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1Z0-562 Oracle Utilities Customer Care and Billing 2 Essentials

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Oracle · 1Z0-562

Free 1Z0-562 Exam Dumps Preview

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Question 1

Multiple choice

Which three actions does the PUPL batch process perform? (Choose three.)

A
creates Payment Segments
B
creates Payment Advices
C
creates Deposit Controls
D
populates the Payment Upload Staging records
E
posts payments to Suspense Account

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Correct answersB, D, E

Question 2

Multiple choice

Which three are valid types of Rate Components? (Choose three.)

A
Flat Charge
B
Service Quantity
C
For Calculation Purposes Only
D
Interval Pricing
E
Sub Rate

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Correct answersA, C, E

Question 3

Single choice

How many service agreements are linked to a severance process?

A
one
B
all service agreements that are connected to the initiating collection process
C
all service agreements that are connected to the initiating overdue process
D
any number defined by the business user
E
zero ?accounts are linked to severance processes

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Correct answerC

Question 4

Single choice

What is the mapping rule for an element that physically resides in a column on a Maintenance Object's primary table called?

A
mapChild
B
mapPrimTable
C
mapField
D
mapTable
E
mapElement

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Correct answerD

Question 5

Single choice

How are To Do Entries considered to be related to other To Do Entries on the Current To Do Zone?

A
They reference at least one common drill key reference.
B
They reference at least two common drill key references.
C
They reference at least one common foreign key characteristic.
D
They reference at least two common foreign key characteristics.
E
The ID of one To Do Entry is populated in the characteristics of another To Do Entry.

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Correct answerD

Question 6

Single choice

What correctly describes the order in which algorithms, if plugged in, are executed when a bill changes from the "Pending" state to the "Complete" state?

A
Customer Class - Pre-Bill Completion; Customer Class - Bill Completion; Service Agreement Type -
Pre-Bill Completion; Service Agreement Type - Post-Bill Completion
B
Customer Class - Pre-Bill Completion; Service Agreement Type -Pre-Bill Completion; Customer Class
-Bill Completion; Service Agreement Type - Bill Completion; Customer Class - Post-Bill Completion
C
Service Agreement Type - Pre-Bill Completion; Customer Class - Pre-Bill Completion; Service
Agreement Type - Bill Completion; Customer Class - Bill Completion; Customer Class - Post-Bill
Completion
D
Service Agreement Type - Pre-Bill Completion; Service Agreement Type - Bill Completion; Customer
Class - Pre-Bill Completion; Customer Class - Bill Completion; Customer Class - Post-Bill Completion
E
Service Agreement Type - Pre-Bill Completion; Customer Class - Pre-Bill Completion; Service
Agreement Type - Bill Completion; Customer Class - Bill Completion; Service Agreement Type - Post-
Bill Completion; Customer Class - Post-Bill Completion

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Correct answerC

Question 7

Single choice

After a bill has been generated and sent to a customer, a business user may discover an error and need to correct the changes that were generated.

What describes the functionality where canceled and rebilled bill segments are presented on a new bill that must not contain new charges?

A
Cancel/Rebill
B
Correction Notes
C
Credit Notes
D
Off Cycle Bill Generator
E
Cancel/Rebill and Credit Notes

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Correct answerC

Question 8

Multiple choice

What are the three main classes of portals? (Choose three.)

A
Dashboard portal
B
Customer Information portal
C
Standalone portal
D
Tab Page portal
E
Account Information portal

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Correct answersA, C, E

Question 9

Single choice

What four elements appear on every page in Oracle Utilities Customer Care and Billing when using the "classic" (or non-Fusion) user interface?

A
Dashboard, Menu Bar, Script Area, Status Bar
B
Action Bar, Dashboard, Menu Bar, Status Bar
C
Action Bar, Dashboard, Menu Bar, Script Area
D
Action Bar, Dashboard, Main Menu, Status Bar
E
Action Bar, Main Menu, Script Area, Status Bar

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Correct answerD

Question 10

Multiple choice

Which two step types can invoke a business service directly when configuring scripts? (Choose two.)

A
Edit Data
B
Invoke Business Object
C
Invoke Business Service
D
Invoke Service Script
E
Invoke Plug-In script

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Correct answersB, D

Question 11

Single choice

Using a base-supplied algorithm type, payment distribution priority is typically determined by
_____________.

A
Service Agreement Type's Priority and Debt Age
B
Debt Age
C
Customer Class and Debt Age
D
Customer Class and Service Agreement Type
E
Payment Type and Debt Age

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Correct answerC

Question 12

Multiple choice

Which three entities may be individually linked, as a minimum, to the bill when created using the Off Cycle Bill Generator? (Choose three.)

A
Service Agreement (non-canceled) only
B
Adjustments (frozen) only
C
Billable Charge (non-canceled) and its related Service Agreement
D
Adjustment (canceled) only
E
Billable Charge (non-canceled) or its related Service Agreement

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Correct answersA, C, D

VOL	TYPE	QUESTIONS
1	Single choice	7
2	Multiple choice	5

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Oracle Utilities Customer Care and Billing 2 Essentials

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