users in a custom picklist field. What should be configured?
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A
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B
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C
-
D
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Question 59
Single choice
Universal Containers has two types of customer support processes: Platinum and Diamond. The app builder created separate record types for each process on the Case object. The customer support team should not be able to create new cases with the Diamond record type. How can this requirement be met?
-
A
Update the profile to remove the Diamond record type from the support team.
-
B
Remove the ability for the support team to create new case records.
-
C
Make the record type hidden to all users and then use sharing rules to share it.
-
D
Update the organization-wide defaults to private.
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Question 60
Multiple choice
Which three statements are true about Master-Detail relationships? (Choose three.)
-
A
Standard objects can be on the detail side of a custom object in a Master-Detail relationship.
-
B
Master-Detail relationships cannot be converted to a look-up relationship.
-
C
Deleting a master record in a Master-Detail relationship deletes all related detail records.
-
D
Master-Detail relationships can convert to a lookup relationship if no roll-up summary fields exist on the master object.
-
E
A Master-Detail relationship cannot be created if the custom object on the detail side already contains data.
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Question 61
Multiple choice
Which three are features of the Custom Button? (Choose three.)
-
A
Custom Button with Javascripts enhance Lightning Experience.
-
B
Custom Button is available for User Object.
-
C
Custom Button display at the top and bottom of a page.
-
D
Custom Button is available for Person Account.
-
E
Custom Button can reference an external app.
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Question 62
Multiple choice
Universal containers wants to provide a different view for its users when they access an Account record in Salesforce1 instead of the standard web version. How can this be accomplished? Choose 2 answers
-
A
By adding a mobile layout and assigning it to a profile.
-
B
By adding quick actions in the publisher section.
-
C
By adding actions in the Salesforce1 action bar section.
-
D
By adding Visualforce page to the mobile cards section
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Question 63
Multiple choice
A new custom object is begin created with a private sharing setting. The business wants to share individual records with specific people or groups of people on a case-by-case basis. Which three options does the business user have to manually share individual records? (Choose three.)
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A
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B
-
C
-
D
-
E
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Question 64
Single choice
You are building a project mgmt app. According to the design given to you, a project must store info regarding the various functional modules under it. Each functional module must store info regarding responsibility assigned to each developer. Info about the responsibility must have info about the due date and status. What could be the most optimal model to achieve this?
-
A
Create a Project object then Modules as a child object. Add Tasks to Modules.
-
B
Create a Project then add Tasks to it. Define Modules as a field on Task.
-
C
Create Project, Module, Responsibility as parent, child and grandchild objects.
-
D
Create Project and Module objects then Responsibility as a junction object.
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Question 65
Single choice
Universal Containers introduces a custom object called Service, which has a lookup to Account. Field enter Service using the Salesforce1 mobile app. Operators create new Service records when viewing Account name which needs to automatically display the current Account. How can this be accomplished?
-
A
Create an action in the Service object and add it to the Account page layout
-
B
Create an action in the Service object and add it to the Service page layout
-
C
Create an action in the Account object and add it to the Service page layout.
-
D
Create an action in the Account object and add it to the Account page layout.
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Question 66
Single choice
The VP of Account Management at Universal Containers has requested that all Contacts' mailing postal codes match the associated account's shipping postal code. How can this be enforced using validation rules?
-
A
Create a validation rule using a Not Equal operator.
-
B
Create a validation rule using a Compare operator.
-
C
Create a validation rule using the DISTANCE() function.
-
D
Create a validation rule using the GEOLOCATION() function.
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Question 67
Single choice
What is the maximum number of master-detail lookup relationships allowable per object?
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A
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B
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C
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D
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Question 68
Single choice
Universal Containers would like to embed a chart of all related Opportunities, by stage, on the Account detail page. What type of report should an app builder create to add to the Account page layout?
-
A
A summary report on the Account object.
-
B
A tabular report on the Account object.
-
C
A summary report on the Opportunity object.
-
D
A tabular report on the Opportunity object.
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Question 69
Multiple choice
What Is true statement regarding roll up summary fields. Select 2.
-
A
Roll up summary fields can only be created on the master of master-detail relationship
-
B
The roll up summary field inherits the field level security of the child object.
-
C
Multi select picklist files can be used in the field column of the field column of roll up summary filters.
-
D
Changes to the value of a roll up summary field can trigger assignment rules to run
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Question 70
Multiple choice
Which of the following are advantages to using Lightning Process Builder over Workflow rules? (Choose two.)
-
A
There are more actions available to you.
-
B
Lightning Process Solutions are bulkified while Workflow rules are not.
-
C
-
D
Solutions may have more than one outcome.
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Question 71
Multiple choice
In Salesforce Classic, which three use cases can be accomplished using a custom link? (Choose three.)
-
A
Navigate to a create a record page with fields pre-populated.
-
B
Navigate to an Apex Trigger to update the current record.
-
C
Navigate to a process to update the current record.
-
D
Navigate to a custom Visual Flow to update the current record.
-
E
Navigate to an external system using data in Salesforce.
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Question 72
Multiple choice
Universal Containers is rolling out a new opportunity review process. Regional managers will need to edit opportunities for their subordinates, but not for other groups. Managers and users should be able to view all opportunities. Which two approaches are recommended to meet their requirement? (Choose two.)
-
A
Set organization-wide defaults to public read/only.
-
B
Create standard role hierarchies
-
C
Set organization-wide defaults to public read/write.
-
D
Create criteria based sharing rules.
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