Free ADX-271 Exam Dumps Preview

The coffee company sells products for coffee shops and consumers. The company is planning to launch a Community and has the following goals:
- Go to market quickly
- Generate online revenue rapidly
- Work with a mobile ready storefront

How should the Community Cloud consultant meet these goals? Select one or more of the following:

How should a Salesforce Admin fulfil this requirement? Universal Containers needs to enable public access to Community content.

A Salesforce Admin needs to add Reputation to the home page in the Customer Service Napili Community. Reputation points and levels have been created.

What should the Salesforce Admin do in Community Builder to accomplish this task? Choose one answer

Universal Containers needs to match the colour scheme of their Customer Service (Napili) Template-based Community with Universal Containers' branding colours.

What is the most efficient way to accomplish this task?

Universal Condiments want to recognize active and respected Community Members with special Community types post on the reputation points that they are acquiring through their interactions within the Community.

What feature is a good fit for Universal Condiments requirement?

How should the Salesforce Admin meet this requirement? Universal Containers creates a Community for their partners. Members of the Community should not be able to participate in discussions with other members. However, users from the same partner should be able to hold discussions amongst themselves.

What features are you able to take advantage of in the Topic Management section of the Community Manager?

You are setting up an Authenticated Community for your Customers many of them speak both English and French how will you ensure the most appropriate language(s) are available to them in your Napili Template Community?

You want to make sure that you drive adoption, monitor engagement, and build a vibrant community.

What should an Administrator do to achieve this?

niversal Containers (UC) wants Lightning Experience enabled employees who have Salesforce user licences to access a Community. The employee profiles have been added to the Community membership.
How should the Community Cloud Consultant educate employees on how to access the Community?
Select one or more of the following:

Universal Containers sets up and publishes a Community.

What three things should a Salesforce Admin do to log into the Community and validate the Community features? Choose 3 answers

Universal Containers is launching a Community to provide a self-help Channel to their customers and

partners. Customers and partners will search for articles, participate in discussions, and raise cases.
Partners will be able to raise cases for their customers, but will NOT need channel sales capabilities.

Which license should a Salesforce Admin use for the partner users?

What moderation capabilities does Salesforce communities provide to automate the process of identifying and replacing words that are offensive or inappropriate for the Community?

Universal Containers has a customer Community in Europe and plans to roll out as separate Community for their US customers. They have separate profiles for the US, Europe, and Asia customers.

How can the Salesforce Admin limit the membership of this new community to US customers? Select one or more of the following:

Universal Containers has recently launched a Lightning Community for customers and partners. Internal teams have created Knowledge articles about company products and partner onboarding. How should the Community Cloud consultant assign Topics so articles can be found easily on the Community.
Select one or more of the following:

Universal Containers uses a third-party billing system for storing invoice records and wants to show these records on its Salesforce Partner Community. What should a Community Cloud consultant suggest as a method of implementation?
Select one or more of the following:

Universal Containers is launching a Community to provide a self-help Channel to their customers and partners. Customers and partners will search for articles, participate in discussions, and raise cases.
Partners will be able to raise cases for their customers, but will NOT need channel sales capabilities.

Which license should a Salesforce Admin use for the partner users?

Universal Containers launches a Partner Community for their resellers who have access to Leads, Opportunities, and Dashboards. Universal Containers has the following requirements to support their partners during the sales cycle: - Universal Containers can engage with partners during the Sales cycle. - Universal Containers can have internal ions NOT visible to partners. - The Channel Manager can bring any Universal Containers employee to the ion. - Universal Containers employees may or may NOT have access to the Partner Community.

How should a Salesforce Admin fulfill those requirements?

Universal Containers creates a Community for their partners. Members of the Community should not be able to participate in discussions with other members. However, users from the same partner should be able to hold discussions amongst themselves.

How should the Salesforce Admin meet this requirement?

What are the two most efficient ways for a Salesforce Admin to accomplish this task? Universal Containers is launching a Community to drive their channel sales. The requirements are as follows:- Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect. This integration does not exist today.- Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce org.- External partner users must be able to configure the quote using the pricing and quoting tool from the Community.- The pricing and quoting tool must support Community users.-
Universal Containers owns licenses for Salesforce Connect.

Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enable multilingual support for their Community.

Where can the Salesforce Admin configure the languages supported by this community?

How is visibility to Articles Types controlled for Community Members?

Universal Containers is experiencing an increase in spam in their Community. The Community Manager needs to put in some pre -moderation rules to be alerted when multiple posts occur from the same user over a short period of time.

What should the Community Manager do to meet this requirement?

Universal Containers needs to create a Navigation link to the company's website inside their Customer Service (Napili) Template-based Community.

Which standard functionality should be used to accomplish this task?

A company uses CMS (Content Management System) to store and manage public content. The VP of Advertising wants to run marketing and advertising campaigns in the Community using that content. How should the Administrator render advertising content in the Community? Select one or more of the following:

It's been a long and exciting week of developing your new Customer Community, so exciting in fact you just removed the Administrator profile from the Selected Community Profiles and can no longer access the Community.

What should you do next?

Universal containers houses their order information in their legacy backend systems. Customers need to see their orders from the back office in their customer-facing Community. - The existing Salesforce org (which hosts the community) has integration with the backend legacy system using Salesforce Connect -
Customer users only need to see their orders in the Community - Orders are currently public read-only -
Customer users need to access fields that are already part of the existing integration

What two things should do Salesforce Admin do to meet these requirements? Choose 2 answers

Universal Containers (UC) recently built a community for its customers. UC stores customer invoices outside of Salesforce. UC wants to allow customers to be able to search for and view the invoices immediately after creation. Which Salesforce feature should the Community Cloud consultant recommend?
Select one or more of the following:

What is the benefit of doing this? You have just enabled Portal User Visibility in Setup > Sharing Settings.

Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enable multilingual support for their Community.

Where can the Salesforce Admin configure the languages supported for this Community?

niversal Containers (UC) is implementing a Customer Community which will have thousands of Accounts with tens of thousands of Community users (Contacts). UC wants to ensure that all Customer Community licensed users are able to access the assets tied to their Accounts. Which action should the Salesforce administrator take when setting up asset sharing to ensure that Community users can see their account assets?
Select one or more of the following:

Northern Trail Outfitters launches a Partner Community using Salesforce tabs and Visualforce.
Opportunities needs to be the selected tab for the Community user.

What should Salesforce Admin do to fulfill this request?

Northern Trail Outfitters has released a Customer Service Community for its users and trekking equipment. Users can ask and answer questions in the Community. Customers have asked how to be notified of new questions or information posted in the Community about specific products.

What should the Administrator recommend?

Your team has drafted and published Knowledge Articles for the Customer Community but they are not visible to external users.

What is one reason why this may be the case?

A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits.

Which three actions should the Salesforce Admin take before the Community launches? Choose 3 answers

Universal Containers needs to create a Support Community with the following requirements: - Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively. - A customer user should be able to see all cases opened for their account, including cases opened by their colleagues. - Customer users must be able to collaborate with all Community users.

What two things should a Salesforce Admin do to accomplish this? Choose 2 answers

You are planning to launch a Customer community and many of your customers are active on Facebook and Twitter.

What are the steps to enable Social Sign on in Salesforce Communities?

Universal Containers wish to set up an easy to configure and maintain App Launcher with Single Sign On Capabilities.

Which Salesforce Community template would you recommended to best achieve this?

A Salesforce ISV partner is creating a Lightning Bolt Solution for a healthcare use case.

What should the Community Cloud consultant use to distribute the Lightning Bolt solution?

What must your enable at the User level to ensure External Users are able to view Knowledge?

Northern Trail Outfitters has a Customer Community for viewing discussions and Knowledge articles. The Customer Support team needs to add custom fields on articles for internal comments and additional references.

What is the most efficient way for the Salesforce Admin to hide the custom fields from customers? Choose one answer

Universal Containers (UC) has a new Customer Community where users can collaborate on Topics through Chatter Groups and Chatter Questions. UC wants to ensure the following:
- Users have quick access to new and recommended discussions and articles
- Users have the ability to contact Universal Containers quickly to help
- Users have visibility into how their activity compares to other users within the Community

Which three lightning components could do Community Cloud consultant recommend placing on the Community homepage? Choose 3 answers Select one or more of the following:

Universal Containers sets up and publishes a Community.

What three things should a Salesforce Admin do to log into the Community and validate the Community features? Choose 3 answers.

Regional Containers have recently launched their Employee Community which is based off Tabs + Visualforce.
As the administrator you have been asked in the team meeting about the best way to access the Community using iOS and Android devices, what do you recommend?