Free BPM-001 Exam Dumps Preview

Question 1

Single choice

Aside from preventative problem solving, what-if analysis focuses on looking at variables within your
process. Ask questions like:

1. A

   What if we extended our banking hours by two hours daily?

2. B

   What if we cut food costs by 20%?

3. C

   Both of the Above

4. D

   None of the Above

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Correct answerC

Question 2

Single choice

Business activity monitoring is a method to measure the health and performance of your process.

1. A

   True

2. B

   False

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Correct answerA

Question 3

Single choice

Which of the following tasks should you not perform with your processes?

1. A

   Ignore them

2. B

   Design them

3. C

   Monitor them

4. D

   Optimize them

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Correct answerA

Question 4

Single choice

On what are KPI's (Key Performance Indicators) based?

1. A

   Process costs

2. B

   Cycle costs

3. C

   Number of involved employees

4. D

   Strategy and business goals

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Correct answerD

Question 5

Single choice

The "D" in the DMAIC model stands for "Decide."

1. A

   True

2. B

   False

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Correct answerB

Question 6

Single choice

When should effective Change Management steps start?

1. A

   In the phase of the introduction of the process

2. B

   After the BPM project

3. C

   With the BPM project initiation

4. D

   When problems occur during the implementation

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Correct answerC

Question 7

Single choice

_______________is the first step of Business Process Improvement model.

1. A

   How to get the Customer

2. B

   Where is the Customer

3. C

   Know the Customer

4. D

   Know the financial status of the Customer

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Correct answerC

Question 8

Single choice

What is the goal of a process simulation?

1. A

   Anticipate process behavior

2. B

   Variation of parameters

3. C

   Calculation of process variables

4. D

   Production of a graphical process model

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Correct answerA

Question 9

Single choice

______________ benefit an organization because they help to build a clear picture of what is expected.

1. A

   Business rules

2. B

   Business ethics

3. C

   Business process

4. D

   Business intelligence

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Correct answerA

Question 10

Multiple choice

Collect Data stage is all about getting the information you need to make the argument for a new process.
This information can be acquired through a variety of methods, such as: (Choose two.)

1. A

   Focus groups

2. B

   Group meetings

3. C

   Interviews

4. D

   Blogs

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Correct answersA, C

Question 11

Single choice

Process mining is a tool that analyzes processes through event logs.

1. A

   True

2. B

   False

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Correct answerA