Which configuration step is required for processing Collections disputes?
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A
Define Aging Method to be used with disputed transactions.
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B
Define Dispute Thresholds in Collections Preferences.
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C
Set "Send Dispute Notice" Option to "Yes" in Collections Preferences.
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D
Define a "Collections" Approval Group as well as a "Billing" Approval Group in the BMP Worklist.
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Question 2
Multiple choice
You are not able to initiate a bankruptcy request at the customer site level on behalf of a customer. Which two conditions are failing? (Choose two.)
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A
Preferences must be enabled and Enable Bankruptcy must be set to Yes for the customer.
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B
The Collections Administrator creates a bankruptcy request in the Customer Relationship Management (CRM) application and a collector should have the Collection Manager and Customer Profile Administrator roles assigned.
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C
Preferences must be enabled and Enable Bankruptcy must be set to Yes in Manage Collections Preferences in the Functional Setup Manager for Advanced Collections.
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D
The Collections Manager creates a bankruptcy request in the Customer Relationship Management (CRM) application and a collector should be configured as a resource.
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E
Bankruptcy must be applied at the customer level, which includes all transactions at the customer, account, and Site levels.
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F
The customer does not have the default strategy and default collector assigned at the customer account and site level.
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Question 3
Multiple choice
You schedule print runs of transactions and balance forward bills according to the needs of your enterprise. Which three statements are true? (Choose three.)
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A
It is not recommended to print transactions and balance forward bills directly from BI Publisher.
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B
If you have printed a transaction, the View Print button will not display a preview of the print.
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C
If you have not printed a transaction, the View Print button (Preview of Print) displays the transaction according to the default template in BI Publisher.
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D
It is recommended that you always print directly from BI Publisher to give you more control over the templates in case you need to change them.
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E
Both the transaction, or each transaction in a balance forward bill, will be marked as printed in the system.
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Question 4
Multiple choice
Which three benefits do intercompany reconciliation reports provide to an accountant?
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A
Comparing receivables and payables account balances and identifying discrepancies.
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B
Displaying intercompany receivables and payables balancing lines.
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C
Identifying transaction portions (either receiver or provider side) that have not posted to General Ledger.
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D
Displaying clearing company balancing lines.
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Question 5
Multiple choice
Identify two values that default from Customer Profile Classes. (Choose two.)
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A
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B
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C
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D
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E
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What do you need to total in order to find the total transaction price for a customer contract that is calculated by Revenue Management?
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A
the extended SSP amounts for all performance obligations in the customer contract
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B
the SSP amounts for all performance obligations in the customer contract
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C
the selling price for all performance obligations in the customer contract
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D
the allocated amount for all performance obligations in the customer contract
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E
the billing amount for all performance obligations in the customer contract
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Question 7
Multiple choice
What are the three setup steps required to implement the Lockbox feature? (Choose three.)
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A
Receipt Classes and Receipt Methods
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B
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C
Lockbox and Lockbox Transmission Formats
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D
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E
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Question 8
Multiple choice
In the customer hierarchy of Customer Corporation, Customer Worldwide is the parent company of Customer USA and Customer Japan. Customer West is a subsidiary of Customer USA. Which three statements are true if the Customer Corporation hierarchy is assigned to a Pay Below Paying relationship? (Choose three.)
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A
Customer USA can pay for Customer Worldwide, Customer West, and its own transactions.
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B
Customer Japan can pay its own transactions.
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C
Customer USA can pay for Customer West and its own transactions.
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D
Customer Japan can pay for Customer West, Customer USA, and its own transactions.
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E
Customer Worldwide can pay for Customer USA, Customer Japan, Customer West, and its own transactions.
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The Billing Manager has navigated to the Billing work area to complete a transaction. The Incomplete Transactions Overview Region on the Billing Work Area page has a drilldown option through a column to complete the transaction.
Identify the column.
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A
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B
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C
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D
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Question 10
Multiple choice
Which two statements are true about Accounting for Tax on Receivables? (Choose two.)
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A
For Miscellaneous receipts, if the receivable activity tax rate code source is Activity for the activity type of Miscellaneous Cash, Receivables use the tax account that is defined on the receivable activity.
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B
For Adjustments, if the receivable activity tax rate code source is Invoice, Receivables derive the tax account from auto-accounting.
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C
For Adjustments, if the receivable activity tax rate code source is Invoice, Receivables use the tax account that is defined on the receivable activity.
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D
For Adjustments, if the receivable activity tax rate code source is Invoice, Receivables use the tax account of the tax code.
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E
For Credit memos, if the profile "AR: Use Invoice Accounting for Credit Memos" is set to Yes, Receivables derive the item distribution from the invoice and the tax account from auto-accounting.
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F
For Credit memos, if the profile "AR: Use Invoice Accounting for Credit Memos" is set to No, Receivables derive the tax account from auto-accounting.
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Question 11
Multiple choice
Identify two credit memo options. (Choose two.)
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A
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B
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C
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D
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E
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Question 12
Single choice
Identify the dunning letter template set provided by an application.
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A
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B
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C
Final Demand, Soft, Medium
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D
Regular, Final Demand, Medium
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Question 13
Single choice
What is the impact on transactions of changing the billing cycle for a customer or group of customers?
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A
The billing cycle does not have any impact on new transactions.
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B
Existing transactions with no activity retain the old billing cycle.
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C
Existing transactions with activity adapt the new billing cycle.
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D
New transactions after this change inherit the new billing cycle.
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Question 14
Single choice
Which two statements are true regarding the Promise to Pay feature in the Collections application?
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A
Mass promise to pay amounts automatically become partial payments.
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B
You cannot cancel a promise made in error if it is before the promise due date.
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C
Promise information is updated by scheduling the Promise Reconciliation process.
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D
You can cancel a promise made in error if it is before the promise due date.
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Question 15
Single choice
What is the order used to group transaction lines during the AutoInvoice Import process?
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A
Transaction Source, Customer Site Profile, Customer Account Profile, system options
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B
System options, Customer Site Profile, Transaction Source, Customer Account Profile
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C
Transaction Source, Customer Account Profile, Customer Site Profile, system options
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D
Transaction Source, Customer Account Profile, system options, Customer Site Profile
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Question 16
Multiple choice
Identify three activities that you can perform from the Collections Dashboard. (Choose three.)
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A
Verify Customer Payments.
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B
Assign a Collector to a delinquent customer.
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C
View the Total Amount Due for delinquent customers.
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D
Record an activity to create a task or tasks to follow up on a delinquent customer.
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E
Update the work status of a work item for a delinquent customer.
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Question 17
Multiple choice
Which two statements are true when you are using the Intercompany Reconciliation Process? (Choose two.)
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A
The Transaction Summary Report shows only transactions with a status of received.
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B
The Clearing Company Balancing Lines appear in the Intercompany Reconciliation Summary Report.
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C
The Reconciliation Period Summary Report shows the intercompany receivable and the intercompany payable lines generated by the intercompany balancing feature.
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D
The ledger balancing lines are generated when the primary balancing segment value is in balance but either the second balancing segment or the third balancing segment is out of balance.
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E
You need to submit the Extract Intercompany Reconciliation Data job.
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