In which module can the HR admin manage the HR email address for incoming HR requests?
Reveal answer details Close answer details
Correct answerD
ServiceNow · CIS-HR
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Single choice
In which module can the HR admin manage the HR email address for incoming HR requests? Reveal answer details Close answer detailsCorrect answerD
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What type of information does the HR Profile contain? Reveal answer details Close answer detailsCorrect answerC
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The customer has a group of developers who will be tasked with making subprod updates to the HR Integrations application. Customer policy states these developers cannot be granted the System Administrator [admin] role. Which of these is the best solution for granting the appropriate access needed to complete development work in the HR application? Reveal answer details Close answer detailsCorrect answerC
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How can fields for a specific HR Service be displayed on the New Case Creation page? Reveal answer details Close answer detailsCorrect answerB
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The HR Admin [sn_hr_core.admin] role allows the user to add members to groups. What additional role is needed for an HR Admin to remove users from groups? Reveal answer details Close answer detailsCorrect answerD
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Scenario: You have an existing ITSM customer who is now implementing HR Enterprise. In UAT, they discovered that they get an error message about a Read operation from the HR scope to the Global scope being denied. You have verified that each Script Include was written correctly. What else must be done to allow the Script Includes to work in the HR application? Reveal answer details Close answer detailsCorrect answerA Explanation References:
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What role is required to access the modules in the HR Integrations application? Reveal answer details Close answer detailsCorrect answerC Explanation References:
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What kind of records do HR Requests create? Reveal answer details Close answer detailsCorrect answerD Explanation References:
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What is configured first if an admin has both the Admin [admin] and HR Admin [sn_hr_core.admin] roles and wants to configure an Access Control Rule for the HR Payroll table? Reveal answer details Close answer detailsCorrect answerA
Multiple choice
What are the functions of a journey template owner? (Choose three.) Reveal answer details Close answer detailsCorrect answersB, C, E
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What kinds of records can be created using HR Service Activities? (Choose two.) Reveal answer details Close answer detailsCorrect answersB, D
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What determines when the HR Chat queue is available? Reveal answer details Close answer detailsCorrect answerD
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How many COEs may be associated with an HR Service? Reveal answer details Close answer detailsCorrect answerB
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What does ServiceNow now call the HR application? Reveal answer details Close answer detailsCorrect answerD Explanation References:
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Which of the following is the key factor in determining the implementation timeline? Reveal answer details Close answer detailsCorrect answerB
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Which Lifecycle Event activity type enables you to manage the dependencies or order of activities within an activity set? Reveal answer details Close answer detailsCorrect answerC
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What method needs to be invoked from MatchingRuleProcessor class? Reveal answer details Close answer detailsCorrect answerA Explanation References:
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The Lifecycle Events [sn_hr_le_case] table is a direct extension of which table? Reveal answer details Close answer detailsCorrect answerC
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What is the minimum role required to view confidential data associated with the HR Profile? Reveal answer details Close answer detailsCorrect answerA
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In the base ServiceNow configuration, when are HR Cases created after a Bulk HR case request is submitted? Reveal answer details Close answer detailsCorrect answerB Explanation The Bulk case creation scheduled job runs to process the HR bulk case submittal. By default, the scheduled job runs every six hours, but is configurable. References:
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When configuring a PDF Document Template, how does the system map form fields to ServiceNow fields? Reveal answer details Close answer detailsCorrect answerA Explanation References:
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Scenario: An existing ITSM customer is now implementing HR Enterprise. As part of the implementation, the Scoped Application Restricted Caller Access [com.glide.scope.access.restricted_caller] plugin was automatically activated. By default, what is the Caller Access field set to? Reveal answer details Close answer detailsCorrect answerC
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Which ServiceNow feature is used to create pulse surveys? Reveal answer details Close answer detailsCorrect answerC
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Which field on the HR Service record defines which HR Catalog Item is associated with the Service? Reveal answer details Close answer detailsCorrect answerD
Multiple choice
What Primary Security aspects are focused on for the HR application? (Choose three.) Reveal answer details Close answer detailsCorrect answersC, E, F
Multiple choice
HR Administrators can configure a personal copy of the HR Case Dashboard using which of the following buttons? (Choose two.) Reveal answer details Close answer detailsCorrect answersA, D |