How does ServiceNow match inbound email to existing records?
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A
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B
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C
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D
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Correct answerA
ExplanationReferences:
https://developer.servicenow.com/dev.do#!/learn/courses/quebec/app_store_learnv2_flowdesigner_quebec_flow_designer/app_store_learnv2_flowdesigner_quebec_notifications_in_flow_designer/app_store_learnv2_flowdesigner_quebec_inbound_email_and_flows
Which one of the following is true?
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A
A UI Policy's Actions execute before the UI Policy's Scripts
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B
The execution order for a UI Policy's Scripts and Actions is determined at runtime
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C
A UI Policy's Scripts execute before the UI Policy's Actions
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D
A UI Policy's Actions and Scripts execute at the same time
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Correct answerC
ExplanationReferences:
https://community.servicenow.com/community?id=community_question&sys_id=5cf5d3f7db72f784f7fca851ca96199b
Here is the Business Rule script template:  This type of JavaScript function is known as:
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A
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B
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C
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D
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Identify the way(s) an application can respond to an Event generated by the gs.eventQueue() method.
A. Script Action
B. Scheduled Script Execution (Scheduled Job) C. UI Policy
D. Email Notification
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A
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B
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C
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D
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Which one of the following is true for GlideUser (g_user) methods?
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A
Can be used in Client Scripts and UI Policies only
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B
Can be used in Business Rules only
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C
Can be used in Client Scripts, UI Policies, and UI Actions
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D
Can be used in Business Rules, and Scripts Includes
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Correct answerC
ExplanationReferences:
https://developer.servicenow.com/dev.do#!/reference/api/newyork/client/c_GlideUserAPI
Which class is NOT part of the Client side scoped APIs?
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A
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B
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C
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D
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When troubleshooting and debugging notifications, where do you navigate to see if an email was sent m response to an event?
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A
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B
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C
System Logs > Push Notifications
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D
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Which of the following is NOT a way to install an application on a ServiceNow instance?
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A
Install an application from the Application Repository
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B
Select the Copy button on the application record
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C
Download and install an application from the ServiceNow Share web site
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D
Download and install a third-party application from the ServiceNow Store
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When creating an application through the Guided Application Creator, which of the following is NOT an option for creating a table?
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A
Create table from template
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B
Create table from scratch
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C
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D
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Question 10
Multiple choice
Which of the following GlideRecord methods run a query against a database table? (Choose three.)
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A
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B
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C
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D
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E
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Question 11
Single choice
What is the purpose of the Application Picker?
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A
Select an application to run
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B
Select an application as a favorite in the Application Navigator
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C
Choose an application to edit and set the Application Scope
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D
Choose an application to download and install
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Question 12
Multiple choice
Which of the following are true for reports in ServiceNow? (Choose three.)
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A
Any user can see any report shared with them.
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B
Can be a graphical representation of data.
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C
All users can generate reports on any table.
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D
Can be run on demand by authorized users.
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E
Can be scheduled to be run and distributed by email.
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Correct answersA, B, D
ExplanationReferences:
https://docs.servicenow.com/bundle/orlando-performance-analytics-and-reporting/page/use/reporting/task/t_ShareASetting.html
Question 13
Single choice
What are Application Files in a ServiceNow application?
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A
An XML export of an application's table records
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B
CSV files containing data imported into an application
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C
ServiceNow artifacts comprising an application
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D
XML exports of an application's Update Set
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Correct answerD
ExplanationReferences:
https://docs.servicenow.com/bundle/paris-application-development/page/build/applications/concept/c_ApplicationFiles.html
Question 14
Single choice
When crafting a scoped application that contains flow actions, what is the application called?
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A
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B
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C
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D
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Question 15
Single choice
There is a basic strategy when creating a Utils Script Include. Identify the step that does not belong.
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A
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B
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C
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D
Create a prototype object from the new class
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Question 16
Multiple choice
Why would you build a custom app? (Choose two.)
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A
To avoid using a code repository like GitHub or GitLab
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B
To replace ServiceNow base tables
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C
To fulfill a specific use case on internal processes
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D
To create a custom integration for a 3rd party system
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Question 17
Single choice
Which of the following statements is true for the Form Designer? a) To add a field to the form layout, drag the field from the Fields tab to the desired destination on the form. b) To create a new field on a form's table, drag the appropriate data type from the Field Types tab to the form and then configure the new field. c) To remove a field from the form layout, hover over the field to enable the Action buttons, and select the Delete (X) button. d) To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form.
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A
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B
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C
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D
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Question 18
Single choice
Why create Applications in ServiceNow? A. To replace outdated, inadequate, custom business applications and processes
B. To extend service delivery and management to all enterprise departments
C. To allow users full access to all ServiceNow tables, records, and fields
D. To extend the value of ServiceNow
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A
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B
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C
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D
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Question 19
Single choice
Which of the following can be an external data source for a ServiceNow application?
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A
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B
Data provided by a public web service using SOAP or REST
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C
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D
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Question 20
Single choice
What is the Endpoint when configuring a REST Message?
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A
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B
The command to the REST script to stop execution
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C
Tne URI of the data to be accessed, queried, or modified
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D
The provider response indicates there is no data to send back
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Question 21
Single choice
Which one of the following is NOT true for Modules?
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A
Modules open content pages
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B
Access to Modules is controlled with roles
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C
Every Module must be part of an Application Menu
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D
Every Module must be associated with a table
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Correct answerD
ExplanationReferences:
https://community.servicenow.com/community?id=community_question&sys_id=bf40c435db7abf80414eeeb5ca9619b3
Question 22
Single choice
When designing and creating a form what do you create to organize fields on a form?
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A
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B
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C
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D
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Question 23
Single choice
If the Create module field is selected when creating a table, what is the new module's default behavior?
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A
Open an empty form so new records can be created
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B
Open a link to a wiki article with instructions on how to customize the behavior of the new module
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C
Display an empty homepage for the application
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D
Display a list of all records from the table
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