A network administrator must ensure that a printer will still be assigned a specific IP address even if all addresses are depleted. Which of the following network configuration concepts is this describing?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerC
ExplanationA DHCP reservation associates a particular device with a specific address so the server repeatedly assigns that address to the device. Because the printer's address is reserved for it, another client cannot consume that assignment when the remaining pool is depleted. A lease is temporary, while an exclusion merely prevents DHCP assignment.
Which of the following controls network traffic based on MAC addresses?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerD
ExplanationA switch learns source MAC addresses and records the ports on which they appear. It then examines the destination MAC address of each Ethernet frame and forwards that frame toward the appropriate port within the local network. This is MAC-based traffic control at Layer 2, unlike a router's primary role of forwarding packets between IP networks.
A technician is troubleshooting a workstation that repeatedly shuts down within ten minutes of being turned on. The technician notices a loud clicking sound coming from inside the case. Which of the following components should the technician check first?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerC
ExplanationThe CPU fan should be checked first because a failed or obstructed fan can make a loud clicking noise and stop cooling the processor. As CPU temperature rises, protective shutdown occurs within minutes to prevent damage. Case intake or exhaust fans affect general airflow, but the repeated rapid shutdown points directly to processor cooling.
Which of the following utilizes specialized ports on a laptop to expand the local connection options?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerB
ExplanationA docking station uses the laptop's docking connection to expose additional local interfaces, such as display, USB, network, and peripheral ports. It is intended to expand connectivity through one attachment point. An NFC adapter or USB dongle adds a narrower function rather than providing a broad set of connections.
A network printer does not release a user's final print job from the queue, but the user's other print jobs successfully printed a few moments before. Other users can print without issues. Which of the following should the user check first to solve the issue?
-
A
If the print job is configured to a tray or manual feed
-
B
If the computer and printer are connected to the same network
-
C
If the print queue is full and will not allow additional jobs
-
D
If the printer has stopped due to empty trays
Reveal answer details
Close answer details
Correct answerA
ExplanationEarlier jobs from the same user printed, and other users can still print, so network connectivity, printer availability, and general queue capacity are functioning. The remaining job may request a specific tray or manual feed that has not been supplied. Checking that job's paper-source configuration addresses why only this job is waiting.
A specialist needs to configure a computer so that it will not boot up using any non-trusted or unsigned external devices that are connected to the computer. Which of the following should the specialist configure?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerB
ExplanationSecure Boot checks boot software against trusted signatures before allowing it to execute. If an attached external device contains unsigned or untrusted startup code, that validation prevents the computer from booting through it. A BIOS password limits configuration access, but it does not itself establish signature-based trust for boot components.
A technician is troubleshooting stylus issues on identical, company-provided tablets. Users can purchase their own accessories. Some users have no issues, but others report that their styluses charge intermittently and die frequently. Which of the following is the most likely cause of this issue?
-
A
Certain cases are causing charging issues.
-
B
The tablets need to be updated.
-
C
Some of the tablets have manufacturing defects.
-
D
The malfunctioning styluses need firmware updates.
Reveal answer details
Close answer details
Correct answerA
ExplanationThe tablets are identical and only some users experience intermittent stylus charging, while users supply their own accessories. That variation points to certain cases interfering with the stylus's charging position, contact, or fit. A common tablet update would affect the shared configuration more broadly, and manufacturing defects do not align as directly with the accessory difference.
A technician purchases a device that connects directly to the rear of a laptop and provides a one-to-one match for every peripheral connection. Which of the following best describes this device?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerD
ExplanationA port replicator reproduces a laptop's peripheral interfaces in a convenient attached unit, providing the described one-to-one match for connections. It lets the user connect displays and other peripherals through the replicator rather than repeatedly using individual laptop ports. A USB hub expands one connection, while a KVM switch shares controls among computers.
A company needs to develop a disaster recovery solution based on virtual machines. Which of the following service models is the most suitable?
-
A
Infrastructure as a Service
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerA
ExplanationInfrastructure as a Service provides configurable computing infrastructure, including the virtual machines needed for this recovery design. The company can prepare replacement virtual systems and use them when the primary environment is unavailable. The other service models focus on applications, platforms, or security rather than VM infrastructure.
Question 10
Single choice
Which of the following can be adjusted to improve wireless network performance when multiple networks are present?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerA
ExplanationChannel width controls how much wireless spectrum a network occupies. Where several networks coexist, reducing the width can decrease channel overlap and interference, improving reliability even though peak throughput may fall. A hidden SSID, MAC filtering, and AES encryption affect visibility or security rather than radio-channel congestion.
Question 11
Single choice
An organization maintains various record types, including health and criminal justice records. Which of the following cloud environments is the organization MOST likely to use to limit the attack surface?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerD
ExplanationA private cloud dedicates its environment to one organization, giving that organization tighter control over who can access the infrastructure and sensitive records. Limiting the environment to organizational use reduces externally shared exposure and therefore narrows the attack surface. This fits health and criminal justice data better than a publicly shared environment.
Question 12
Single choice
A user tries to connect a monitor to a laptop to have an additional screen for work, but both screens show the same content. Which of the following should the user do to resolve the issue?
-
A
Use the Add New Hardware assistant to add the monitor and set up the required settings.
-
B
Purchase a docking station to connect both the laptop and the monitor.
-
C
Configure the Windows tiling feature to display multiple windows.
-
D
Go to the Display settings and configure the external monitor as extended.
Reveal answer details
Close answer details
Correct answerD
ExplanationBoth displays currently showing identical content means the system is using a duplicate or mirror mode. Changing the external monitor to extended mode in Display settings makes it a separate desktop area, allowing different windows on each screen. A dock or hardware assistant is unnecessary because the monitor is already connected and displaying video.
Question 13
Single choice
Which of the following services is used to allocate IP addresses in an enterprise-wide environment?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerD
ExplanationDHCP centrally allocates IP addresses and related network settings to clients as they connect. An enterprise can define address scopes and leases so large numbers of devices receive usable, nonconflicting configurations without manual assignment. DNS resolves names, Syslog collects messages, and Telnet provides remote terminal access rather than address allocation.
Question 14
Single choice
Which of the following display attributes is crucial for reducing motion blur in fast-paced video or gaming content?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerA
ExplanationResponse time measures how quickly a display pixel can change from one state to another. Slow pixel transitions leave remnants of previous frames visible while objects move, producing smearing or ghosting in fast content. A shorter response time completes each transition sooner and therefore reduces motion blur. Refresh rate instead determines how often the panel receives a new frame.
Question 15
Single choice
Which of the following networking hardware devices is primarily used to connect different network segments and forward data based on MAC addresses?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerB
ExplanationA switch connects network segments within a local network and learns source MAC addresses on its ports. It then uses its MAC address table to forward each frame toward the port associated with the destination. A router makes forwarding decisions primarily from IP network information, while a modem converts signaling and a firewall enforces traffic rules.
Question 16
Single choice
The output from a dot matrix printer has become lighter over time. Which of the following should a technician do to fix the issue?
-
A
-
B
-
C
Install a maintenance kit.
-
D
Reveal answer details
Close answer details
Correct answerB
ExplanationA dot matrix printer forms characters by striking pins against an inked ribbon. Gradual fading across otherwise recognizable output indicates that the ribbon's ink supply has been depleted over time. Replacing the ribbon restores the pigment transferred by each impact; alignment and maintenance-kit work would not replenish that ink.
Question 17
Single choice
A company needs to support a 10Gbps throughput. Which of the following is the MINIMUM cable category that could be used?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerC
ExplanationCat 6 is the lowest category listed that can carry 10Gbps Ethernet under its supported distance conditions. Cat 5 and Cat 5e do not provide the requested 10Gbps capability, while Cat 6a also supports it but exceeds the minimum category requested.
Question 18
Single choice
A user reports that a PC occasionally falls to boot. The user reboots the PC. but the performance is degrading. The technician hears a strange, repetitive, ticking noise coming from the PC. Which of the following should the technician do FIRST?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerA
ExplanationRepetitive ticking, degraded performance, and intermittent boot failure strongly indicate a mechanical storage drive approaching complete failure. The first priority is to extract accessible data while the drive still operates. Additional testing or repeated reboots could increase stress and leave less data recoverable if the drive stops entirely.
Question 19
Single choice
The power supply for a user's gaming PC fails. The user installs a new power supply and connects it to the motherboard, GPU, and SSDs, but the computer will not start. What is the most likely cause?
-
A
The computer requires more RAM
-
B
The wattage is insufficient
-
C
The user did not connect the 4-pin CPU connector
-
D
The power supply only works in redundant configurations
Reveal answer details
Close answer details
Correct answerC
ExplanationConnecting the PSU to the motherboard generally includes both the main ATX connector and the separate 4-pin CPU power connector. If the CPU connector is omitted, the processor receives no required power and the system cannot begin startup even though the GPU and storage devices are connected.
Question 20
Single choice
A user arrives at the office and is unable to access the company's network on a smartphone. The user enables Wi-Fi on the smartphone, but it only shows the 5G symbol. Which of the following device settings should the user configure to fix this issue?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerA
ExplanationThe 5G indicator means the smartphone is still using cellular data rather than joining the office Wi-Fi network. Configuring Autoconnect allows the device to connect automatically to the recognized wireless network when it is available. VPN, encryption, and WPS do not control this ongoing automatic connection behavior.
Question 21
Single choice
A company wants to use cloud services with the requirement that data will reside on physical hardware that will not be shared with other companies. Which of the following meets this requirement?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerA
ExplanationDedicated resources reserve physical computing hardware for one customer rather than sharing that hardware with other companies. This directly satisfies the requirement concerning where the data resides. Elasticity concerns capacity changes, SaaS describes delivered software, and a hybrid cloud combines environments without inherently guaranteeing dedicated hardware.
Question 22
Single choice
A technician sets up secure print and configures an NFC device that will authenticate users for access. Which of the following will the NFC device most likely use to authenticate?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerA
ExplanationAn NFC reader can authenticate a user when an issued badge is brought close to it. The badge supplies the credential associated with that user, allowing the secure-print system to verify access before releasing a job. This contactless, proximity-based interaction makes badging the applicable authentication method.
Question 23
Single choice
Which of the following devices is designed specifically to allow multiple network devices to communicate across a single platform?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerC
ExplanationA switch provides a common local network platform with multiple ports for connected devices. It learns which MAC addresses are reachable through each port and forwards frames toward the appropriate destination, allowing those devices to communicate efficiently. A NIC connects one endpoint, while a firewall filters traffic and a router primarily moves packets between networks.
Question 24
Single choice
A user reports that the printouts from a laser printer have lines and smudges on them. The printer is also intermittently misfeeding the paper. Which of the following components should a technician replace to address this issue?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerB
ExplanationThe printer has both output defects and intermittent paper-feeding trouble, indicating that several wear components need service rather than one isolated consumable. A maintenance kit groups replaceable items used in the imaging and paper path, so it can address the combined lines, smudges, and misfeeds. A single fuser or toner cartridge would cover a narrower fault.
Question 25
Single choice
A technician is connecting a hands-free car system via Bluetooth. Which of the following is a security feature that should be used for this task?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerD
ExplanationBluetooth pairing commonly uses a PIN code to confirm that the user intends to connect the phone or device to the hands-free system. Requiring the matching code helps prevent an unrelated nearby device from completing the pairing process. BitLocker, biometrics, and a TPM protect other aspects of a computer rather than this Bluetooth connection.
Question 26
Single choice
A customer reports slow network speeds. Which of the following components is most likely failing?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerB
ExplanationThe NIC is the computer component that sends and receives data over the network connection. A failing NIC can negotiate or transmit poorly, producing reduced network speed even when the rest of the computer operates. CPU, RAM, and HDD faults can slow local processing, but they are not the direct network-interface failure identified here.
Question 27
Single choice
A small office has a wireless network with several access points for roaming laptop use. Users occasionally report that the wireless connection drops or becomes very slow. Users have confirmed that this issue only happens when connected to the office wireless network. Which of the following would MOST likely be the cause?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerB
ExplanationThe problem occurs only on the office wireless network and varies between dropped and very slow connections. Device interference can introduce competing radio-frequency energy, retransmissions, and unstable signal quality around the access points. ISP latency would affect wired users as well, while an Ethernet port issue does not explain a wireless-only pattern.
Question 28
Single choice
Which of the following types of connectors does an IDE hard drive use for power?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerC
ExplanationTraditional IDE hard drives receive power through a four-pin Molex connector from the computer's power supply. The IDE ribbon cable carries data separately, so the drive needs this dedicated power connection. F-type and SC are associated with coaxial and fiber connections, while Lightning is a mobile-device connector rather than an internal hard-drive power plug.
Question 29
Single choice
A technician has noticed that a monitored server is receiving a disk failure notice during startup. When the technician clicks to continue, the machine still seems to startup into Windows but at a much slower speed. The technician looks at the BIOS information and sees the machine utilizes a RAID 5 configuration. Which of the following does the technician MOST likely need to perform?
-
A
Reinstall the HDD drivers.
-
B
-
C
Replace the failed drivers.
-
D
Reveal answer details
Close answer details
Correct answerB
ExplanationRAID 5 can remain operational in a degraded state after one disk fails, but reads and writes may become slower because the missing data must be reconstructed. After addressing the failed disk, rebuilding the RAID restores the array's data and parity across the working drives.
Question 30
Single choice
A user is having an issue with the touch screen on a mobile device. When the user touches the screen, the intended target is not selected. Which of the following would be the BEST action for a technician to take to resolve the issue?
-
A
Calibrate the touch screen.
-
B
-
C
-
D
Update the mobile device.
Reveal answer details
Close answer details
Correct answerA
ExplanationThe touch screen detects contact, but the registered location does not match the target the user intended. Calibration realigns physical touch positions with the display's coordinate system, directly correcting that offset. Replacing the display is unnecessary when the issue is inaccurate touch mapping.
Question 31
Single choice
An organization upgrades all desktops to Windows 11 and must ensure protection from malicious software at startup. Which option should be enabled?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerC
ExplanationSecure Boot verifies that trusted, properly authorized boot components are loaded during system startup. If malicious or altered boot software fails that verification, the startup process blocks it before the operating system runs. A TPM can store cryptographic material, but Secure Boot is the feature that enforces integrity of the boot chain.
Question 32
Single choice
Which of the following is primarily used to connect different networks?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerD
ExplanationA router examines destination IP networks and forwards packets between separate networks according to its routing information. This is the device used to connect a local network to other subnets or a wider network. Hubs repeat local traffic, bridges join network segments at the data-link layer, and controllers manage other devices.
HOTSPOT A technician is diagnosing several device issues reported by employees. INSTRUCTIONS Click on each device to review the issue. Then select the appropriate issue and solution from the drop-down menu. Each option may be used more than once. 
Reveal answer details
Close answer details
Question 34
Single choice
A user has been unable to sync mobile data from a smartphone to the cloud. Upon investigation, the technician notices the user has a large number of applications installed on the smartphone. Which of the following should the technician do next to help sync the data successfully?
-
A
-
B
Add the cloud site to the Preferred Roaming List.
-
C
Enable Bluetooth discovery.
-
D
Remove unnecessary applications and data.
Reveal answer details
Close answer details
Correct answerD
ExplanationA large collection of applications and their data can consume the phone's available storage, leaving insufficient working space for synchronization. Removing unnecessary applications and data frees capacity so the mobile device can process and store the changes involved in syncing with the cloud.
Question 35
Single choice
A technician is configuring a workstation to be used as a VM host. After installing the necessary software, the technician is unable to create any VMs. Which of the following actions should be performed?
-
A
Disable the BIOS password.
-
B
-
C
Enable hardware virtualization.
-
D
Reveal answer details
Close answer details
Correct answerC
ExplanationHardware virtualization must be enabled in the system BIOS/UEFI for a workstation to provide the processor virtualization features required by a hypervisor. Depending on the processor platform, this feature is typically identified as Intel VT-x or AMD-V. TPM provides security functions, Fast Startup affects the operating system boot process, and a BIOS password controls access to firmware settings. Multithreading improves processor concurrency but does not enable hardware virtualization.
Question 36
Single choice
Every time a user submits a print job, the user receives an error from the printer requesting A4 paper. No other users in the office are having printing issues. Which of the following is the best way to address the user's issue?
-
A
Reinstall the printer driver on the user's computer.
-
B
Print to a different printer in the office.
-
C
Set the printer defaults in the Control Panel to print to letter-sized paper.
-
D
Have the user check the page size on every print job.
Reveal answer details
Close answer details
Correct answerC
ExplanationOnly one user is affected, so the printer and its office-wide paper supply already work for others. That user's default paper setting is requesting A4 on every job. Changing the printer defaults in Control Panel to letter-sized paper removes the persistent mismatch and avoids requiring the user to correct the page size manually for each print job.
HOTSPOT A customer has contacted you about building two new desktops. The first desktop will be a gaming workstation. The customer requirements include: • Playing the newest games at a high frame rate • Fast game load times • Enough storage to have several games installed at once • High-end audio • No concern about cost • Running the current Windows OS The second workstation will be a family workstation. The requirements include: • Capability for word processing, videoconferencing, and basic web surfing • Minimal cost, as long as it meets the requirements • Running the current Windows OS INSTRUCTIONS Use the drop-down menus to select the appropriate component for each category, based on the above requirements. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button. 
Reveal answer details
Close answer details
Question 38
Single choice
Which of the following systems most likely contains ECC memory?
-
A
A high-end gaming console
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerB
ExplanationA file server is expected to preserve data integrity and remain reliable during sustained operation. ECC memory supports that role by detecting and correcting certain memory errors before corrupted data reaches applications or storage. Consumer devices such as gaming systems, smartphones, and ordinary laptops place less emphasis on this server-oriented memory protection.
Question 39
Single choice
A customer experiences a power outage at their data center. After the outage, one server with three hard drives in RAID 5 does not come back online. When a technician connects to the server, they receive a message stating that Drive 3 has failed. Which of the following steps should the technician take next to minimize the risk of data loss?
-
A
Replace the defective drive and trigger an array rebuild.
-
B
Acknowledge the drive error and allow the system to start normally.
-
C
Upgrade the firmware on the drives.
-
D
Perform a full drive restore from the most recent backup.
Reveal answer details
Close answer details
Correct answerA
ExplanationA three-drive RAID 5 array can tolerate one failed member because parity and the remaining data blocks preserve the array's contents. The defective drive should be replaced and an array rebuild triggered so the missing information is reconstructed onto the new drive. Continuing without rebuilding leaves the array degraded, where another drive failure could cause data loss.
Question 40
Single choice
A security team wants to implement compliance controls that only permits the installation of company-approved software on user laptops. Which of the following should the IT department deploy?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerC
ExplanationMobile device management, or MDM, applies centralized configuration and compliance policies to company-managed laptops and other endpoints. It can restrict software installation to applications approved by the company, directly enforcing the stated control. EDR monitors endpoint threats, while VPN and SaaS do not provide centralized application-installation policy enforcement.
Question 41
Single choice
An end user reports that the time and date on a desktop resets after shutdown, and subsequently, the device reboots. The next day, the desktop does not load the OS and is stuck at a black screen with the following message:  Which of the following would be the BEST action to take next?
-
A
-
B
Reseat the motherboard power connections.
-
C
Replace the CMOS battery.
-
D
Restore the BIOS to factory default settings.
Reveal answer details
Close answer details
Correct answerC
ExplanationThe repeated loss of date and time after shutdown, followed by the displayed Date/Time Not Set message, indicates that firmware settings are not being retained without main power. The CMOS battery supplies standby power for those settings and the real-time clock. Replacing that battery addresses both the reset and the startup prompt.
Question 42
Single choice
A user reports problems when printing. Every time the user sends a print job, the printer produces continuous pages of random characters. There are no smudging or print-quality issues. Which of the following should the technician do to resolve the issue?
-
A
Reinstall the printer driver software.
-
B
Configure the printer DPI settings.
-
C
Replace the toner cartridge.
-
D
Update the printer's firmware.
Reveal answer details
Close answer details
Correct answerA
ExplanationContinuous random characters indicate that the printer is interpreting the incoming print stream incorrectly. Reinstalling the printer driver software restores the component that translates documents into the printer's supported command language. Toner and DPI problems affect appearance, not the meaning of the data being printed, and no firmware change is identified.
Question 43
Single choice
Which of the following would MOST likely be used to obtain electronic images of a large number of printed documents?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerB
ExplanationAn ADF/flatbed scanner converts printed pages into electronic images. The automatic document feeder processes a stack sequentially, making it suitable for a large number of documents, while the flatbed handles pages or originals that cannot travel through the feeder. The other devices are not designed for efficient bulk document capture.
Question 44
Single choice
Which of the following is the MAXIMUM power PoE+ provides?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerB
ExplanationPoE+ provides a maximum power level of 30W. This distinguishes it from the lower 15.4W level associated with basic PoE and from the higher levels offered by later power-over-Ethernet implementations. Thus, 30W is the maximum specified for PoE+.
Question 45
Multiple choice
A customer wants a new desktop computer that can run recently released, popular video games. Which of the following should a desktop technician consider when building the computer? (Choose two.)
-
A
A low-wattage power supply unit
-
B
-
C
-
D
A dedicated graphics card
-
E
-
F
Reveal answer details
Close answer details
Correct answersC, D
ExplanationA high amount of RAM lets a modern game keep active assets and application data readily available instead of repeatedly using slower storage. A dedicated graphics card supplies the specialized processing and video memory needed to render demanding scenes. Together, these components directly support current gaming workloads better than integrated graphics or a low-wattage power supply.
Question 46
Single choice
A user's computer is connected to a docking station at their desk. The user cannot access the department file servers even though the docking station has a hardwired connection. Which of the following steps should a technician take to restore the user ' s access?
-
A
Update the docking station firmware.
-
B
-
C
-
D
Replace the Ethernet cable.
Reveal answer details
Close answer details
Correct answerC
ExplanationThe hardwired docking-station link already provides the required physical path, but an active Wi-Fi connection can keep the computer using a different network path that lacks access to departmental resources. Disabling Wi-Fi forces traffic onto the Ethernet connection. This addresses interface selection before replacing a cable or changing docking-station firmware.
Question 47
Single choice
A customer reports that a computer is never able to reach more than a 100Mbps transfer data rate, even when using a Gigabit LAN card. While troubleshooting, the technician notices the network cable needs to be replaced. Which of the following cable categories is limiting the transfer speed?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerA
ExplanationA Gigabit LAN card cannot transfer faster than the cabling allows. Cat 5 is associated with 100Mbps Ethernet operation, matching the observed ceiling. Cat 5e, Cat 6, and Cat 6a are designed to support Gigabit Ethernet, so replacing the Cat 5 cable removes the limiting link in the connection.
Question 48
Single choice
A company wants to save printing costs by restricting network printer use. The company implements a solution that requires employees to authenticate to the printer to release print jobs. Which of the following has the company implemented?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerC
ExplanationBadging requires the employee to present an identity badge at the printer before a held job is released. The job remains unavailable until its owner authenticates physically, which limits abandoned pages and unauthorized printing. An audit log records activity, while a print server alone does not establish this at-device release action.
Question 49
Single choice
An IT specialist compares Bluetooth and NFC technologies for mobile device connectivity. Which of the following statements accurately describes a key difference between the two?
-
A
NFC is faster than Bluetooth when transferring large files between devices.
-
B
NFC consumes more power than Bluetooth, making it less suitable for devices in which battery conservation is crucial.
-
C
NFC requires pairing with the receiving host, whereas Bluetooth just needs the available connection.
-
D
NFC works best within a few centimeters, but Bluetooth can connect devices that are up to 32ft (10m) apart.
Reveal answer details
Close answer details
Correct answerD
ExplanationNFC is intended for extremely close proximity and works best when devices are within a few centimeters of each other. Bluetooth supports a substantially longer personal-device link, reaching up to 32ft (10m) in the comparison given. That operating-range difference is decisive; NFC is not the preferred mechanism for large-file speed or long-range paired connectivity.
Question 50
Single choice
A technician is building a high-powered workstation. When the technician attempts to start the workstation, nothing happens. The technician verifies that all power connectors are fully seated. Which of the following is the most likely cause of the issue?
-
A
The case header pins are not connected.
-
B
The RAM is not fully seated.
-
C
The power supply unit's wattage is too low.
-
D
The CPU fan connector is faulty
Reveal answer details
Close answer details
Correct answerA
ExplanationThe case power button signals the motherboard through the case header pins. If those pins are not connected, pressing the button sends no startup signal, so the workstation appears completely inactive despite its power connectors being seated. Improperly seated RAM or a CPU cooling fault normally becomes relevant after the board has begun its startup sequence.
Question 51
Single choice
While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel. Which of the following is the MOST likely reason for this issue?
-
A
The channel is reserved for licensed band use.
-
B
The channel selection is defective; contact the manufacturer.
-
C
The channel must be unlocked by the vendor.
-
D
The device requires a firmware update to unlock the channel.
Reveal answer details
Close answer details
Correct answerA
ExplanationA channel can be quiet precisely because ordinary unlicensed equipment is not permitted to operate there. If it belongs to a licensed band, a non-carrier-grade device will restrict its selection to comply with the permitted spectrum. Vendor unlocking or firmware changes cannot make an unauthorized channel valid for unlicensed operation.
Question 52
Single choice
A technician needs to confirm that desktop PCs can be deployed to a global, remote workforce. Which of the following specifications should the technician validate?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerA
ExplanationA globally deployed desktop must accept the electrical standards used at its destination. Validating the input voltage confirms that each PC power supply can operate with the available mains voltage. Language support, supply chain controls, and efficiency do not determine whether the machine can receive compatible electrical input.
Question 53
Single choice
A user turns on their laptop. The keyboard lights up, but the screen is black even after the user restarts the laptop. Which of the following should a technician do next to troubleshoot the issue?
-
A
Connect the laptop to an external monitor.
-
B
-
C
Plug in a laptop charger.
-
D
Reveal answer details
Close answer details
Correct answerA
ExplanationConnecting the laptop to an external monitor separates an internal display-path problem from a broader failure to produce video. If external video works, troubleshooting can focus on the built-in panel, backlight, cable, or related display hardware. This diagnostic test gathers useful evidence before the bezel is removed or parts are replaced.
Question 54
Single choice
Which of the following video cables uses an analog signal?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerB
ExplanationVGA carries video as analog electrical signals, with separate signal paths representing color and synchronization information. This makes it the analog cable type among the listed connections. HDMI and USB-C video modes are digital, while DVI as a general choice can include digital signaling and is not the unambiguous analog-only selection.
Question 55
Single choice
A technician is troubleshooting issues occurring on a user's mobile device. Applications and the OS have slow response times, even when performing simple tasks, such as writing an email. Additionally, new applications occasionally fail to launch. Which of the following should the technician do next?
-
A
Move the device to a room with a colder temperature.
-
B
Close unnecessary programs.
-
C
Reset to factory default settings.
-
D
Check the battery health of the device.
Reveal answer details
Close answer details
Correct answerB
ExplanationSlow responses across both applications and the OS, combined with occasional launch failures, indicate that active programs may be consuming the device's available resources. Closing unnecessary programs releases memory and processing capacity for the current task. This is a direct, low-impact step before destructive measures such as a factory reset.
Question 56
Single choice
A company laptop uses a docking station with an integrated NIC and is unable to access a wired SOHO network using DHCP. A technician runs ipconfig anddiscovers the laptop has an IPv4 assignment of 169.254.0.9. The NIC does not have any link or activity lights on. Which of the following should the technician do next?
-
A
Restart the laptop in safe mode.
-
B
-
C
Reset the network adapter.
-
D
-
E
Reseat the laptop in the docking station.
Reveal answer details
Close answer details
Correct answerE
ExplanationThe 169.254.0.9 address means the laptop did not receive a DHCP lease, while the absence of link and activity lights shows that the failure occurs before DHCP communication. Because the wired NIC is integrated into the docking station, reseating the laptop can restore the physical and electrical connection between the laptop and dock. DHCP troubleshooting should follow only after a network link exists.
Question 57
Single choice
Which of the following allows a switch to be divided into separate logical networks?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerA
ExplanationA VLAN divides the ports and devices on a physical switch into separate logical networks. Each VLAN forms its own broadcast domain, so traffic is logically segmented even when devices use the same switching hardware. SSL VPN, NAT, and RADIUS serve different networking functions.
Question 58
Single choice
Which of the following is an advantage of using a hybrid cloud instead of a public cloud?
-
A
Ability to reduce management overhead
-
B
Ability to use cross-platform virtualization
-
C
Ability to meet data residency requirements
-
D
Ability to leverage IaaS and PaaS
Reveal answer details
Close answer details
Correct answerC
ExplanationA hybrid cloud combines cloud resources with an environment the organization can control more directly. Data that must remain in a particular country, region, or controlled location can stay in the appropriate part of that design, enabling the organization to meet data residency requirements. Public cloud alone does not provide the same placement flexibility for this requirement.
Question 59
Single choice
Which of the following cables can carry a video signal?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerD
ExplanationUSB-C can carry a video signal through supported display alternate modes in addition to normal USB data and power. This allows one compatible USB-C cable and port combination to connect a computer or mobile device to a display. The listed USB-A, MicroUSB, and MiniUSB connections are conventional USB forms that do not provide this display capability.
Question 60
Single choice
Which internet connection type will most likely experience interference from rain?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerC
ExplanationA satellite internet connection sends radio signals through the atmosphere between a ground dish and a satellite. Heavy rain can absorb or scatter enough of that signal to weaken the link, an effect commonly called rain fade. Fiber, cable, and DSL primarily use protected physical media for the local connection and are not affected in that direct way.
Question 61
Single choice
A technician assembled a new PC. After a few minutes, the computer slows down and then shuts itself off. Which of the following is the most likely cause of the failure?
-
A
Thermal paste was not used.
-
B
The GPU needs additional power.
-
C
The memory is insufficient.
-
D
The motherboard is incompatible.
Reveal answer details
Close answer details
Correct answerA
ExplanationThermal paste fills microscopic gaps between the CPU and its cooler so heat can transfer efficiently into the heat sink. Without it, processor temperature rises rapidly under operation; performance may first slow through thermal throttling and then stop when protective shutdown occurs. That timing directly matches a newly assembled PC failing after several minutes.
Question 62
Single choice
Which of the following devices forwards data between different networks by analyzing the headers of packets?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerB
ExplanationA router reads network-layer destination information in packet headers and uses its routing table to choose a path to another network. This forwarding function connects separate IP networks. A hub repeats signals, a repeater regenerates them, and an unmanaged switch primarily forwards frames among devices within the same local network.
Question 63
Single choice
Which of the following cable types must be used when running copper network cable through a suspended ceiling that is used for air ventilation?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerA
ExplanationA suspended ceiling used for air ventilation is a plenum space, so cable installed there must have a plenum-rated jacket. This jacket is designed for the fire and smoke requirements of air-handling spaces. Multimode describes optical transmission, while coaxial and twisted pair describe cable construction rather than the required environmental rating.
Question 64
Single choice
A technician is troubleshooting an iOS-based device. The device's owner reports that the battery is discharging more quickly than expected. The technician inspects the following device parameters and configuration: Battery health: 82% Battery charge: 46% Hotspot: On Roaming: On Used space: 48/64GB Warranty: Expired Which of the following would most likely cause the issue?
-
A
The device's warranty has expired.
-
B
The battery has low health.
-
C
The hotspot is being utilized.
-
D
The device is using roaming.
Reveal answer details
Close answer details
Correct answerC
ExplanationWhen the hotspot is being utilized, the phone maintains a cellular data connection while also providing Wi-Fi service to another device. Running both radios and forwarding traffic creates sustained power demand, causing faster battery discharge. The expired warranty and used storage do not consume power, while merely having roaming enabled does not establish the same continuous workload.
Question 65
Single choice
A thief stole a company phone and successfully extracted confidential company information from the device. Which of the following should have been used to prevent the extraction?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerD
ExplanationMDM provides centralized control over company mobile devices, including enforcement of security policies and remote locking or wiping of a lost phone. Those controls can protect or remove corporate data after a theft, preventing the thief from retaining accessible confidential information. GPS and eSIM functions do not provide that data-management control.
Question 66
Single choice
A network administrator receives a ticket following a power outage that states the wireless network is down. The administrator discovers the SSID is broadcasting, but data is not being transmitted. Which of the following should the network administrator do FIRST?
-
A
-
B
Reset the access point to default
-
C
Change the access point's frequency
-
D
Replace the access point's patch cable
Reveal answer details
Close answer details
Correct answerA
ExplanationThe access point is powered and its wireless radio is operating because the SSID is being broadcast, but its data-forwarding function has not recovered after the outage. Restarting the access point is the least disruptive first step and can restore its operating state. A factory reset or hardware change should follow only if the restart does not restore traffic.
Question 67
Single choice
A computer displays an error message indicating there is insufficient storage when installing applications. The user reports slow application load times. Which of the following replacement components would best resolve this issue?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerA
ExplanationInsufficient storage requires replacing the existing storage device with one that provides adequate capacity. An SSD also reduces application load times because it accesses stored data without the mechanical movement used by an HDD. RAM can improve active workload performance but does not supply persistent space for installing applications.
Question 68
Single choice
A network printer consistently produces faint printouts. Users report that the issue persists across different computers and print jobs. Which of the following steps should the technician take first?
-
A
Run a printer calibration process.
-
B
Replace the toner cartridge.
-
C
Reinstall the printer drivers.
-
D
Adjust the fuser temperature.
Reveal answer details
Close answer details
Correct answerB
ExplanationFaint output across multiple computers and print jobs localizes the problem to the printer rather than a workstation driver. Toner is the material that forms the printed image, and a depleted or failing toner cartridge produces consistently light pages. Replacing the cartridge is the appropriate first step before attempting calibration or changing the fuser temperature.
Question 69
Single choice
A technician is attaching additional internal USB ports to a motherboard. In which of the following locations will the technician most likely connect these ports?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerB
ExplanationInternal USB ports connect to dedicated motherboard USB headers. These header pinouts provide the power, data, and ground connections used by front-panel or other internal USB assemblies. An M.2 connector accepts storage or expansion modules, while general expansion slots and the TPM connection are not the normal attachment points for USB port leads.
Question 70
Single choice
A technician receives a tablet that looks like it has a bulge inside. The bulge is pushing the screen away from the backplate. The tablet still turns on when it is plugged in, but the screen looks damaged and turns off when unplugged. Which of the following is the most likely cause of this issue?
-
A
Malfunctioning power supply
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerC
ExplanationA swollen battery physically expands inside a tablet, creating the bulge that separates the screen from the backplate. The tablet operating only while plugged in also indicates that its battery is no longer supplying usable power. A damaged screen alone would not explain the internal expansion and loss of battery operation.
Question 71
Single choice
Which of the following can a user utilize to share their mobile phone connection with their laptop?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerD
ExplanationTethering shares a mobile phone's data connection with another device, such as a laptop. The connection can be provided through a supported local link while the phone supplies internet access. NFC and IR are short-range communication methods, and Wi-Fi Direct does not by itself mean sharing the phone's mobile connection.
Question 72
Single choice
A customer wants to archive a large number of photos and does not plan to retrieve them often. The customer wants a storage option that is the least expensive per gigabyte. Which of the following should the technician suggest?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerD
ExplanationThe 5,400rpm HOD is the capacity-oriented magnetic storage choice among the options. Its lower performance is acceptable because the photos are archival and rarely retrieved, while its cost per gigabyte is lower than the high-performance NVMe, SCSI RAID, and 15,000rpm SAS alternatives.
Question 73
Single choice
When a customer tries to connect a projector to a laptop in a conference room, the customer is only able to see part of the laptop's screen projected onto the wall. Which of the following should a technician do first to troubleshoot this issue?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerB
ExplanationBecause the projector already displays part of the desktop, it has the correct input source and an active signal. A resolution that does not fit the projector's supported display area can cause cropping or show only part of the laptop screen. Changing the resolution to a compatible value is therefore the first adjustment to restore the full projected image.
Question 74
Single choice
A technician needs to install a cost-effective storage device into a rackmount server that will be used as a VM host. This storage will be used for all VMs that run from the server. Which of the following should be used?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerD
ExplanationA VM host places concurrent storage demands on the device holding all virtual machines, so the storage must provide both performance and resilience. A RAID 10 array stripes data for improved read and write performance while mirroring it for fault tolerance. This combination supports active VM workloads and avoids making one standalone drive the sole point of storage failure.
Question 75
Single choice
Which of the following devices is designed to monitor and filter incoming and outgoing network traffic?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerC
ExplanationA firewall examines inbound and outbound network traffic and permits or blocks it according to configured security rules. That filtering function controls which connections may cross a network boundary. A switch, hub, or access point moves traffic between connected devices, but those roles do not inherently provide the required policy-based traffic filtering.
Question 76
Single choice
Which of the following DNS records is used to point to a mail server?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerD
ExplanationAn MX record identifies the mail exchanger responsible for accepting email for a DNS domain. Sending mail systems query this record to determine which mail server should receive a message. An A record maps a name to an IPv4 address, while TXT records store text rather than directing mail delivery.
Question 77
Multiple choice
Which of the following can carry data and electricity to network devices? (Choose two.)
-
A
-
B
-
C
-
D
-
E
-
F
Reveal answer details
Close answer details
Correct answersB, E
ExplanationPoE carries electrical power together with network data over Ethernet cabling to compatible devices. An injector adds that power to an Ethernet connection when the upstream network equipment does not supply it. The injector is the component that places power onto the link, while PoE is the technology that enables the combined delivery.
Question 78
Single choice
A company needs to print several copies of a multipage document with the least consumption of resources possible. Which of the following settings will best accomplish this task?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerA
ExplanationDuplex printing places document pages on both sides of each sheet. For multiple copies of a multipage document, this can reduce paper consumption to roughly half compared with single-sided output. Orientation changes page direction, while tray and quality settings do not directly provide the same consistent reduction in physical media.
Question 79
Single choice
Which of the following cloud computing concepts provides the ability to scale services as needed to accommodate changes?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerC
ExplanationRapid elasticity lets cloud resources expand when workload demand rises and contract when that demand decreases. It therefore provides the requested ability to scale services as conditions change. On-demand access concerns obtaining resources when requested, measured service tracks usage, and resource pooling shares provider capacity among consumers.
Question 80
Single choice
An end user reports that their laptop shuts down when they undock it. Even when using a new charging cable, the issue persists. Which of the following should the technician do next?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerD
ExplanationThe docking connection supplies power, but the laptop shuts down as soon as that external source is removed. A new charging cable does not change the behavior, which isolates the fault from that cable. Replacing the battery addresses the component that should keep the laptop powered while it is undocked.
Question 81
Single choice
A programmer needs to run a virtual machine on their laptop to test an application. Which of the following virtualization technologies is the best way to accomplish this goal?
-
A
-
B
-
C
Virtual desktop infrastructure
-
D
Reveal answer details
Close answer details
Correct answerB
ExplanationA hypervisor creates and manages virtual machines, allocating the laptop's processor, memory, storage, and other resources to a guest operating system. The programmer can run the application inside that guest while keeping it separated from the host environment. VDI delivers remote desktops, while containerization does not create a full VM.
Question 82
Single choice
A consultant is assessing the wireless configurations for a small office. The existing equipment uses WEP encryption and operates on the default channel. The office is in a crowded urban area with many nearby networks. Which of the following is the best way to improve the wireless network performance?
-
A
Replacing the access point
-
B
Disabling SSID broadcasting
-
C
Enabling MAC address filtering
-
D
Reveal answer details
Close answer details
Correct answerA
ExplanationReplacing the access point addresses equipment that still relies on obsolete WEP and default-channel operation in a crowded wireless environment. Suitable current equipment can provide stronger wireless security and better channel capabilities for nearby-network congestion. Disabling SSID broadcasts or filtering MAC addresses does not improve radio performance.
Question 83
Multiple choice
Which of the following statements best summarize managed vs unmanaged switches? (Choose two.)
-
A
Unmanaged switches are generally more expensive
-
B
Unmanaged switches have more security capabilities
-
C
Unmanaged switches start working as soon as they are plugged in to the network
-
D
Managed switches have more features
-
E
Managed switches require no configuration
-
F
Managed switches consume less power
Reveal answer details
Close answer details
Correct answersC, D
ExplanationAn unmanaged switch provides basic forwarding with little or no administrative setup, so it generally starts working when connected to the network and powered on. A managed switch adds configurable features for controlling and monitoring traffic. Those capabilities distinguish management functions from the plug-and-play behavior of an unmanaged device.
Question 84
Single choice
An organization has some computers running macOS and some computers running Windows. The computers running macOS also need to run a piece of software that is only available on Windows. Which of the following BEST describes the solution for running Windows software on a computer running macOS?
-
A
Operating system spoofing
-
B
Remote software provisioning
-
C
Indirect software implementation
-
D
Cross-platform virtualization
Reveal answer details
Close answer details
Correct answerD
ExplanationCross-platform virtualization allows a computer running macOS to host a virtual machine with Windows as its guest operating system. The Windows-only application then runs inside that compatible Windows environment while macOS remains the host. This directly supplies the required operating-system platform without pretending that the application is native to macOS.
Question 85
Single choice
A business purchases a computer with a built-in WWAN card. Which of the following technologies does the computer's WWAN card support?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerA
ExplanationA built-in WWAN card connects through a cellular carrier's wide-area mobile network. SIM technology supplies the subscriber identity used to authorize that cellular service, either through a physical SIM or its integrated equivalent. NFC and Bluetooth handle short-range connections, while Wi-Fi connects to wireless local networks rather than providing the WWAN subscription identity.
Question 86
Single choice
An online retailer wants to save money and is considering migrating to the public cloud so that it can scale resources up during peak periods and scale them down when the peak is over. Which of the following BEST describes this aspect of cloud computing?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerA
ExplanationRapid elasticity allows cloud resources to be provisioned and released quickly in response to changing demand. An online retailer can scale resources up during periods of peak activity and scale them down when demand decreases, avoiding the cost of maintaining excess capacity at all times. Metered utilization measures resource consumption for billing, shared resources describe resource pooling, and high availability focuses on maintaining service uptime rather than dynamically adjusting capacity.
Question 87
Single choice
Which of the following is a characteristic to consider when selecting a satellite internet connection?
-
A
Necessary proximity to urban infrastructure
-
B
-
C
Line of sight to nearby tower
-
D
Reveal answer details
Close answer details
Correct answerD
ExplanationSatellite communication sends traffic over a much longer signal path than a nearby terrestrial connection, adding propagation delay to each exchange. That distance makes increased latency an important characteristic when selecting satellite internet, especially for interactive traffic. A nearby tower is associated with terrestrial wireless service rather than the satellite link itself.
Question 88
Single choice
Which of the following record types is used to create an alias for a domain?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerA
ExplanationA CNAME record maps an alias hostname to another canonical hostname. Clients can request the alias while DNS follows the record to the canonical name, allowing several names to refer to the same service without duplicating its address mapping. A and AAAA records map names to IP addresses, while TXT records store descriptive text data.
Question 89
Single choice
A technician receives a notification after a network outage that indicates the printer is not reachable. Which of the following printer settings should the technician implement to prevent this issue in the future?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerB
ExplanationA static IP keeps the printer at a consistent network address across outages and restarts. Computers and print services can continue targeting that known address instead of losing contact because the printer received a different dynamic lease. APIPA is a fallback address mechanism, and a gateway setting alone does not make the printer's own address persistent.
Question 90
Single choice
A user visits the desk to report that a smartphone takes more than a day to fully charge. The user has already tested multiple wall outlets and swapped the charging cable, but the results are the same. Which of the following should the technician do FIRST?
-
A
Verify the power rating of the charger.
-
B
Ensure all unnecessary connectivity features are disabled.
-
C
Check that all missing smartphone OS updates are applied.
-
D
Complete a factory reset of the phone
Reveal answer details
Close answer details
Correct answerA
ExplanationThe outlets and charging cable have already been changed without improving the charging time, leaving the charger itself as the next part of the power path to check. Verifying its power rating determines whether it can provide the smartphone's required charging output. Software updates or a reset should not precede this direct electrical check.
Question 91
Single choice
A company deploys server machines in a public cloud. Which of the following cloud service models is this an example of?
-
A
-
B
-
C
Infrastructure as a service
-
D
Reveal answer details
Close answer details
Correct answerC
ExplanationDeploying server machines means the cloud provider supplies foundational computing infrastructure such as virtualized processing, storage, and networking. That service model is Infrastructure as a service, while the customer deploys and manages its server workloads on top. PaaS supplies an application platform, and SaaS delivers a finished application to users.
Question 92
Single choice
Which of the following types of RAM is typically used in servers?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerD
ExplanationECC memory detects and corrects certain data errors in RAM, helping preserve data integrity during continuous server operation. That reliability feature makes ECC a typical server-memory requirement. SODIMM describes a compact module form factor, DDR3 is a generation, and Rambus is a memory technology rather than the server-focused error-correction capability.
Question 93
Single choice
Which of the following wireless frequency ranges involves the use of channels 1, 6, and 11?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerA
ExplanationChannels 1, 6, and 11 are the commonly used non-overlapping channel set in the 2.4GHz wireless range. Their spacing limits overlap between nearby networks when the standard channel width is used. The 5GHz and 6GHz ranges use different channel numbering and provide a larger selection of channels.
Question 94
Single choice
Which of the following describes the main difference between T568Aand T568B cabling standards?
-
A
The T568B data transfer rate is higher than T568A.
-
B
The green and the orange cables are interchanged.
-
C
T568A is used in blue cables, and T568B is used in green cables.
-
D
The standards use different cable connectors.
Reveal answer details
Close answer details
Correct answerB
ExplanationT568A and T568B use the same eight-position modular connector and support the same Ethernet performance. Their difference is the conductor order: the green and orange wire pairs exchange positions between the two standards. This pair interchange changes the pinout arrangement, not the cable color, connector type, or transfer rate.
Question 95
Multiple choice
A technician needs to install a printer on the network. Which of the following must the technician configure? (Choose three.)
-
A
-
B
-
C
-
D
-
E
-
F
-
G
-
H
Reveal answer details
Close answer details
Correct answersC, D, G
ExplanationThe printer needs an IP address as its unique network-layer identity. The subnet mask tells it which destinations are on the local network, and the gateway provides the route for destinations outside that subnet. Configuring all three gives the printer complete TCP/IP addressing information needed to communicate across the network.
Question 96
Single choice
A technician is upgrading a faulty motherboard that was ordered by an end user for an old, high-end desktop computer. However, the technician is unable to install the CPU into the socket. Upon closer inspection, the technician notices the pins on the CPU do not line up with the socket. Which of the following would be the best course of action for the technician to take NEXT?
-
A
Try to set as many pins as possible.
-
B
Install an adaptor to create a universal socket.
-
C
Verify the socket type and manufacturer.
-
D
Find a compatible motherboard for the CPU.
Reveal answer details
Close answer details
Correct answerC
ExplanationCPU pins that do not align with the motherboard socket indicate a compatibility mismatch, and forcing the processor could permanently damage both parts. The technician should first verify the socket type and manufacturer requirements to identify the mismatch precisely. A compatible replacement decision can then be made using confirmed specifications.
Question 97
Single choice
A user cannot access the internet from a corporate laptop. All other employees can. The technician reviews the laptop's configuration: IP Address: 169.254.2.162 Which explains the reason the user cannot access the internet?
-
A
The subnet mask is misconfigured.
-
B
The NIC is not using the latest driver.
-
C
Network settings are only configured to IPv6.
-
D
The DHCP server is unable to assign an address.
Reveal answer details
Close answer details
Correct answerD
ExplanationAn address in the 169.254 range is automatically assigned when a host configured for DHCP cannot obtain a lease. This link-local address supports only limited communication on the local segment and does not provide the corporate addressing and gateway information needed for internet access. The DHCP server is therefore unable to assign the required address.
Question 98
Single choice
A technician just decommissioned an on-premises email server. Users are now complaining that scan-to-email is not working. Which of the following actions should the technician most likely take?
-
A
Configure an email relay on an existing server.
-
B
Configure a secure, cloud-based email relay.
-
C
Bring the old email server back into production.
-
D
Configure a new email server from scratch.
Reveal answer details
Close answer details
Correct answerB
ExplanationScan-to-email needs an active mail relay that accepts messages from the scanning device and forwards them to recipients. Decommissioning the on-premises email server removed that path. A secure, cloud-based email relay restores the required forwarding service without returning the retired server to production or building another complete local email server.
Question 99
Single choice
A technician is setting up a Windows mobile device for a user who had trouble reading text on a previous device, especially at night. Which of the following adjustments would be MOST appropriate?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerA
ExplanationThe magnifier enlarges text and other on-screen content, directly helping a user who has difficulty reading displayed material, including under low-light conditions. Increasing resolution usually makes interface elements smaller rather than easier to read. Haptic feedback concerns touch response, while text-to-speech reads content aloud instead of enlarging it.
Question 100
Single choice
Which cloud model provides hardware, storage, networking, and virtualization but requires customers to manage the OS and applications?
-
A
-
B
-
C
-
D
Reveal answer details
Close answer details
Correct answerC
ExplanationIaaS supplies the foundational computing infrastructure: hardware, storage, networking, and virtualization. The customer then installs and manages the operating system and applications running on that infrastructure. This responsibility boundary distinguishes IaaS from models in which the provider manages more of the software stack.
|