Linda works as a project manager for an IT project. She is getting new developers for completing her project. Which of the following processes is she involved in?
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D
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Correct answerC
ExplanationObtaining the human resources needed to complete the project comes under the Acquire Project Team process, which is a part of Project Human Resource Management Knowledge Area. Project Human Resource Management is one of the nine Knowledge Area groups. It includes the processes that organize and manage the project team. The project team is comprised of the people who have assigned roles and responsibilities for completing the project. Project Human Resource Management is a group of the following processes required to make the most effective use of the people involved with the project. Develop Human Resource Plan Acquire Project Team Develop Project Team Manage Project Team The project management team is a subset of the project team and is responsible for project management activities such as planning, controlling, and closing. This group can be called the core, executive, or leadership team. These processes interact with each other and with the processes in the other Knowledge Areas as well.
A business analyst has been assigned the task of developing a model of the current state of an organization. The business analyst doesn't understand why a current state may be needed. All of the following are good reasons to create a current state model of an organization except for which one?
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A
Analyzing the current state of the organization to look for opportunities for improvement
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B
Assessing the positive and negative risks that may exist within the current state
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C
Validating the solution scope with businesses and technical stakeholders
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D
Assisting stakeholders to understand the current state
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Correct answerB
ExplanationThe process of creating a model of the current state isn't needed to assess the positive and negative risks of the organization. This is not a valid statement, so this is the correct answer to the QUESTION. Answer C is incorrect. Validating the solution scope with businesses and technical stakeholders is a good reason to create a current statement assessment and model. Answer A is incorrect. Analyzing the current state of the organization to look for opportunities for improvement is a valid reason to develop a current state model. Answer D is incorrect. Assisting stakeholders to understand the current state is a valid reason to develop a current state model.
An organization has selected a solution for a business need and the business analyst has elected to use the time boxing/budgeting technique for requirements prioritization. What is the time boxing/budgeting technique?
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A
It's a method to prioritize requirements based on a pre-determined budget and/or a pre-determined deadline.
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B
It's used when there are conflicting requirements that must be resolved quickly and cost efficiently.
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C
It's a method to rank requirements in different boxes based on time, cost, risk, and need.
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D
It's used to determine which requirements can be implemented fastest and for the least amount of cost.
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Correct answerA
ExplanationThe timeboxing/budgeting technique for requirements prioritization allows the business analyst to filter requirements down to meet the amount of funds available and the amount of schedule that may be available. Answer B is incorrect. This isn't a valid definition of the timeboxing/budgeting technique for requirements prioritization. Answer D is incorrect. This isn't a valid definition of the timeboxing/budgeting technique for requirements prioritization. Answer: C is incorrect. This isn't a valid definition of the timeboxing/budgeting technique for requirements prioritization.
You are the business analyst for your organization. Your current project is using a plan-driven approach for the requirements, business analysis, and monitoring. Which one of the following statements best describes the plan-driven approach to business analysis planning and monitoring?
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A
Plan-driven approaches encourage changes that prevent errors and omissions.
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B
Plan-driven approaches typically call for a significant amount of formality and detail.
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C
Plan-driven approaches determine how priorities will be diagnosed for the project solution.
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D
Plan-driven approaches typically have meetings daily to discuss the business analysis requirements process.
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Correct answerB
ExplanationThe plan-driven approach has the most business analysis work at the beginning of the project or during the start of a project phase. This approach has a high amount of formality and detail for all areas of the business analysis duties, requirements gathering, and monitoring. D is incorrect. This statement is not true about the plan-driven approach. Answer: C is incorrect. This statement describes requirements prioritization. A is incorrect. Plan-driven approaches typically discourage change and they work to refine the requirements over time to prevent errors and omissions.
You are the business analyst for a large software development project. There are several issues that must be resolved by certain dates or the problem will prevent the project from advancing. What technique can you use to track problems with the requirements?
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Correct answerC
ExplanationThe technique you'll use is simply problem tracking. This technique allows the business analyst to manage any issues identified within requirements by stakeholders and to ensure that those issues are resolved. Problem tracking allows the business analyst to manage any issues identified within requirements by stakeholders and to ensure that those issues are resolved. It provides an organized approach to tracking, management, and resolution of defects, issues, problems, and risks throughout business analysis activities. Management of issues is important so that they can be resolved in a timely manner to ensure success. Answer D is incorrect. Baselining the requirements does not track problems but creates a standard set of requirements that deliverables may be compared against. Answer A is incorrect. Issue tracking is not a valid business analysis term. Answer B is incorrect. An RTM is a requirements trace matrix which tracks requirements through the solution, not issues.
You are the business analyst for your organization. You are identifying new opportunities to improve upon your existing web services. Management is open to new opportunities as long as the changes do not take more than 60 days to implement. What type of a factor does the 60-day implementation represent?
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Correct answerB
ExplanationA time limit, budget limit, limit on the number of resources, and other organizational restrictions are business constraints. C is incorrect. A technical constraint describes the architectural decisions concerning hardware, software, platforms, and interoperability with the enterprise architecture. D is incorrect. An assumption is something that's believed to be true, but it hasn't yet been proven to be true. A is incorrect. A schedule constraint is tempting, but this is not a valid term for business analysis. Constraints on the time limit are just part of the business constraint.
A business analyst (BA) is planning to elicit requirements. The BA understands the scope of the elicitation and has selected interviewing as an appropriate technique. Which of the following is part of the logistics for these interviews?
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A
Relationships between elicited requirements
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B
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C
Definition of the future state
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D
Participants and their roles
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Correct answerD
ExplanationA key step in preparing for elicitation is to ensure that the logistics of the session or series of sessions are well planned for by considering the following key aspects: The goals of the session. Who are the participants and what are their roles? Scheduled resources including people, rooms, and tools such as flip charts. Locations and communication channels. Techniques that will be used. Languages used by the stakeholders specifically being prepared to understand subject matter terminology and key abbreviations.
An organization has identified a market opportunity that could result in significant business gains. A business analyst (BA) is asked to assist in building the new business model. The BA begins by analyzing the current state. What input is critical to the current state analysis?
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Correct answerA
ExplanationGoals and objectives are statements that describe what the organization intends to achieve or become in the future. They provide the context and direction for the current state analysis and help to identify the gaps and opportunities for improvement. Organizational culture, risks and assumptions, and business needs are also important inputs, but they are not as critical as goals and objectives. References: BABOK Guide v3, page 18 CCBA Mock Test,
Audrey is the business analyst for her organization and she's doing an assessment of the organization's readiness to implement the solution. In her assessment, she's finding that there are conflicting stakeholder groups for and against the proposed solution. Some of the stakeholders have more power over the solution than others. What diagram can Audrey create to visualize the people that are for and against the solution?
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Force field analysis diagram
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D
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Correct answerA
ExplanationA force field analysis diagram shows the opposing forces to the solution and ranks their force, their power over the solution decision. Answer B is incorrect. A tornado diagram is used in sensitivity analysis. It's called a diagram because the bar chart is listed vertically and often looks like a tornado when complete. Answer C is incorrect. A stakeholder matrix can be used in stakeholder management to show concerns, threats, and strategies for managing the stakeholders. Answer D is incorrect. A Pareto chart is a bar chart that ranks problems or categories from largest to smallest. It's often used in quality control to rank categories of defects for improvements.
Question 10
Single choice
Henry is the business analyst for the UUH Organization. Currently Henry is working on several work products as part of the requirements development process. He may need to share these work products with the stakeholders. Which of the following is not an example of a work product?
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A
Interview Questions and notes
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B
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Meeting agendas and minutes
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Requirements documentation
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Correct answerD
ExplanationRequirements documentation is not a work product but a formal document that describes the requirements for the solution scope. Solution scope is a set of capabilities a solution must deliver in order to meet the business need. Answer: C, A, and B are incorrect. These are examples of a work product.
Question 11
Single choice
A business analyst (BA) is creating a business process model (BPM) showing how the organization will handle errors reported on its website. The BA held a workshop with stakeholders about how the process might work. The BA was also given an instruction manual about a similar error-handling situation, but was advised that some minor aspects are not applicable to the new process. How can the BA use the manual?
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Ignore the manual's information when creating the BPM since it is about a different situation
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Identify the discrepancies in process between the manual and the workshop results and resolve these with stakeholders
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C
Create a new version of the manual based on the original
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D
Rely on the manual to create the BPM and ignore the interview results because no single stakeholder has the whole picture of the process
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Correct answerB
ExplanationThe BA should use the manual as a reference point, but not as the sole source of information for creating the BPM. The manual may contain some useful information about the error-handling process, but it may also have some differences or gaps that need to be resolved with the stakeholders. The BA should identify and document these discrepancies and seek clarification or confirmation from the stakeholders before finalizing the BPM. This way, the BA can ensure that the BPM reflects the current and desired state of the process and meets the stakeholder needs and expectations.
Question 12
Single choice
What's the difference between a desired outcome and a solution?
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A
The desired outcome is how the organization will operate in the future; the solution is the method to reach the desired outcome.
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B
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C
The solution is the ideal fulfillment of the business goals; the desired outcome is the financial gain created by the implementation of the solution.
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The desired outcome is what the solution will remove.
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Correct answerA
ExplanationOf all the choices, only this answer properly identifies the desired outcome as how the organization will operate once the solution has been implemented. Answer B is incorrect. Business goals and desired outcomes are not the same. Answer D is incorrect. The solution doesn't remove the desired outcome. Answer C is incorrect. The solution is not always a financial gain so this choice is not valid.
Question 13
Single choice
You are the business analyst for your organization and you've identified a business need. In order to satisfy this business need, you believe that your organization will need to hire three electrical engineers, purchase equipment, and likely provide training to existing resources. What process is being described in this scenario?
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A
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B
Assessment of capability gaps
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D
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Correct answerB
ExplanationThis is an example of assessing the capability gaps within an organization. The additional electricians, training, and procurement of equipment will satisfy the identified gaps. Answer A is incorrect. This isn't a communication need, but an assessment of capabilities and resources that can fill the gaps. Answer: C is incorrect. Resource allocation describes the assignment of resources to activities and the timeframe for the utilization of resource. Answer D is incorrect. This isn't just about resource procurement, as there is training for the existing staff.
Question 14
Single choice
While planning the prioritization approach for an upgrade to a legal property application, the business analyst (BA) needs to check the organization's business policies prior to identifying the stakeholders to participate in the prioritization process. The business policies will help the BA because they:
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provide lessons learned from previous projects that should be incorporated into planning approach for current projects.
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Outline the organizational roles and responsibilities in an effort to define a prioritization approach that involves the correct stakeholders.
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C
describe industry regulations and are used to develop a framework for sound business decision making.
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D
define the limits within which decisions must be made in accordance with contracts, agreement warranties or certifications.
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Correct answerD
ExplanationThe business policies will help the BA because they define the limits within which decisions must be made in accordance with contracts, agreements, warranties, or certifications. This means that the business policies specify the rules or constraints that govern or regulate the decisions or actions of stakeholders or an organization. The business policies can help the BA to identify and prioritize the requirements that are mandatory, essential, or desirable for a solution. The other options are incorrect because: Option A is incorrect because business policies do not provide lessons learned from previous projects that should be incorporated into planning approach for current projects. Lessons learned are insights or knowledge gained from experience or feedback that can be used to improve future performance or outcomes. Lessons learned can help the BA to identify and avoid potential risks or issues in planning approach for current projects. Option B is incorrect because business policies do not outline the organizational roles and responsibilities in an effort to define a prioritization approach that involves the correct stakeholders. Organizational roles and responsibilities are descriptions of the functions or duties that stakeholders or groups perform within an organization. Organizational roles and responsibilities can help the BA to identify and engage the relevant stakeholders in a prioritization approach. Option C is incorrect because business policies do not describe industry regulations and are used to develop a framework for sound business decision making. Industry regulations are standards or rules that are imposed by external authorities or bodies on an industry or sector. Industry regulations can help the BA to ensure compliance and alignment of a solution with legal or ethical requirements.
Question 15
Single choice
A business analyst (BA) is informing stakeholders about the importance of quality when eliciting requirements. What characteristic describes a quality requirement?
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Correct answerB
ExplanationWhen a requirement is considered consistent, it really means that it aligns with the identified needs of the stakeholders. It also means that the requirements do not contradict any other requirements.
Question 16
Single choice
John and Hanna are business analysts in their organization and they are completing the verification activities to check for completeness of the requirements. When should John and Hanna perform these verification activities?
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At each milestone of the requirements analysis process
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B
Once all of the requirements have been gathered
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Iteratively throughout the requirements analysis process
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D
As often as the requirements management plan calls for
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Correct answerC
ExplanationRequirements verification activities are performed iteratively throughout the requirements analysis process. Answer A is incorrect. Requirements verification happens in iterations, not just at milestones (assuming there are milestones in the process). Answer B is incorrect. Verification activities don't happen just at the end of the requirements gathering process, but iteratively throughout the process. Answer D is incorrect. This answer is tempting, but it's not the best answer.
Question 17
Single choice
A business analyst (BA) is working on a project to improve product delivery. The issues arise during the latter stages of the delivery Freecycle and are due to poor communication of the business analysis information from the elicitation phase. As a result, a BA has ensured that the testing and training teams are identified as stakeholders on the RACI Matrix going forward. To which RAG designation should the training and testing teams be added?
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D
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Correct answerD
ExplanationThe BA should add the training and testing teams as Informed in the RACI Matrix going forward. This is because a RACI Matrix is a tool that helps to define and communicate the roles and responsibilities of different stakeholders in relation to various tasks or deliverables in a project. Informed means that the stakeholder needs to be notified of the progress or results of a task or deliverable, but does not need to be consulted or involved in its execution. The training and testing teams need to be informed of the business analysis information from the elicitation phase, but they are not directly responsible, accountable, or consulted for it. The other options are not as suitable or accurate as adding the training and testing teams as Informed in the RACI Matrix. References: BABOK Guide, section 2.5: Plan Business Analysis Governance CCBA Practice Test,
Question 18
Single choice
The business analyst (BA) has completed the verification of a set of requirements, but a change in scope has materialized. Which technique should the BA use to obtain consensus and reach agreement among the stakeholders?
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D
Risk analysis and management
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Correct answerB
ExplanationBusiness rules analysis is used to identify, express, validate, refine, and organize the rules that shape day-to- day business behavior and guide operational business decision making.
Question 19
Single choice
A business analyst (BA) is measuring solution performance of a new system. What should the BA consider to avoid skewed results and an inaccurate conclusion?
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D
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Correct answerD
ExplanationWhen analyzing performance data, business analysts consider the time period when the data was collected to guard against anomalies and skewed trends. A large enough sample size over a sufficient time period will provide an accurate depiction of solution performance on which to make decisions and guard against false signals brought about by incomplete data. Any pronounced and repeated trends, such as a noticeable increase in errors at certain times or a change in process speed when volume is increased, are noted.
Question 20
Single choice
Barry is a project stakeholder that is excited about the deliverable your project wants to create for the organization. He's helpful, provides information, and offers support whenever your project needs it. How would you classify Barry based on this information?
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Correct answerA
ExplanationBarry is considered a positive stakeholder, as he is in favor of the project's success. Negative stakeholders are people that are opposed to your project.
Question 21
Single choice
A business analyst (BA) is working on a project to revise the way a company bills its customers. At the onset of the project, the BA creates the following matrix:
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B
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D
Business capability analysis
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Correct answerA
ExplanationThe matrix that the BA created at the onset of the project to revise the way a company bills its customers is a stakeholder analysis matrix. A stakeholder analysis matrix is a table that shows the characteristics, needs, expectations, and influences of stakeholders. A stakeholder analysis matrix can help to identify and prioritize the relevant stakeholders for a project or a solution. The other options are incorrect because: Option B is incorrect because strategy analysis is not a matrix, but a knowledge area. Strategy analysis is a set of tasks and techniques that are used to understand the current state, define the future state, assess risks, and define change strategy for an organization or a project. Option C is incorrect because root cause analysis is not a matrix, but a technique. Root cause analysis is a technique that is used to identify and address the underlying or fundamental causes of a problem or an opportunity. Option D is incorrect because business capability analysis is not a matrix, but a technique. Business capability analysis is a technique that is used to identify and evaluate the capabilities or skills that enable an organization to achieve its goals or outcomes.
Question 22
Single choice
Which one of the following is not a general technique that a business analyst may use in the requirements verification task?
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A
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B
Acceptance and evaluation criteria definition
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C
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D
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Correct answerC
ExplanationCost-benefits analysis is not a valid technique that a business analyst may use in the requirements verification task. The three techniques for requirements verification are acceptance and evaluation criteria definition, problem tracking, and structured walkthrough. B is incorrect. Acceptance and evaluation criteria definition is a valid technique for requirements verification. D is incorrect. Problem tracking is a valid technique for requirements verification. A is incorrect. Structured walkthrough is a valid technique for requirements verification.
Question 23
Single choice
You are the business analyst for your organization. On your current project you'll be using the change-driven approach for defining requirements and gathering feedback. Which of the following statements best describes the change-driven approach?
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A
The change-driven approach favors defining requirements through experimentation.
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B
The change-driven approach favors defining requirements standardized templates.
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C
The change-driven approach favors defining requirements through team interaction.
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D
The change-driven approach does not define the requirements until after a solution for the problem has been identified.
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Correct answerC
ExplanationThe change-driven approach looks to create business value in short iterations. The downside of this approach, however, is that there is more risk and uncertainty in the overall direction. The change-driven approach relies on team interaction to define requirements and gather feedback on the solution. Answer: B is incorrect. The plan-driven approach relies on standardized templates, not the change-driven approach. Answer A is incorrect. This is not a valid description of the change-driven approach. Answer D is incorrect. Requirements may evolve through the change-driven approach, but they are still identified early in the business analysis work. The requirements must be identified so that the business analysts know what solution would satisfy the requirements.
Question 24
Single choice
A business analyst wants to elicit requirements from a large group of stakeholders. One of her primary goals of this event is to produce a broad set of options for solutions. Which elicitation technique would you recommend for this business analyst?
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A
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B
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C
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D
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Correct answerB
ExplanationBrainstorming is the business analysis solution the business analyst should use to generate a broad set of options. Answer: C is incorrect. Benchmarking compares two comparable businesses, solutions, systems, or other entities for measurement, goal setting, and idea generation. Answer A is incorrect. Business rules analysis defines the rules that govern decisions in an organization and that define, constrain, or enable organizational operations. Answer D is incorrect. Data flow diagrams illustrate how information is input, processed, stored, and output from systems.
Question 25
Single choice
A business analyst (BA) is proposing design options and a number of opportunities are occurring that need to be understood further. One particular opportunity will prevent different stakeholders from performing the same function in distinctly different ways. What type of opportunity is this?
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A
Reduced barriers to entry
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B
improved access to information
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C
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D
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Correct answerC
ExplanationAn opportunity is a situation in which it is possible for an organization to perform more effectively or efficiently, or to better meet the needs and desires of its stakeholders 1. One type of opportunity is increased efficiency, which means reducing the amount of resources, time, or effort required to produce the same or better results 2. In this question, preventing different stakeholders from performing the same function in distinctly different ways can lead to increased efficiency by eliminating duplication, inconsistency, and confusion. References: 1: BABOK Guide v3, Section 3.1 2: Business Efficiency
Question 26
Single choice
By which of the following is the performance of all requirements management and communication activities governed?
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A
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B
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D
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Correct answerA
ExplanationBusiness analysis plans define how requirements and communication should take place. These plans and directives should be based on the requirements of the organization for all business analysis activities. B is incorrect. The business analyst carries out the rules and directives of business analysis plans. D is incorrect. The project sponsor doesn't govern the requirements management and communication needs. C is incorrect. The project manager doesn't govern any business analysis activities.
Question 27
Single choice
A business analyst (BA) is working on a project involving the purchase of a commercial off-the-shelf (COTS) product. All internal risks have been identified and assessed. What is the BA's next course of action?
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A
Review the business objectives
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B
Consult the business case
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C
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D
Perform an environmental scan
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Correct answerC
ExplanationThe BA's next course of action after identifying and assessing the internal risks is to assess the external risks. External risks are the risks that originate from outside the organization or the project, such as market conditions, customer preferences, regulatory changes, supplier issues, competitor actions, etc. These risks can affect the feasibility, viability, and desirability of the COTS product and the project outcomes. The BA should identify, analyze, and prioritize the external risks and plan appropriate responses to mitigate or avoid them. Reviewing the business objectives, consulting the business case, and performing an environmental scan are also important activities, but they are not the immediate next steps after assessing the internal risks.
Question 28
Single choice
You are the business analyst for your organization. You are coaching Tom about the different approaches to business analysis. Which type of business analysis approach has the most business analysis work at the beginning of the project or during the start of a project phase?
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A
Requirements-driven approach
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B
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C
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D
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Correct answerC
ExplanationThe plan-driven approach has the most business analysis work at the beginning of the project or during the start of a project phase. This approach has a high amount of formality and detail for all areas of the business analysis duties, requirements gathering, and monitoring. Answer B is incorrect. Change-driven approach uses short iterations of business analysis tasks throughout the project. Answer A is incorrect. Requirements-driven approach is not a valid business analysis term. Answer D is incorrect. Value-driven approach is not a valid business analysis term.
Question 29
Single choice
You are the business analyst for your organization and you're preparing to elicit requirements from the stakeholders. You've gathered several inputs to help with the elicitation process. Which input(s) will be used to ensure that you understand the type of information that should be elicited from the stakeholders?
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A
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B
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C
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D
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Correct answerC
ExplanationThe business need and the solution scope are the two inputs which help the business analyst understand what should be elicited from the stakeholders. Answer A is incorrect. Stakeholder list, roles, and responsibilities help the business analyst understand from whom the requirements should be elicited. Answer D is incorrect. Stakeholder list, roles, and responsibilities help the business analyst understand from whom the requirements should be elicited. Answer B is incorrect. Risk assessment is a review of the risks in the project and isn't an input to elicitation business analyst tasks.
Question 30
Single choice
A business analyst (BA) is defining constraints for a project. Which of the following is a valid constraint?
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A
"The solution must be implemented in six (6) months."
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B
"The solution must increase sales by 20%."
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C
"The solution must promote workplace safety."
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D
"The solution must reduce support calls by 20%."
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Correct answerA
ExplanationAccording to the BABOK Guide, a constraint is a restriction or limitation on possible solutions 2. Among the four options, only A describes a valid constraint that limits the implementation time of the solution. The other options describe desired outcomes or objectives of the solution, not constraints. Therefore, the correct answer is A. References: BABOK Guide, [CCBA Practice Test]
Question 31
Multiple choice
Which of the following are not appropriate for a plan-driven business analysis approach? Each correct answer represents a complete solution.
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A
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B
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D
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Correct answersA, B, C
ExplanationPlan driven approaches to business analysis practices most often use the formal type of communications. This means the communication of the actual requirements is in writing, and often uses pre-defined forms requiring signatory approvals. All project documentation is normally archived as part of the project history. Face-to-face is an effective communication method, but for plan-driven approaches, formal communication is preferred in regard to requirements. Ad hoc describes the sudden, quick conversations. This is an informal approach to communication and isn't appropriate for a plan-driven business analysis approach.
Question 32
Single choice
The business analyst (BA) assigned to support a legacy system has developed a customer survey to assess its usability. Before distributing the survey, what should the BA do?
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A
Validate the survey with the project sponsor
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B
Observe customer interaction with the system
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C
Review the risk register with the project sponsor
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D
Update the project plan to include the survey
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Correct answerB
ExplanationThe business analyst (BA) should observe customer interaction with the system before distributing the survey to assess its usability. According to the BABOK Guide, observation is "a technique used to elicit information by viewing and understanding activities and their context" 4. By observing the customer interaction with the system, the BA can gain insights into the actual usage, behavior, problems, and preferences of the customers, which can help the BA design a more effective and relevant survey. Validating the survey with the project sponsor, reviewing the risk register with the project sponsor, and updating the project plan to include the survey are important steps, but they should be done after observing the customer interaction with the system. References: 4: BABOK Guide, Version 3, Section 10.24 Observation
Question 33
Single choice
A business analyst (BA) worked with two stakeholders to finalize the access rights related requirements for an internal software application. According to the first stakeholder "Comments, once entered in the application, should be stored for 365 days and should not allow the users to delete". According to the second stakeholder, "The users with super administrator privileges should be able to add/delete/modify every page/section in the entire application." Which characteristic does this pair of requirements fail to meet?
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D
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Correct answerC
ExplanationComplete: Enough to guide further work and at the appropriate level of detail for work to continue. The level of completeness required differs based on perspective or methodology, as well as the point in the life cycle where the requirement is being examined or represented.
Question 34
Single choice
As a business analyst, you must identify activities in your business analysis approach. Which one of the following is useful for identifying activities?
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A
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B
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D
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Correct answerC
ExplanationOne of the best elements available for identifying project activities is a list of deliverables. By understanding what the endeavor is to create, the business analyst can better understand what activities are needed. B is incorrect. BABOK, A Guide to the Business Analysis Body of Knowledge, isn't a valid selection for this QUESTION. A is incorrect. You won't use project management input, other than expert judgment in some instances, to help identify activities. D is incorrect. The work breakdown structure (WBS) isn't a valid input for identifying activities.
Question 35
Single choice
You are the business analyst for your organization and working with the stakeholders to prioritize the requirements. The stakeholders are concerned about the financial impact of the requirements should some of them fail during the implementation. You would like to rank the risk tolerance of the stakeholders based on their comments about the solution and the requirements. The following are the three categories of risk tolerance associated with the stakeholders except for which one?
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A
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B
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D
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Correct answerB
ExplanationMitigation is a risk response that seeks to lower the risk's probability and/or impact. It is not one of the three categories of risk tolerance.
Question 36
Single choice
An organization has invested $750,000 into a technology to help secure, automate, and communicate customer ordering. The solution has worked well for the past six months, but a newer technology has been developed that surpasses the abilities of the current solution and solves many defects and issues the company has with the existing solution. Purchasing the newer solution, however, means that the company will have to discard the solution that's only been in place for the past six months. What term can be assigned to the monies already implemented into the existing solution?
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A
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B
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C
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D
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Correct answerC
ExplanationThe monies that have already been invested in the existing solution are called sunk costs. Sunk costs are the funds that have been "sunk" into the solution and are no longer available. A is incorrect. The opportunity cost is when there are two or more solutions to choose from, but only one can be selected. The opportunity cost is the total amount of the opportunities that cannot be selected. B is incorrect. The cost of nonconformance describes the cost of not conforming to quality, such as lost sales, lost work, defects, and even safety considerations. D is incorrect. It is a ratio to compare the costs of a solution to the benefits received for the costs.
Question 37
Single choice
A business analyst (BA) is in the process of eliciting requirements. It has been determined that not all requirements can be implemented by the project deadline due to complexity. What must the BA do to ensure maximum benefit for the stakeholders?
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A
Ensure users are trained based on requirements
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B
Apply quality control on requirements
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C
Utilize requirements documentation template
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D
Maintain requirements based on priority
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Correct answerD
ExplanationThis is because when the requirements are complex and cannot be implemented by the project deadline, the BA should prioritize the requirements based on their value, urgency, and dependency, and communicate the priority to the project team and the stakeholders. This way, the BA can ensure that the most beneficial requirements are delivered first, and the expectations of the stakeholders are managed. Ensuring users are trained based on requirements (A) is not relevant to the question, as it is a post-implementation activity. Applying quality control on requirements (B) is a good practice, but it does not address the issue of complexity and deadline. Utilizing requirements documentation template ?is not a valid option, as it does not affect the prioritization or implementation of the requirements. References: CCBA Practice Test, CCBA Mock Test
Question 38
Single choice
A business analyst (BA) has completed documenting requirements and to save time, recommends sharing the requirements document with the development team to fast-track development immediately. What issue may arise by doing so?
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A
Stakeholders may refuse the solution.
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B
Requirements metrics may not be measurable.
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C
The BA may significantly impact other aspects of the project timeline.
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D
The business need may change.
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Correct answerB
ExplanationAccording to the BABOK Guide, requirements metrics are used to measure and monitor the quality and performance of requirements throughout the project life cycle 3. Requirements metrics can include attributes such as completeness, correctness, testability, clarity, consistency, etc 4. If the BA shares the requirements document with the development team without validating and verifying them with the stakeholders, there is a risk that the requirements metrics may not be measurable or meaningful. For example, the requirements may not be complete or correct, or they may not reflect the actual needs of the stakeholders. This can lead to rework, delays, defects, or dissatisfaction with the solution. Therefore, the issue that may arise by doing so is that requirements metrics may not be measurable.
Question 39
Single choice
Mary is the business analyst for your organization. She asks you what the purpose of the assess capability gaps task is. Which of the following is the best response to give Mary?
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A
It identifies the skill gaps in the existing resources.
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B
It identifies the causal factors that are contributing to an effect the solution will solve.
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C
It identifies new capabilities required by the organization to meet the business need.
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D
It describes the ends that the organization wants to improve.
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Correct answerC
ExplanationThe assessment of capability gaps is a business analysis task to identify new capabilities required in order to meet the business need. Answer D is incorrect. This is the definition of the business goal. Answer A is incorrect. This is the definition of a resource skill assessment which may be included as part of the assessment of capability gaps. Answer B is incorrect. This is a description of root cause analysis.
Question 40
Single choice
Jason is creating a business case for his organization and management has asked him to assess the appropriate risks in the business case regarding the solution. Which one of the following risks is not a concern for Jason when defining the business case and associated risks?
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A
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B
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C
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D
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Correct answerB
ExplanationPositive risks are risks that may bring about a positive outcome if the event happens. This is not a concern for Jason in the initial risk assessment in the business case. D is incorrect. Technical risks evaluate whether the chosen technology and suppliers can deliver the required functionality. A is incorrect. Financial risks evaluate whether costs may exceed levels that make the solution viable or potential benefits may disappear. C is incorrect. Organizational risks determine whether the organization will make the changes necessary to benefit from the new solution.
Question 41
Single choice
A business. analyst (BA) is working on a project to implement a commercial off-the-shelf application for tracking customers. In an observation session with a Domain subject matter expert (SMF). the BA notes that the SME keeps separate records for the customers who are also vendors. The BA knows that the new software has a module for vendor management that would integrate the vendor and customer records. Which type of opportunity has the BA identified?
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A
Reduction of duplicate tasks performed by staff
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B
Potential to provide future value supported by the system
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C
Ability to provide greater amount of information to staff
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D
Automation to increase consistency of behavior
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Correct answerA
ExplanationThis answer is correct because keeping separate records for customers who are also vendors is a duplicate task that can be eliminated by using the new software module. This would improve efficiency and accuracy of data. The other options are not opportunities identified by the BA in this scenario. References: BABOK Guide v3, page 15 CCBA Mock Test,
Question 42
Single choice
When a business analyst assists in the planning of the solution implementation, she must always consider the constraints for implementation. Which one of the following cannot be considered as an implementation constraint?
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A
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B
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C
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D
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Correct answerA
ExplanationWeather is not a constraint, but an assumption. Constraints are things that limit the business analyst's options on the implementation of a solution. B is incorrect. Freeze periods are times of the business cycle when no disruptions are allowed, such as in busy production times. C is incorrect. Company policies are the rules that may restrict how and when work may be implemented. D is incorrect. Business cycle timings, like freeze periods, restrict when implementations can happen in the project.
Question 43
Single choice
When an organization is using a change-driven approach to business analysis, how are communications managed?
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A
Communications in a change-driven approach to business analysis focus more on the frequency of communication.
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B
Communications in a change-driven approach are all ad hoc.
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C
Communications in a change-driven approach focus more on formal communications.
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D
Communications in a change-driven approach typically use face-to-face channels.
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Correct answerA
ExplanationCommunications in a change-driven approach to business analysis focus more on the frequency of the communication than an organization using a plan-driven approach. Answer D is incorrect. Face-to-face communication is an excellent communication method, but this does not accurately describe communication in a change-driven business analysis approach. Answer: C is incorrect. Formal communications happen more in a plan-driven business analysis approach. Answer B is incorrect. Ad hoc communications do happen often in a change-driven approach, but not all communications in this environment are ad hoc.
Question 44
Single choice
Complete this statement. are longer-term, ongoing, and qualitative statements of a state or condition that the organization is seeking to establish and maintain.
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A
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B
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C
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D
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Correct answerB
ExplanationOne element of enterprise analysis is the definition of the goals and objectives of the organization. Goals are longer-term, ongoing, and qualitative statements of a state or condition that the organization is seeking to establish and maintain. A is incorrect. Objectives describe the goals, performance indicators, and elements of an endeavor or project. C is incorrect. Requirements are the elements which a solution must describe. D is incorrect. Operations are the ongoing activities that are core and fundamental to the organization.
Question 45
Single choice
The business need is considered to be the most critical step in the business analysis effort. Why is the definition of the business need considered the most critical step?
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A
The business need defines the problem the business analyst is finding a solution for.
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B
The business need defines the solution for the business problem.
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C
The business need takes the longest time and costs most of the business analysis efforts.
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D
The definition of the business need determines future solutions, stakeholders, and approaches.
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Correct answerD
ExplanationThe way the business need is defined directly affects the solutions offered, the stakeholders involved, and the approaches the organization may take to seize the opportunity or solutions. A is incorrect. This is the definition of what the business need is, but it's not the best answer for the QUESTION. B is incorrect. The business need does not define the solution; it shows the need for a solution. C is incorrect. This is not a valid statement about this process of the business analysis effort.
Question 46
Single choice
All of the following are examples of elicitation techniques that are used as part of the business analyst elicitation task except for which one?
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A
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B
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C
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D
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Correct answerC
ExplanationDecomposition describes the process of taking the product or project scope and breaking it down into smaller, more manageable units. Decomposition is not an elicitation technique. Answer A is incorrect. Brainstorming is an elicitation technique that's useful for requirements gathering. Answer B is incorrect. Observation allows the stakeholder to actively or passively observe the work to better understand the requirements of the solution. Answer D is incorrect. Prototyping allows the business analyst and team to create mockups of the deliverable for solution testing and requirements approval.
Question 47
Single choice
During planning, elicitation, and sign off of requirements, the stakeholders felt that their opinions were not heard and information was not frequently shared. What major competency was lacking in this process?
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A
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B
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C
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D
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Correct answerD
ExplanationThe major competency that was lacking in this process was communication. Communication is the ability to exchange information and ideas effectively with a variety of audiences, using various modes and techniques. Communication is essential for planning, eliciting, and signing off requirements, as it ensures that the stakeholders are informed, engaged, and satisfied with the requirements process and deliverables. If the stakeholders felt that their opinions were not heard and information was not frequently shared, it indicates that the communication was poor or ineffective, and it could lead to misunderstandings, conflicts, or missed requirements.
Question 48
Single choice
What does the decomposition of activities and tasks based on the work breakdown structure create for the business analyst?
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A
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B
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C
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D
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Correct answerA
ExplanationActivity List is created by decomposing Work Breakdown Structure into work packages. These work packages are decomposed into activities and further into smaller tasks that result into the documented activity list. D is incorrect. The project management plan defines all of the processes, activities, and work for the project manager, project management team, and the team members. B is incorrect. The business analysis plan isn't a valid answer for the decomposition of the project activities. C is incorrect. The network diagram illustrates the flow of the project activities and is not a simple listing of the activities. The network diagram clearly shows the relationship of activities, predecessor activities, and successor activities.
Question 49
Single choice
A new regulation results in organizations needing to change online contractual wording. A business analyst (BA) has elicited the requirements and documented them in a change control request Where will the BA find out which stakeholder has the authority to approve, deny, or defer the change request?
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A
Information management approach
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B
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C
Business analysis approach
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D
Stakeholder engagement approach
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Correct answerB
ExplanationThe BA can find out which stakeholder has the authority to approve, deny, or defer the change request from the governance approach. The governance approach defines how decisions are made regarding business analysis activities and deliverables. It specifies who are involved in making decisions, what are their roles and responsibilities, what are the criteria and processes for decision making, and how decisions are communicated and documented. The governance approach can help to identify which stakeholder has decision-making authority over change requests. References: : BABOK Guide v3, Section 2.4
Question 50
Single choice
You are the business analyst for your organization and you're training Marcy, a new business analyst, on how requirements are formed. Which one of the following best describes how requirements are formed?
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A
Stakeholders' needs, wants, and expectations
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B
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C
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D
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Correct answerA
ExplanationRequirements are based on stakeholders' needs, wants, and expectations. This is why it's important to identify stakeholders and requirements gathering processes early in the project to quickly and accurately capture requirements. B is incorrect. This is not a valid answer to the QUESTION as not all requirements gathering are solutions-driven, but could be just a study. D is incorrect. The risk and reward solution is always considered, but requirements are based on stakeholders' needs, wants, and expectations. C is incorrect. The change-driven approach isn't a valid answer for this QUESTION.
Question 51
Single choice
A stakeholder would like to add requirements to an IT project which is in flight. The project manager wants to revisit the traceability repository prior to committing to the addition of any new requests, because it is used for which of the following activities?
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A
Creating test plans and test cases
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B
Approving requirement relationships
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C
Developing documentation for technical support
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D
Supporting change and scope management
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Correct answerD
ExplanationThis is because the traceability repository is a tool that helps the BA to track the relationships and dependencies among the requirements, the solution components, and the stakeholders. By using the traceability repository, the BA can assess the impact of any changes or additions to the requirements, and manage the scope of the project accordingly. Creating test plans and test cases (A) is not the main purpose of the traceability repository, although it can be used to verify the test coverage and quality of the solution. Approving requirement relationships (B) is not a valid activity, as the requirement relationships are established and documented by the BA, not approved. Developing documentation for technical support ? is not related to the traceability repository, as it is a post-implementation activity. References: CCBA Practice Test, CCBA Mock Test
Question 52
Single choice
A business analyst (BA) was asked by the vice president (VP) to evaluate the organization's claims processing capability and recommend improvements. The VP agreed to the BA's recommended solution approach and identified an external vendor to develop the modernized claims processing system. Before contracting with the external vendor, the BA realized that the budget should be approved by the Chief Financial Officer. What was missed by the BA when performing stakeholder analysis?
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A
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B
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C
Decision making authority
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D
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Correct answerD
ExplanationLevel of Power or Influence Understanding the nature of influence and the influence structures and channels within an organization can prove invaluable when seeking to build relationships and trust. Understanding the influence and attitude each stakeholder may have can help develop strategies for obtaining buy-in and collaboration. Business analysts evaluate how much influence is needed to implement a change compared to the amount of influence the key stakeholders can bring. If there is a mismatch between the influence required and the amount of influence the stakeholder has or is perceived to have, business analysts develop risk plans, responses and other strategies that might be needed to obtain the required level of support.
Question 53
Single choice
Stakeholder requirements where approved for a business process reengineering initiative along with the Creation of a | roadmap. Due to market conditions, the product roadmap is modified to move the default process to the next iteration. What should the business analyst (BA) modify in the stakeholder requirements?
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A
Requirement performance measures
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B
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C
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D
Requirement attribute values
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Correct answerD
ExplanationThe BA should modify the requirement attribute values in the stakeholder requirements when the product roadmap is modified. This is because requirement attribute values are information that provide additional details or characteristics of the requirements, such as priority, status, source, owner, etc. Modifying the requirement attribute values can help to reflect the changes in the product roadmap, such as moving the default process to the next iteration, and communicate them to the stakeholders. The other options are not as relevant or necessary as modifying the requirement attribute values. References: BABOK Guide, section 4.2.4: Structure Requirements CCBA Practice Test,
Question 54
Single choice
The business analyst (BA) is preparing for requirements review with a group of stakeholders. The BA must determine how best to model the requirements for the review. Which of the following guidelines and tools will the BA use?
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A
Current state description
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B
Requirements architecture
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C
Methodologies and framework
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D
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Correct answerC
ExplanationThe BA should use methodologies and frameworks as guidelines and tools to determine how best to model the requirements for the review. Methodologies and frameworks are sets of methods, principles, concepts, standards, and practices that provide guidance for performing business analysis activities 4. They can help the BA to select the most appropriate techniques, tools, notations, and formats for modelling and communicating requirements to different stakeholders. Some examples of methodologies and frameworks are agile, waterfall, Scrum, Kanban, UML, BPMN, etc. References: 4: BABOK Guide v3, Section 2.5 : BABOK Guide v3, Section 4.5
Question 55
Single choice
A business analyst (BA) has spent the week conducting work sessions with a project's key stakeholders. Together, they have been reviewing user requirements and high-level design flowcharts to ensure that they have been correctly defined and documented. Which of the following describes the purpose of their work?
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A
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B
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C
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D
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Correct answerC
ExplanationThe purpose of their work is to verify the requirements. This is because verifying requirements is the process of ensuring that the requirements are correctly defined and documented according to the agreed standards and quality criteria. Verifying requirements can involve reviewing user requirements and high-level design flowcharts with the key stakeholders to check for errors, omissions, inconsistencies, or ambiguities. The other options are not as accurate or relevant as verifying requirements.
Question 56
Single choice
A business analyst (BA) was asked to send the requirement details to the project manager (PM), director, vice president (VP), and Chief Information Officer (CIO). The BA shares the complete set of requirements to the PM and director, while creating a summarized version for the VP and CIO. Which aspect of requirement specification and modeling was the BA performing?
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A
Perform stakeholder analysis
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B
Organize requirements categories
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C
Determine approval authority
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D
Implement appropriate level of abstraction
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Correct answerD
ExplanationLevel of abstraction describes the breadth and depth of the information being provided. Representations of information may range from highly conceptual or summarized to very detailed. In determining how much detail each stakeholder may require as the initiative evolves, consideration is given to the needs of the stakeholders, the complexity of what is being explained, and the importance of the change. Rather than present the same information to all stakeholders, business analysts should present information with appropriate breadth and level of detail based on each stakeholder's role. Business analysis information regarding a topic of significant importance or high level of risk is frequently represented in greater detail.
Question 57
Single choice
The Chief Executive Officer (CEO) is concerned about how two client bases are going to be integrated and serviced in the newly formed company after a merger. A project has been initiated to implement a Customer Relationship Management (CRM) system for the new company that will contain the client information from both companies. What must the business analyst (BA) do to address the concerns of the CEO?
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A
Demonstrate the functionality of the new CRM
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B
Reuse requirements models from each company
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C
Ensure all regulatory requirements are documented
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D
Create merged viewpoints of the requirements
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Correct answerD
ExplanationThe BA must create merged viewpoints of the requirements to address the concerns of the CEO. This is because a merged viewpoint is a way of combining the perspectives of different stakeholders into a coherent and consistent set of requirements. A merged viewpoint can help to resolve conflicts, identify gaps, and ensure alignment among the stakeholders. Creating merged viewpoints can also help to integrate and service the two client bases in the newly formed company after a merger. The other options are not sufficient or relevant to address the CEO's concerns. References: BABOK Guide, section 4.3.2: Validate Requirements CCBA Practice Test,
Question 58
Single choice
What do business goals and objectives of enterprise analysis actually describe?
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A
Business goals and objectives describe the increased revenue that the organization is seeking to gain.
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B
Business goals and objectives describe the solution scope that the organization is seeking to accomplish.
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C
Business goals and objectives describe the ends that the organization is seeking to achieve.
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D
Business goals and objectives describe the desired future state of problems.
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Correct answerC
ExplanationBusiness goals and objectives describe the ends that the organization is seeking to achieve. It is the assessment of the desired future state of the organization. Answer B is incorrect. The best answer is that the ends of the solution are defined, not just the solution scope. Answer A is incorrect. Business goals and objectives aren't always focused on increased revenue so this isn't the best choice for the QUESTION. Answer D is incorrect. This answer is close, but it's not the future state of the problems that is defined, but the future state of the organization.
Question 59
Single choice
You are a business analyst for your organization. Your current business analysis endeavor includes working with stakeholders who are located in offices around the world. Because these stakeholders are dispersed, what are likely to increase in this endeavor as opposed to a collocated group of stakeholders?
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A
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B
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C
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D
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Correct answerB
ExplanationOf all these possible choices, the best answer is that communication needs will increase. Because complex projects often involve non-collocated stakeholders, it may be necessary to travel more often, have more teleconferences or video conferences, or take other measures to provide accurate and consistent communications across offices, countries, and time zones. Answer A is incorrect. Face-to-face meetings are often the best type of communication, but this isn't the best choice presented. Answer C is incorrect. Risks do not necessarily increase because the stakeholders are not collocated. Answer D is incorrect. Costs do not necessarily increase in the business analysis approach because of dispersed stakeholders.
Question 60
Single choice
A business analyst has identified four different solutions for a business need. In the light of solution assessment, how many solution assessment iterations should he do?
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A
The business analyst can do multiple assessments, one for each solution or to compare multiple solutions.
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B
There is no limit, but the business analyst should perform the same type of assessments for each solution to be balanced.
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C
The business analyst can do one assessment per solution.
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D
There should only be one solution assessment - four is too many. Some of the solutions are better than others.
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Correct answerA
ExplanationThe best choice is to do at least one assessment or multiple assessments to compare the solutions. D is incorrect. There can be multiple solutions to a business need, so the business analyst may need to perform multiple assessments. C is incorrect. There's not a restriction of just one assessment per solution, as multiple assessments can be completed. B is incorrect. In the assessment, the business analyst may determine that some solutions are better than others and remove one or more possible solutions. The remaining solutions can then have iterations of assessments.
Question 61
Single choice
A business analyst (BA) is supporting an organization in its product launch. The BA wants to identify assumptions about the benefits resulting from the new product. What does identifying assumptions help the BA manage?
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A
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B
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C
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D
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Correct answerD
ExplanationIf an organization is launching an unprecedented product or service, it may be necessary to make assumptions about customer or stakeholder response, as there are no similar previous experiences on which to rely. In other cases, it may be difficult or impossible to prove that a particular problem derives from an identified root cause. Stakeholders may have assumed that certain benefits will result from the implementation of a requirement. These assumptions are identified and defined so that associated risks can be managed.
Question 62
Single choice
Which of the following defines all of the features and functions of the thing, solution, or service the project or organization will create?
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A
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B
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C
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D
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Correct answerD
ExplanationThe product scope defines all of the features and functions of the thing, solution, or service the project or organization will create. Answer: B is incorrect. The project scope defines all of the required work to satisfy the requirements of the project. Answer A is incorrect. The initial high-level listing of requirements in a change-driven approach is also known as requirements envisioning. Answer C is incorrect. Requirements foundation is not a valid term for business analysis.
Question 63
Single choice
A key stakeholder has requested an extensive range of performance measures for a replacement workflow system. A business analyst (BA) has decided to work closely with the stakeholder to validate the performance measures requested. The BA will be ensuring that the performance measures:
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A
are ether qualitative or quantitative measurements, but not both.
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B
align to industry benchmarks gathered for similar solution implementations.
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C
are written in the correct format. using the agreed standards and terminology.
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D
align with other measures within the broader context of the solution.
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Correct answerD
ExplanationThe correct answer is D. The BA will be ensuring that the performance measures align with other measures within the broader context of the solution. This means that the performance measures are consistent with the business goals, objectives, and strategies of the organization and the stakeholders. The performance measures should also be aligned with the expected benefits and outcomes of the solution. This will help to evaluate the effectiveness and efficiency of the solution and its impact on the business value. The other options are incorrect because: Option A is incorrect because performance measures can be both qualitative and quantitative, depending on the nature and scope of the solution and the stakeholder needs. Qualitative measures are based on subjective judgments, opinions, or perceptions, while quantitative measures are based on numerical data, statistics, or calculations. Option B is incorrect because aligning performance measures to industry benchmarks is not a validation technique, but a comparison technique. Industry benchmarks are standards or best practices that can be used to compare or evaluate the performance of a solution against similar solutions in the same domain or sector. However, industry benchmarks may not reflect the specific needs and expectations of the stakeholders or the organization. Option C is incorrect because writing performance measures in the correct format, using the agreed standards and terminology, is not a validation technique, but a documentation technique. The format and language of performance measures should be clear, concise, and consistent, but they do not guarantee that the performance measures are relevant, feasible, or reliable.
Question 64
Single choice
A business analyst (BA) develops a template to document the product feature requirements for an enterprise software solution. Within the template, the BA includes the following additional information: source, priority level, level of complexity, and last modified date. What does the additional information describe?
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A
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B
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C
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D
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Correct answerC
ExplanationThe additional information that the BA included in the template to document the product feature requirements for an enterprise software solution describes requirement attributes. Requirement attributes are characteristics or properties of requirements that provide additional information or context for the requirements. Requirement attributes can help to identify, organize, prioritize, trace, and manage requirements. The other options are incorrect because: Option A is incorrect because requirement analysis is not the additional information that the BA included in the template to document the product feature requirements for an enterprise software solution, but a knowledge area that involves tasks and techniques for structuring, refining, elaborating, and evaluating requirements. Option B is incorrect because requirement traceability is not the additional information that the BA included in the template to document the product feature requirements for an enterprise software solution, but a technique that involves establishing and maintaining relationships among requirements and other related items such as stakeholders, objectives, deliverables, etc. Option D is incorrect because requirement management is not the additional information that the BA included in the template to document the product feature requirements for an enterprise software solution, but a knowledge area that involves tasks and techniques for maintaining and controlling changes to requirements throughout their life cycle.
Question 65
Single choice
You are the business analyst for your organization and you're reviewing a change to your requirements. During this impact analysis, what tool can best help you assess the total impact of a requirement change?
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A
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B
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C
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D
Integrated change control
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Correct answerB
ExplanationTraceability can help a business analyst determine the full impact of a change on requirements. When changes are presented and/or approved, traceability helps the business analyst determine what changes affect other requirements within the set. Answer C is incorrect. A coverage matrix can be used to help facilitate tracing of requirements. Answer A is incorrect. An Implementation SME is a stakeholder, not a tool, who may help link requirements to the solution components. Answer D is incorrect. Integrated change control is a project management activity, not a business analysis tool, so this choice is incorrect.
Question 66
Single choice
The business analyst (BA) has an item logged in the action items register requiring the verification of forthcoming legislation in the next 3 months that might have an impact on the proposed architecture. What should the BA do next?
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A
Transfer the item to the legal department
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B
Determine the performance measures
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C
Assess the impact immediately
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D
Present the item to the project manager
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Correct answerC
ExplanationThe BA should assess the impact of the forthcoming legislation immediately when it is logged in the action items register. This is because assessing the impact of a change is a technique that involves analyzing how a change affects the existing or proposed solution, business processes, stakeholders, or organization. Assessing the impact of the forthcoming legislation immediately can help the BA to identify and mitigate any potential risks or issues that might have an impact on the proposed architecture and plan accordingly. The other options are not as urgent or appropriate as assessing the impact immediately. References: BABOK Guide, section 10.16: Impact Analysis CCBA Practice Test,
Question 67
Single choice
A business analyst (BA) is developing the requirements for an inventory management system. Some current accounting processes are automated but other departments like purchasing, marketing, sales and distribution departments work in isolation and have a manual process. They extensively use spreadsheets to maintain the transactions and at the end of the day the department managers manually verify and reconcile transactions before supplying the information to the accounting department. In order to verify and validate the elicited requirements, the BA will need to prepare a:
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A
single process model on automation for all stakeholders.
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B
database structure in the viewpoint of the selected stakeholders
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C
list of requirements in a spreadsheet for all stakeholders.
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D
set of process models in the viewpoint of the selected stakeholders.
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Correct answerD
ExplanationAccording to the BABOK Guide, a process model is a visual representation of a sequence of activities and the flow of information or materials between them 1. A process model can help the BA verify and validate the elicited requirements by showing how the requirements support the business processes and how they are affected by changes 2. In order to verify and validate the requirements for an inventory management system that involves multiple departments, the BA will need to prepare a set of process models in the viewpoint of the selected stakeholders. This means that the BA will create different process models for different stakeholder groups, such as purchasing, marketing, sales, and distribution, to capture their specific needs, expectations, and perspectives. Therefore, the correct answer is D. References: BABOK Guide
Question 68
Single choice
There are competing needs from the different business areas that will use a new system. The business analyst (BA) sets up a weekly meeting with a structured agenda to review the total effort, cost, business impact and risk of each requirement with the business leads to determine what is included in each release of the solution. What approach has the BA defined?
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A
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B
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C
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D
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Correct answerA
ExplanationThe business analyst (BA) has defined a prioritization approach by setting up a weekly meeting with a structured agenda to review the total effort, cost, business impact and risk of each requirement with the business leads to determine what is included in each release of the solution. According to the BABOK Guide, prioritization is "the process of ranking the value and urgency of business analysis information to determine which information should be considered or acted upon first" . By reviewing the criteria of effort, cost, business impact and risk, the BA can prioritize the requirements based on their relative importance and feasibility for each release. A communication approach, a collaboration approach, and a traceability approach are different aspects of business analysis planning and monitoring, but they are not the same as a prioritization approach. References: : BABOK Guide, Version 3, Section 4.3 Define Solution Scope
Question 69
Single choice
You are the business analyst for your organization and you're creating the requirements package. In this documentation, to what level should you document the requirements for your stakeholders?
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A
All requirements should be clearly defined with technical, business, functional, and non-functional attributes.
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B
All requirements should be defined only to the extent needed to assure understanding by the team.
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C
All requirements should be defined to the extent the organizational process assets demand.
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D
All requirements should be defined in detail to the work package level of WBS.
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Correct answerB
ExplanationWhen creating the requirements package, as in this scenario, it's mandatory that the requirements be defined with enough detail that the team can understand the requirements. Answer D is incorrect. This isn't a valid explanation for the level of detail needed in the requirements package. Answer A is incorrect. Not all requirements need the technical, business, functional, and non-functional requirements. Answer C is incorrect. The organizational process assets won't demand that the requirements be defined to any extent. This isn't a valid answer for this QUESTION.
Question 70
Single choice
You are the business analyst for your organization and preparing to plan the business analysis approach. There are three inputs to the business analysis approach. Which one of the following is not an input to this approach?
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A
Organizational process asset
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B
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C
Enterprise environmental factor
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D
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Correct answerC
ExplanationEnterprise environmental factors are the rules, policies, and procedures that the business analyst must adhere to. These are already established and therefore are not considered to be inputs to this process. The three inputs to the plan business analysis approach are business needs, expert judgment, and organizational process assets.
Question 71
Single choice
The business analyst (BA) has traced the requirements for the interaction between a customer and the new online ordering system. Besides enabling the BA to ensure quality of the requirements to stakeholders, tracing the requirements will also enable the BA to:
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A
show all of the decision points in the business process.
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B
illustrate the relationships between relevant requirements.
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C
capture all users that will be impacted by the project.
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D
detail the inner workings of the system being changed.
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Correct answerB
ExplanationTracing the requirements for the interaction between a customer and the new online ordering system will enable the business analyst (BA) to illustrate the relationships between relevant requirements. According to the BABOK Guide, requirement traceability is "the ability to track the origin and evolution of a requirement and its relationship to other requirements" 3. By tracing the requirements, the BA can show how the requirements are aligned with the business objectives, how they support each other, and how they affect the scope, quality, and risk of the solution. Showing all of the decision points in the business process, capturing all users that will be impacted by the project, and detailing the inner workings of the system being changed are possible outcomes of tracing the requirements, but they are not the primary purpose of the technique. References: 3: BABOK Guide, Version 3, Section 7.6 Trace Requirements
Question 72
Single choice
A business analyst (BA) is reviewing the elicitation results of several workshops in order to decide which technique to use to model the requirements. The elicitation identified user roles needed in a future solution, the functionality needed by each of these roles, and how the desired interaction with the solution should look. Which technique allows the BA to model this type of information?
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A
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B
Roles and permission matrix
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C
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D
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Correct answerC
ExplanationUse cases and scenarios. This technique allows the BA to model the type of information that was elicited from the workshops. Use cases and scenarios are a way of describing the interactions between the user roles and the solution in terms of the functionality and the user interface. Use cases and scenarios capture the requirements from the user perspective and show how the solution will meet the user needs and expectations. The other options are incorrect because: A. Process models. This technique is used to model the flow of activities, events, decisions, and data within a business process. Process models focus on the inputs, outputs, and transformations of a process, rather than the user roles and the solution functionality and interface. B. Roles and permission matrix. This technique is used to model the access rights and privileges of different user roles to the solution features or functions. Roles and permission matrix focus on the security and authorization aspects of the solution, rather than the user interactions and the solution behavior and appearance. D. Sequence diagrams. This technique is used to model the sequence and timing of messages or events between the objects or components of a system. Sequence diagrams focus on the technical and logical aspects of the system, rather than the user roles and the solution functionality and interface.
Question 73
Single choice
Which of the following is used to rate available methodologies against organizational needs?
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A
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B
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C
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D
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Correct answerC
ExplanationDecision analysis is used to rate available methodologies against organizational needs and objectives. Answer D is incorrect. Process modeling is used to define and document the business analysis approach. Answer A is incorrect. Structured walkthrough is used as a means of validating a created, selected, or tailored business analysis approach. Answer B is incorrect. Progressive elaboration describes the process of providing more and more information through incremental details. It is a form of deductive reasoning to go from a very broad set of requirements to the exact details on the requirements.
Question 74
Single choice
You are currently working on creating the activity list for an initiative in your organization. What characteristic must be assigned to each task in your task list?
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A
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B
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C
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D
Roles and responsibilities
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Correct answerC
ExplanationEach task in the task list should have a unique number to identify the specific task and it should have a description of what the task is. Answer B is incorrect. The risk level is not associated with the task list. Answer D is incorrect. Roles and responsibilities are not included directly in the task list. Answer A is incorrect. Procurement needs are not included in the task list.
Question 75
Single choice
A project team needs to maintain the traceability of requirements for a software system. Due to the large number of requirements, which of the following methods should the team use?
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A
Use a requirements management tool
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B
Create a requirements model
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C
Maintain the requirements manually
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D
Develop a database management system
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Correct answerA
ExplanationRequirements traceability is documented and maintained in accordance with the methods identified by the business analysis approach. Requirements management tools can provide significant benefits when there is a need to trace a large number of requirements that may be deemed unmanageable with manual approaches.
Question 76
Single choice
Stakeholders need a financial report that can be published and distributed to multiple end users. They would also like the report to be developed within a specific time frame and within cost. What must the business analyst (BA) do to achieve this goal?
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A
Review the project budget
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B
Revise business requirements
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C
Define solution approaches
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D
Update the project schedule
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Correct answerC
ExplanationThe business analyst (BA) must define solution approaches to achieve the goal of developing a financial report that can be published and distributed to multiple end users within a specific time frame and within cost. According to the BABOK Guide, a solution approach is "a description of the recommended options for delivering value to stakeholders, including the justification for choosing those options over others" 1. By defining solution approaches, the BA can evaluate the feasibility, benefits, risks, and impacts of different options and select the most suitable one for the project. Reviewing the project budget, revising business requirements, and updating the project schedule are important tasks, but they are not sufficient to achieve the goal without defining solution approaches first.
Question 77
Single choice
Two stakeholders are arguing over which model to use for describing requirements. One insists that using an activity diagram is superior while the other prefers a state diagram. How should the business analyst (BA) resolve the conflict?
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A
Explain that the models are complementation to each other
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B
Allow both stakeholders to work on the models independently
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C
Introduce a third model type so that neither stakeholder prevails
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D
Suggest a fusion model that integrates activity and state diagrams
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Question 78
Single choice
You are a Business Analyst for your organization, and you're working with Mary. Mary wants to know what you need to complete the process of planning the business analysis approach if you're already the business analyst for your organization. Why is it important to complete the plan business analysis approach?
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A
This task describes the amount of time needed for the business analysis approach.
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B
This task describes the amount of budget needed for the requirements elicitation.
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C
This task describes how to select an approach for performing business analysis.
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D
This task describes the processes the business analyst will or will not do based on the time and budget available.
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Correct answerC
ExplanationThe plan business analysis approach is required to select an approach that will perform business analysis. This approach helps to find out the following: Which stakeholders need to be involved in the decision? Who will be consulted regarding and informed of the approach? What is the rationale for using it? A is incorrect. This task does not address the schedule for the business analysis duties, just the approach the business analyst will be taking. While the task does describe when the tasks will take place, there's not an actual schedule coordinated at this point. B is incorrect. This task does not address the budget for the business analysis duties, just the approach the business analyst will be taking. D is incorrect. While this answer does address the business analysis approach, it doesn't qualify as there's not a schedule or budget consideration.
Question 79
Single choice
Project work is taking place to evaluate whether a system's requirements can be met via creating internally, purchasing from others, or a combination of the two. What goal is addressed by this analysis?
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A
Developing the project plan
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B
Outlining the change control strategy
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C
Defining the solution approach
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D
Validating the requirements
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Correct answerC
ExplanationThe solution approach is a description of how a need will be addressed by a solution. It includes an analysis of whether to build, buy, or reuse a solution component, or a combination of these options. Developing the project plan, outlining the change control strategy, and validating the requirements are not goals of this analysis. References: BABOK Guide v3, page 30 CCBA Mock Test,
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