Free 7392X Exam Dumps Preview

What are the four mandatory and optional parameters in a Vector Directory Number (VDN) configuration? (Choose four.)

Refer to the exhibit.

You configured vectors in your New York and Denver locations to use Look Ahead Interflow. You want your New York location to interflow to your Denver location if the Denver split has less than 10 calls in queue. After setting vectors in the exhibit you find that calls are interflowing to Denver.

What would cause calls to interflow to Denver?

Direct Agent calls are not getting counted correctly in the Call Management System (CMS).

What must be administered so that Direct Agent calls are measured properly?

Which three items are needed to configure a hunt group in an Expert Agent Selection (EAS) enabled call center? (Choose three.)

In the call center, to prevent an agent from dialing "off-net" to particular numbers, which action should you take?

Which form displays the total number of Automatic Call Distribution (ACD) agents that can be logged in simultaneously?

Which two statements about Automatic Call Distribution (ACD) with Expert Agent Selection (EAS) disabled are true? (Choose two.)

Which component provides audio support in Avaya Aura?
Call Center Elite?

If an agent has the skills to handle one call:

Call 1, with priority 3 that is queued for 10 minutes with skill level 5
Call 2, with priority 3 that is queued for 15 minutes with skill level 10
Call 3, with priority 5 that is queued for 15 minutes with skill level 15
Call 4, with priority 1 that is queued for 15 minutes with skill level 15 Under the skill level handling preference, which of the calls will the agent handle first?

Refer to the exhibit.

Given the information in the exhibit, what happens to a call if someone calls this vector on Tuesday January 1 at 10:00?