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CIS-EM Certified Implementation Specialist - Event Mangement

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ServiceNow · CIS-EM

Free CIS-EM Exam Dumps Preview

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Question 1

Single choice

Which attribute within an event needs to be exactly the same to allow for deduplication?

A
Metric Name
B
Message Key
C
Type & Node
D
Description
E
Correlation ID

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Correct answerB

Question 2

Multiple choice

What two key steps must be performed after creating a new connector instance? (Choose two.)

A
Assign a MID Server to the connector
B
Enter credentials for the connector
C
Debug the connector
D
Test the connector
E
Activate the connector

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Correct answersD, E

Question 3

Single choice

What makes all ServiceNow metrics, tasks, services, configuration items, assets, people, locations, and information a single system of record for IT and business processes?

A
ServiceNow is installed within your datacenter providing you complete control
B
All applications are built on the Oracle database standard, providing uniformity across products
C
All applications that are built by ServiceNow utilize the same data model and code base
D
ServiceNow runs on supported Windows servers and is managed through Windows Update
E
A single table houses all data elements within ServiceNow
F
ServiceNow utilizes the AWS MariaDB cloud database structure, providing a single system of record

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Correct answerB

Question 4

Single choice

Which is not a valid method for accessing alert intelligence?

A
In the right-click menu of an alert list, select Open in Workspace
B
By appending/workspace to your instance URL
C
The application navigator Alerts Console menu item
D
The application navigator Alert Intelligence menu item
E
Within an open alert record, click the Open in Workspace button
F
Select the Lists tab in operator workspace

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Correct answerC

Question 5

Single choice

Applying recommended Event Management best practice guidelines, which of the following events should generate an alert?

A
Every event should generate an alert so you have the opportunity to resolve them all.
B
Only events that necessitate action should generate an alert.
C
Only the most critical events on every CI in the CMDB should generate an alert.
D
Every event on every critical CI in the CMDB should generate an alert.

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Correct answerB

Question 6

Single choice

Processing on an event will create a state of error if what value is not set?

A
Node
B
Source
C
Severity
D
Message Key
E
Resource

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Correct answerB

Question 7

Single choice

When sending data from the monitoring source to the additional_info field, what format is supported?

A
XML
B
JSON
C
YAML
D
Comma separated

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Correct answerB

Question 8

Single choice

If a Message Key is not provided, which fields are concatenated to make our own?

A
Source, Type, Node, Resource, Metric Name
B
Source, DNS, Node, Additional info, Metric Name
C
Source, Type, DNS, Additional info, Metric Name
D
Source, Source Instance, Node, Type, Resource

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Correct answerA

Question 9

Single choice

What ServiceNow feature would you configure to process incoming email to create events?

A
Event field mapping
B
Event processing jobs
C
Transforms
D
Event Filler
E
Inbound actions

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Correct answerE

Question 10

Single choice

Which is an invalid state for an alert?

A
Flapping
B
Closed
C
Reopen
D
Processed

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Correct answerD

Question 11

Multiple choice

When setting up a monitoring connector definition PULL the M.0 Server must be validated and have Line of Sight (LoS) to the monitoring system.
This configuration requires what? Choose 4 answers

A
Polling interval for scheduling access to the target system
B
Internal IP address and port for communication with the target System
C
An active and validated MID Server
D
Access credentials la the MID Server system
E
Internal IP address and port for communication with the MID Server system
F
Access credentials lo the monitoring system

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Correct answersA, B, C, F

Question 12

Single choice

A support agent resolves an incident associated with an alert, but the alert does automatically close even though the evt_mgmt.incident_closes_alert property is set appropriately to close the alert.

What is the most likely cause of this issue?

A
The support agent does not have the evt_mgmt_user role.
B
The support agent only has the evt_mgmt_admin role.
C
The support agent has the evt_mgmt_operator role, but not the evt_mgmt_user role.
D
The support agent has the evt_mgmt_user role, but not the evt_mgmt_operator role.

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Correct answerA

Question 13

Multiple choice

What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?

A
The CMDB is a series of tables that contain only key hardware components located in critical paths within your platform that must be managed.
B
The CMDB is a dynamic list that tracks both the CIs within your platform and the relationship between those items.
C
All CIs stored in the CMDB must have an assigned IP address within your infrastructure.
D
A CI is any component within your infrastructure that needs to be managed in order to deliver Services.

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Correct answersB, D

Question 14

Single choice

You have an event that needs to be bound to a non-host CI.

Which attribute needs to be removed from the Transform and Compose tab?

A
Source Instance
B
Metric Name
C
Node
D
Resource

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Correct answerC

Question 15

Single choice

What are the key components that can be managed using Service Operations Workspace integrations Launchpad?

A
Event Connectors, Metric Policies, Log Data Inputs
B
Event Management, Metric Policies. Log Monitoring
C
Event Management, Metric Intelligence, Log Monitoring
D
Event Connectors, Metric Intelligence, Log Data inputs

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Correct answerD

Question 16

Single choice

Given the following Impact settings and Alerts in a three node cluster that makes up the components of a Business Service, what is the overall service health of this Business Service?

A
Critical
B
Error
C
Major
D
Minor
E
Warning
F
Clear

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Correct answerF

Question 17

Single choice

You have an event with a Source of `Trap from Enterprise 111', but the alert created for this event shows a Source of `Oracle EM'.
If you want to change what this is set to, where in the event rule would you do this?

A
Transform and Compose Alert Output lab
B
Event rule info tab
C
CI Binding tab
D
Event Filter tab

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Correct answerB

Question 18

Single choice

Which is the best option to reduce latency issues when receiving events?

A
Verify bucket field in em_event table > 0
B
Verify event_processor_job_count = 2
C
Verify event_processor_job_count = 0
D
Verify event_processor_enable_multi_node = 2

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Correct answerD

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Certified Implementation Specialist - Event Mangement

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