Free COMMUNITY-CLOUD-CONSULTANT Exam Dumps Preview

Universal Containers needs to build a partner community that supports multiple business units by providing the following abilities:

Each business unit can only collaborate with its partner network. Partners only see Knowledge articles and content specific to their business unit. Some business units allow partners to raise support cases.
Some partners work with multiple business units.

How should a Salesforce Admin meet these requirements?

Universal Containers (UC) wants to collaborate with key members of their strategic Partners on deals and marketing initiatives. Sensitive information needs to be shared with confidence, and major opportunities must be tracked. No other Partners can have visibility to this collaboration. Different UC employees have access to different collaboration efforts.
How should the Administrator meet these requirements?

Select one or more of the following:

Universal Containers is building a Lightning Community. A few Community pages have numerous Lightning Components which are taking longer to display.

Which step should be taken to improve display time performance of the pages?
Select one or more of the following:

Universal Containers (UC) is building a Community to drive channel sales. UC has 2,000 partner accounts.
The high-level capabilities for UC Partners are:

1. Partner users should only see Accounts and Cases that they have access to.
2. A Partner user must be able to create Cases for all Accounts in their account hierarchy, regardless of whether they are a parent or child Account.
3. Partner users must be able to collaborate within the private Groups of which they are members.

What are two ways the Salesforce Admin should fulfill these requirements? (Choose two.)

Universal containers has the following requirements for its partner Community

- Three levels of role hierarchy for its partner users: Account executive, Account manager, and Account
sales rep
- The partner account executive is able to see all of the lead records visible to their team
- The partner account sales rep is unable to see the lead records by other account sales reps, account
managers, or account executives
- Partners want to give some Account sales reps access to Lead records owned by other Account sales
reps for the same partner account.

Which two steps should the Salesforce administrator text to fulfil these requirements?

Universal Containers needs to use their corporate portal to authenticate Community users, allowing users access to the Community after they have successfully logged into the Portal.

What should the Salesforce Admin do in the Communities to support this login requirement?

Universal Containers built a Customer Community on the Customer Service (Napili) Template. They want the global search box to return 10 results instead of 5.

Where should the Salesforce Admin set the number of search results to 10?

Where do you go to do this? You wish to edit the Community Head Markup.

Northern Trail Outfitters launched a Community using the Customer Service template. Community users have requested quick access to the Projects custom object in the Community navigation. The Community user profile has Read access on this object.

Which three actions should a Community Cloud consultant take to fulfil this request?

1. Add a menu item to the Navigation Menu component
2. Define an External URL menu item type pointing to the Project list page
3. Select the list view that appears on the Project landing page
4. Create a web tab for the Project object through Tabs in Setup
5. Define a Salesforce Object menu item type for the Project object

Universal Containers builds a Partner Community for their dealers. They set up the partner account with two roles to represent sales employees and their managers. After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the partner account.

How should the Salesforce Admin fulfil this requirement?

What are three advantages of adjusting the mark-up code on the page <head> in Community Builder? Choose 3 answers

Universal Containers is planning to build a Lightning Community for employees. Employees need to see department-specific content when they first log in to the community. How should the Community Cloud consultant meet this requirement?

Select one or more of the following:

Universal Containers needs to set up a custom domain to create a branded community experience with increased domain security. Which three steps should a Salesforce admin take to meet these requirements? Choose 3 answers

Select one or more of the following:

Your company requires to set up community access for both customers and partners but wish to tailor the content that is shown for each member type and region, how do you architect this solution?

Universal Containers is rapidly expanding its partner network across Latin America and Europe and has received feedback that partner engagement has been hampered by the lack of resources in the partners native languages.

Which three individual steps should a Community Cloud consultant take to provide a better experience for these international partners? Choose 3 answers

Select one or more of the following:

Universal Containers is launching a Community to provide a self-help Channel to their customers and partners. Customers and partners will search for articles, participate in discussions, and raise cases.
Partners will be able to raise cases for their customers, but will NOT need channel sales capabilities.

Which license should a Salesforce Admin use for the partner users?

Universal Containers built a Community on the Customer Service Template. The Salesforce Admin customized a few pages by adding custom-built Lightning components. The Salesforce Admin upgraded the template to the latest version.

What is the status of the custom Lightning components on the page after the upgrade?

The Community adminstrator at Universal Containers has received reports from users about mnot being able to see each other in the People tab. However, users are able to view other's conversations within groups of which they are a part.
Why are users unable to see each other in the People tab?

Select one or more of the following:

The Universal Containers research lab is publishing its latest research into knowledge articles assigned to the data category "Container Best Practices." The community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques."

How should the administrator ensure this happens?

Select one or more of the following:

Universal Containers is setting up their moderation settings on their community. They have developed 7585 keywords to monitor. What is the minimum number of keyword lists needed to accommodate all 7585 keywords?

Select one or more of the following:

What is the first step the Salesforce Admin must complete to set up the partner users?

Universal Containers has a community for their partners. They would like to add a new partner company and grant their users access to the Community.

When architecting a community strategy it is important to consider portal role count limitations.

What is the maximum number of portal roles that can existing in an organization?

Universal Containers has recently launched a Lightning Community for customers and partners. Internal teams have created Knowledge articles about company products and partner onboarding. How should the Community Cloud consultant assign Topics so articles can be found easily on the Community.

Select one or more of the following:

Universal Containers needs to provide Super User Access to a few end users. Their end users are assigned several license types for these Communities: ?Customer Community ?Customer Community Plus ?Employee Community ?Partner Community.

Which two license types allow a Salesforce Admin to provide Super User Access to the end users in this Community? Choose 2 answers

Universal Containers builds a Customer Community on the Customer Service Template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases. They already created a "My Cases" list view.

How should a Salesforce Admin set the record list component properties?

Universal Containers recently launched a Lightning Community. Members can access articles and answer each other's questions. The company wants to make sure that the Community is providing a highly engaging experience for its members. How can the Administrator help measure of the engagement and adoption in the Community on an ongoing basis?

Select one or more of the following:

You wish to share cases created and owned by your community users (Customer Community Plus) with the internal product support team, what is the best way to achieve this?

What is the maximum number of keyword list criteria in Moderation Settings your Salesforce Org (not Community) can have?

Universal Containers has a customer Community in Europe and plans to roll out as separate Community for their US customers. They have separate profiles for the US, Europe, and Asia customers.

How can the Salesforce Admin limit the membership of this new community to US customers?

Select one or more of the following:

Northern Trail Outfitters is planning to launch a Community for their partners. Partner Sales Managers need to view Partner Sales Rep records.

What is the most efficient way for the Salesforce Admin to fulfil this requirement?

Northern Trail Outfitters has released a Customer Service Community for its users and trekking equipment. Users can ask and answer questions in the Community. Customers have asked how to be notified of new questions or information posted in the Community about specific products.

What should the Administrator recommend?

Universal Containers needs to announce their upcoming Annual Conference to all members of their Customer Community.

In which two ways should this be set up? Choose 2 answers.

A Community Admin is planning to add users and wants to send a welcome email for the community.

Which three checks must the Community Admin perform?Choose 3 answers

Universal Containers (UC) recently went live with its new Customer Community. UC has received cases stating that no customers have access to the Community. The customer users have the custom "UC
Customer Community" profile assigned to them.

What is the final step the Administrator should take to ensure user membership to the Community?

A Salesforce Admin at universal Containers notices that a large number of unauthenticated users are accessing Community pages. Their org is on the Salesforce Enterprise Edition.

What is the average number of monthly page views allowed?

Universal Ketchup Containers are ready to start adding Members to their brand new Customer Plus Community.

What steps would an administrator take to do this?

How should a Salesforce Admin fulfil this requirement? Universal Containers needs to enable public access to Community content.

You have created a custom object to list all upcoming company events, including speaker bio's and location and now wish to expose this publicly on your Customer Community.

How are you are able to edit the public access settings? [Select Two]

Universal Containers need to launch a Community within 2 weeks. Everything must be driven by configuration with no custom code or AppExchange components.

The following are the requirements for their Community:

- Branding is limited to the logo and company colour palette.
- Chatter Groups will be used for private product collaboration.
- Users should be able to submit a support case
- Users should be able to view invoice information (external object using Salesforce Connect)
- Users should be able to view order information (saved in the Standard Order object in Salesforce)

Which three requirements can be accomplished with the Customer Service (Napili) Template? Choose 3 answers.

Universal Containers (UC) just went live with a new Customer Community. UC wants to automatically create Community users for related contacts when a new business opportunity is marked as closed won.

Which approach should the Community Cloud consultant recommended to accomplish this?

Select one or more of the following:

A Community Admin is planning to add users and wants to send a welcome email for the community.

Which three checks must the Community Admin perform?

Universal Containers needs to create a Community that meets the following requirements:

- Self-Service Support Community in which customer and partner users are community members.
- Partner Users help Universal Containers by adding of resolving cases for their customers within the
Community.
- Partner Users do NOT need access to Leads, Campaigns, and Opportunity objects.
- Partners use Case Comment and Case Feed to communicate with the Universal Containers team and
customers.

Which license type should a Salesforce Admin use for these Partner Users?

Dartboard Manufacturing International are ready to add their distribution partners to their existing Community.

What steps would an Administration take to do this?

Universal Containers is planning to launch a Community that needs to be accessible from Internet Explorer 9 and the Salesforce Mobile app. Which three Salesforce additions and user license combinations could a Community Cloud consultant use to meet this requirement? Choose 3 answers

Select one or more of the following: