Question 1
Multiple choice
Which two types of distribution algorithm are within a line group? (Choose two.)
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A
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B
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C
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D
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E
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Correct answersB, D
ExplanationReferences: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_0_1/ccmcfg/CUCM_BK_CDF59AFB_00_admin-guide-90/CUCM_BK_CDF59AFB_00_admin-guide_chapter_0100011.html
DRAG DROP Drag and drop the steps from the left into the order to provision mobility users through LDAP on the right. Not all options are used. 
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An engineer needs to deploy the local route group feature to a Cisco UCM server by using the standard local route group. For each device pool, the engineer needs to specify a different PSTN access for emergency calls. What must the engineer do?
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A
Add a new standard local route group. Select a route group as the new standard local route group in Device Pools. Create a route pattern of 911 that points to a route list that contains the new standard local route group.
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B
Create a new local route group name. In Device Pools, select a route group for that new local route group. Create a route pattern of 911 that points to a route list that contains the new local route group.
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C
Set a new local route group name. Select a route group as the new local route group in Device Pools. Create a route pattern of 911 that points to the new local route group.
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D
Add a new standard local route group. Select a route group as the new standard local route group in Device Pools. Create a route pattern of 911 that points to the new standard local route group.
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Question 4
Multiple choice
An administrator is configuring an Intercluster Lookup Service between 10 Cisco UCM clusters. Due to security requirements, certificate-based authentication must be used. Due to the deployment size, the administrator wants to avoid manually exchanging certificates between the clusters. Which two steps must be followed to meet these requirements? (Choose two)
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A
Set all dusters to standalone on the ILS configuration page.
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B
Install multiserver CA-signed Tomcat certificates on all cluster publishers.
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C
Enable password-based authentication in conjunction with certificate-based authentication.
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D
Ensure that the cluster ID for all clusters is the same.
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E
Install multiserver CA-signed CallManager certificates on all cluster publishers.
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Refer to me exhibit.  A user cannot access Extension Mobility even after clicking the services button and selecting EM service. There is nowhere to place the username and password to sign In for this service. What Is the cause of the issue?
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A
IP phone services Extension Mobility does not have the correct service URL configured.
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B
IP phone services Extension Mobility has XML Service Category configured.
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C
The Cisco IP phone has not checked the Extension Mobility checkbox.
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D
The Cisco IP phone is not subscribed to an Extension Mobility service.
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An engineer has two cisco UCM Clusters and wants to integrate them using ILS with TLS certificates. Cluster A (pub and 1 subscriber) will be the hub, and Cluster B (pub and 1 subscriber) will be the spoke. Both Clusters have self-signed certificates. The engineer has exchanged Publisher A and subscriber B Tomcat certificates, but the connection fails. What is the cause of the failure?
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A
The password is incorrect.
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B
Cluster IDs are not unique.
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C
The tomcat certificate from Cluster B must be the publisher.
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D
The engineer needs to exchange the CallManager certificate.
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What are the elements for Device Mobility configuration?
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A
physical location, device pool, and Device Mobility group
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B
device pool, Device Mobility group, and region
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C
physical location. Device Mobility group, and region
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D
device pool, Device Mobility group, and Cisco IP phone
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Correct answerA
ExplanationReferences: https://www.ciscopress.com/articles/article.asp?p=1249228&seqNum=4
Refer to the exhibit.  Users report high delays when calling national numbers in the United States. An engineer analyzes the route patterns in Cisco UCM. What must be done to resolve this issue?
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A
Change the Cisco UCM routing logic to the longest-match algorithm.
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B
Select Allow Overlap Sending for the \+! route pattern.
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C
Mark the \+ [2-9JXX[2-91XXXXXX route pattern with urgent priority.
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D
Set the interdigit timeout service parameter value to 0.
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Question 9
Multiple choice
An administrator deployed a third-party H.323 gateway in a voice environment, but users report call failures when using features like call hold or call transfer. What are two reasons that these features fail? (Choose two.)
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A
The CSS of the transfer initiating line does not contain the partition of the supplementary feature extension (DirectTransfer or MoH Number).
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B
The MTP that is configured for use within the H.323 gateway configuration is configured as a trusted source, but the third-party gateway does not trust the signing root CA certificate of the MTP certificate.
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C
The MTP does not support the negotiated codec, and media renegotiating during the call is not supported.
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D
The Media Resource Group List of the H.323 gateway contains only transcoders and conference bridges but no MTP.
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E
The third-party gateway does not support supplementary features, so Media Termination Point (MTP) must be inserted.
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Question 10
Single choice
An engineer configured extension mobility to allow users to roam between phones while taking their numbers and specific device settings with them. Users are now getting "Error:- XML Error [4| Parse Error" on their phones. Which action will resolve this issue?
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A
Set service provisioning lo internal.
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B
Lower the number of concurrent requests.
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C
Verify that the URL Is correctly configured.
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D
Set service provisioning to default.
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Question 11
Single choice
Users report slrange behaviors when Ihey call external numbers from the company phone system. The company is using Cisco 8865 phones with Cisco UCM connected to a gateway with two T1 circuits. There is no indication of the possible problem, but the connection seems to be established. Which command meets the requirement to capture all the data needed to debug the problem?
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A
debug mgcp media tracelevel critical all
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B
debug mgcp media tracelevel critical verbose
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C
debug mgcp media tracelevel critical
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D
debug mgcp media tracelevel moderate
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Question 12
Single choice
Calls are not working when sent from a Cisco Unified Border Element to a service provider. After investigating the logs, the engineer notes that the Cisco Unified Border Element is sending the extension only. How is the issue addressed in the configuration?
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A
voice class request sip-header diversion
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B
sip-header contact modify
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C
voice class request sip-header modify
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D
request invite sip-header diversion modify
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Question 13
Multiple choice
Cisco SIP IP telephony is implemented on two floors of your company. Afterward, users report intermittent voice issues in calls established between floors. All calls are established, and sometimes they work well, but sometimes there is one-way audio or no audio. You determine that there is a firewall between the floors, and the administrator reports that it is allowing SIP signaling and UDP ports from 20000 to 22000 bidirectionally. What are two possible solutions? (Choose two.)
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A
Go to the SIP profile assigned to these IP phones in Cisco Unified CM and change the range of media ports to 16384-32767
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B
Ask the firewall administrator to change the ports to TCP.
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C
Ask the firewall administrator to change the range of UDP ports to 16384-32767.
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D
Go to the SIP profile assigned to these IP phones in Cisco Unified CM and change the range of media ports to 20000-22000.
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E
Go to System Parameters in Cisco Unified Communications Manager and change the range of media ports to 20000-22000.
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Correct answersA, C
ExplanationReferences: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/port/9_1_1/CUCM_BK_T2CA6EDE_00_tcp-port-usage-guide-91/CUCM_BK_T2CA6EDE_00_tcp-port-usage-guide-91_chapter_01.html
Question 14
Single choice
Phone A calls to phone B, but phone B has Call Forward All set to a PSTN number. The route list responsible for the phone B call to the PSTN has a standard local route group configured. Which route group must be used to send the call to the PSTN?
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A
route group defined in Standard Local Route Group section of Cisco UCM service parameters
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B
route group from the phone B device pool
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C
route group from the phone A device pool
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D
standard local route group defined in the route group configuration
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Question 15
Single choice
An administrator wants to prevent toll fraud on a Cisco Unified Communications Manager Express gateway. Which configuration is recommended?
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A
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B
Enable trusted IP authentication
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C
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D
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Correct answerB
ExplanationTrusted IP authentication restricts incoming VoIP calls to known and trusted IP addresses.
Question 16
Single choice
Refer to the exhibit.   A collaboration engineer is troubleshooting an issue where the PSTN calls of a Cisco UCM IP phone user are not reaching the PSTN gateway. Which action resolves the issue?
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A
Deselect "Block this pattern" on the route pattern.
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B
Change the calling search space of The user's line or device.
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C
Change the "Call Classification" to "OnNet" on the route pattern.
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D
Ensure that the user's phone is assigned to a device pool with the correct local route group settings.
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Question 17
Single choice
Users report that calls to some locations do not work. The phone is calling, the recipient picks up, but it does not connect. These users are in the headquarters and registered to the company Cisco UCM with default values for calling (G.711). The problem locations are smaller remote locations with low bandwidth capacity, so the phones are configured with iLBC. Which command should be used to troubleshoot the issue?
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A
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B
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C
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D
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Question 18
Single choice
An administrator is configuring Cisco Unified Communications Manager to support Extension Mobility for a group of users. Users report that they can log in successfully, but the phone does not apply the expected line appearances. Which configuration element is most likely missing?
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A
The device profile is not associated with the user
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B
The Extension Mobility service is not activated
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C
The phone is not assigned to a device pool
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D
The Extension Mobility URL is incorrect
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Correct answerA
ExplanationFor Extension Mobility to apply line appearances, the device profile must be explicitly associated with the end user account.
Question 19
Single choice
A company is using Cisco Jabber on-premises to make B2B calls on video. The calls are using Cisco Expressway-C and Expressway-E and have been configured in Cisco UCM to be able to call any URI on the internet. The Jabber client also has voice enabled and must be able to call local, regional, and international numbers. Where must Cisco UCM be configured to meet this requirement for URI dialing?
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A
Enter "!#" in the route pattern section tied to a route group and list.
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B
Enter "*" in the SIP route pattern.
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C
Enter "!#" in the SIP route pattern.
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D
Enter ".*" in the route pattern section tied to a route group and list.
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Question 20
Single choice
An engineer is configuring a Cisco UCM solution. The requirements state that some users in one location will receive calls from a number during work hours 09AM to 5PM, and another group will get the calls from the same number outside this defined timeslot. Users will also change the outgoing number when reaching out to customers based on the same time-of-day routing rules. Which feature is needed to allow for this type of configuration?
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A
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B
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C
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D
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Question 21
Single choice
Refer to the exhibit.  During a troubleshooting session, an engineer was presented with this call flow output diagram after a user reported issues with a call via the SIP ITSP to a counterpart. What is occurring with this call flow?
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A
The user is experiencing no-way audio after resuming the call from hold.
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B
The user is experiencing one-way audio after resuming the call from hold.
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C
The user call was terminated due to network issues.
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D
The user call proceeded normally after resuming from hold.
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Question 22
Single choice
Refer to the exhibit.  The Cisco Unified Border Element receives an INVITE matching inbound dial peer 5002. The outbound dial peer supports only iLBC. and a Local Transcoding Interface is allocated. Based on the configuration and SDP from the INVITE message, which codec is chosen by Cisco Unified Border Element for the inbound call leg?
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A
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B
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C
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D
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Question 23
Multiple choice
An administrator is configuring Meet-me conferencing in a Cisco UCM deployment and has created the Meet-me number and ensured that it is in a partition accessible by all devices. Which two additional steps must the administrator perform? (Choose two.) Update the softkey template on all phones to ensure that they contain the Meet-me softkey.
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A
Ensure that conferencing-initiating devices are using a media resource group list that contains at least one Cisco UCM conference bridge.
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B
Enable Meet-me conferencing In enterprise parameters.
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C
Ensure that all devices have G.729 enabled.
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D
Disable Early Media on the SIP profile of all devices that will use Meet-me conferencing.
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Question 24
Single choice
If all patterns below are configured in Cisco Unified Communications Manager which would be used when dialing the pattern "123"?
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A
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B
12X (urgent priority set)
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C
1XX (urgent Priority Set)
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D
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Question 25
Single choice
Where on Cisco Unified Communications Manager do you configure the standard local route group for a group of devices?
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A
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B
Call Routing > Route/Hunt > Local Route Group Names
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C
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D
Call Routing > Emergency Location > Emergency Location (ELIN) Groups
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Correct answerB
ExplanationReferences: https://www.uccollabing.com/configuring-standard-local-route-group-cucm/
Question 26
Single choice
Users report that calls to remote sites fail once bandwidth is exhausted, even though PSTN backup is available. Which feature must be configured to allow automatic PSTN fallback?
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A
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B
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C
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D
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Correct answerC
ExplanationAn AAR calling search space must be configured to enable PSTN fallback when CAC denies calls.
Question 27
Single choice
Refer to the exhibit.  A no-way audio situation was experienced after the calling party on an outbound call placed the call on hold and then resumed from hold. Which action will resolve the issue?
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A
Assign an MTP to the SIP trunk.
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B
Restart the SIP trunk on Cisco UCM.
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C
Upgrade the Cisco Unified Border Element to 15.2.
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D
Upgrade the Cisco Unified Border Element device.
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Question 28
Multiple choice
Refer to the exhibit.  An administrator is troubleshooting why users are not hearing audio when dialing long distance numbers across their Cisco Unified Border Element. The customer's carrier has a requirement that dialing long distance requires an access code to be entered. Looking at the exhibit, what two actions can be taken to correct signaling? (Choose two.)
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A
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B
Enable Early Offer on the Cisco Unified Border Element.
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C
Enable the supplementary-service media-renegotiate command.
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D
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E
Enable Mid-Call Signaling Consumption.
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Question 29
Single choice
Refer to the exhibit.  DN 1003 was the last to ring during the most recent call. Which hunting method ensures that DN 1005 is presented with the next call when the hunt pilot is dialed?
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A
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B
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C
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D
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Question 30
Single choice
In Cisco UCM, which tool is used to check SIP traces?
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A
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B
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C
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D
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Question 31
Multiple choice
An engineer must implement call restriction to toll-free numbers using a class of restriction in a branch Cisco UCME. In which two places is the corlist incoming or cor Incoming command configured? (Choose two.)
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A
"ephone-dn' configuration mode
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B
"voice register global" configuration mode
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C
"telephony-service" configuration mode
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D
"voice register pool" configuration mode
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E
"dial-peer cor custom" configuration mode
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Question 32
Single choice
Refer to the exhibit.  This message is sent to the device being placed on hold for the Music On Hold audio setup. The held party reports receiving dead air rather than music when the call was put on hold. The software Music On Hold server on Cisco UCM is used in this scenario. Assume that the audio leg between the Music On Hold server and the held device uses G.711, and the relevant region relationship is configured for 64 kbps. What is the cause of the issue?
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A
The bandwidth configured for this region relationship is too low and must be increased to 96 kbps or higher.
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B
The device that is placed on hold does not support G.711, and a transcoder could not be allocated for the call.
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C
Cisco UCM is sending a=inactive to the held device.
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D
The Music On Hold server does not support G.711 and a transcoder could not be allocated for the call.
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Question 33
Single choice
An administrator is configuring a SIP trunk to an ITSP. The SIP connection will traverse from a Cisco UCM to the ISTP through a Cisco Unified Border Element. The ITSP has indicated that they require an in-band method for DTMF. Which command on the outbound dial-peer to the ITSP will meet this requirement?
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A
router (config-dial-peer) dtmf-relay sip-notify
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B
router (config-dial-peer) dtmf-relay sip-kpml
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C
router (config-dial-peer) dtmf-relay h245-alphanumeric
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D
router (config-dial-peer) dtmf-relay rtp-nte
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Question 34
Single choice
A customer reports that outbound calls from Cisco UCM to Cisco Unified Border Element are not getting early media. During troubleshooting, the customer finds that Cisco UCM is sending a delayed offer SIP INVITE. Cisco Unified Border Element responds with a 183 Session Progress with SDP message. However, the customer finds that Cisco UCM does not respond to the 183 messages. Which action must the customer perform to resolve the problem?
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A
On Cisco Unified Border Element, configure midcall-signaling passthru.
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B
On Cisco UCM, change the "Early Offer support for voice and video calls" field on the SIP profile that is applied to the SIP trunk to Disabled.
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C
On Cisco Unified Border Element, configure early-offer forced.
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D
On Cisco UCM. change the "SIP ReHXX Options" field on the SIP profile that is applied to the SIP trunk to Send PRACK if 1xx Contains SDP.
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Question 35
Multiple choice
Which two descriptions of the Standard Local Route Group deployment are true? (Choose two.)
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A
can be associated under the route group
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B
can be associated only under the route list
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C
chooses the route group that is configured under the device pool of the calling-party device
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D
chooses the route group that is configured under the device pool of the called-party device
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E
can be assigned directly to the route pattern
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Question 36
Single choice
An engineer is troubleshooting Cisco Device Mobility and find that the phone has roamed to a building that is assigned to a different device pool but has not changed its device pool accordingly. What action resolves the issue?
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A
Set correct Location under Current Device Mobility Settings
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B
Enable SRST under Current Device Mobility Settings
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C
Set the correct subnet under Device Mobility Info.
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D
Set Device CSS under Current Device Mobility Settings.
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Question 37
Single choice
Refer to the exhibit.  A call mode through the Cisco Unified Border Element to pilot 2000 is foiling. What is causing the call to foil?
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A
No codecs are configured on the dial peers
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B
The Cisco Unified Border Element is not receiving a response to its OPTION keepahves.
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C
The destination pattern is incorrect for the dialed number.
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D
VAD was not disabled on the outgoing dial poor.
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Question 38
Single choice
An organization needs a solution to meet these requirements for its Cisco UCM system: Modify calling party numbers for outbound calls. Add a prefix for internal calls. Normalize incoming calls to a consistent format. Apply different patterns for different device pools. Which Cisco UCM feature must be used to accomplish these goals?
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A
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B
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C
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D
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Question 39
Single choice
What is a capability of the gateway-preferred, network-based recording option in Cisco UCM?
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A
It requires SIP trunk and CTI with recording application.
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B
Cisco UCM integrates with recording destination via SIP trunk.
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C
It uses BIB of IP phone to fork audio to the recording destination.
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D
It initiates when the application (recorder) dictates that it must be initiated.
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Question 40
Single choice
An administrator is configuring a new deployment using Cisco Unified CME. The SCCP phones register without any issues, but SIP phones are not registering. Assume that all other configuration is valid. Which code allows SIP phones to register to Cisco UCME?
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A
voice service voip allow-connections sip to h323
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B
voice service voip sip bind media source-interface Vlan100
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C
voice service voip sip bind control source-interface Vlan100
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D
voice service voip sip registrar server expires max 600 min 60
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